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Lake Biwa Otsu Prince Hotel

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520 Reviews from our TripAdvisor Community

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Showing 93: English reviews
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Taipei
Reviewed 4 days ago NEW

First of all, they have luggage delivery service from and to Kyoto station. This is the best service I've ever seen in Japan. It helps the nightmare of dragging the overweight and filled-with-souvenir luggage between stations and getting in and out of the subway. The shuttle bus service is good but about half an hour a service, so you have...

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Helpful?
Thank Joanne H
OtsuPH, Marketing at Lake Biwa Otsu Prince Hotel, responded to this review

Dear Joanne sama Thank you very much for choosing Lake Biwa Otsu Prince Hotel and for taking time to share your great feedback. We are delighted to read that you like our hotel especially because of our staff's attitude. We are so proud of having her in our team and your comments inspired all staff. We also appreciated that you...

Mijdrecht, Utrecht, Netherlands
Reviewed 11 January 2017

high building with fantstic view over the lake. lounge and shops with life music. elevators to the luxe rooms seperate from the cheaper rooms. supermarket nearby, restaurants more far, 10-15 minutes walk. shuttle to station for free.

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Helpful?
Thank Marcel D
OtsuPH, Marketing at Lake Biwa Otsu Prince Hotel, responded to this review

Dear Marcel D Sama Thank you very much for choosing Lake Biwa Otsu Prince Hotel and for taking time to share your great feedback. We are delighted to read that you enjoy the view of Lake Biwa as our hotel is really good location for shopping, dining outside hotel and for scenery of Lake Biwa. We are also convenience for...

Geelong, Australia
Reviewed 8 January 2017

Very clean rooms and good sized rooms at that. The buffet caters for both Japanese and Western breakfast foods. The staff were also very helpful, especially since our group did not speak Japanese and were more than willing to help with anything we needed.

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Helpful?
Thank whitebrooke
OtsuPH, Business Strategy Department at Lake Biwa Otsu Prince Hotel, responded to this review

Dear. Whitebrooke sama Thank you very much for choosing Lake Biwa Otsu Prince Hotel and for taking time to share your great feedback, which is encouraging to improve our service. We are delighted to read that you like the room, breakfast foods and our attitude for serving to foreign guests and found it important its mind and training as well....

Reviewed 26 November 2016

Just beside the Lake Biwa. A great place for the Biwa fireworks festival. Very clean and relatively large room with respect to normal hotels in Japan. You can have a great lake view from your room. Highly recommended.

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Helpful?
Thank Samuel S
Management response:

Thank you for staying with us, and we appreciate for your feedback. We are glad to hear that you liked the lake view in your room. We recommend Lake Biwa Otsu Prince Hotel to look at fireworks on the night of the festival every summer. We are all look forward to welcoming you again. Lake Biwa Otsu Prince Hotel Marketing...

Chicago, IL
Reviewed 21 November 2016

We stayed at the Lake Biwa Otsu Prince Hotel for 2 nights with other non-Japanese speakers.... it was recommended to us by someone from the area. We forwarded our luggage to the hotel from Kyoto station (welcome counter is on the ground floor) so we could go sightseeing in Kyoto. We used the hotel shuttle (outside Otsu station) several times...

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Helpful?
Thank oaktoncc
Management response:

Thank you for staying with us. We appreciate your valuable comments and we are glad to hear that Welcome Center helped you for sightseeing in Kyoto and you enjoyed your stay at our hotel. We will share your feedback and continue to try to improve our service and provide guests more comfortable stay. We are looking forward to welcoming you...

croissy
Reviewed 21 November 2016

Part of a hotel chain; enormous hotel, with apparently a significant proportion of groups amongst their clientele. Large twin bedroom, well equipped and superb view out over the lake. Traditional Japanese-style bathroom (stool plus basin) but usable as a large walk-in shower...with all the usual comforts of a hotel of this category (pyjamas provided, toothbrushes, razors...etc.). Well-soundproofed. Good Wifi reception...

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Helpful?
Thank almschi
yoshiura, 支配人 at Lake Biwa Otsu Prince Hotel, responded to this review

Dear almschi Thank you for your message and choosing our hotel . We are glad that you liked the view of Lake Biwa. However, we are very sorry about the stains on the carpets. And about the dirtiness, we are planning to renew our guestrooms as a solution. We really hope that you will have another opportunity to come and...

Reviewed 10 November 2016 via mobile

Found this hotel online, priced mid-range and looked really nice in the photos. We took advantage of the hotel's free luggage forwarding service from Kyoto station so we could spend the day sightseeing without worrying about a coin locker for our bags or having to get them to the hotel. When we arrived, we were extremely impressed with the lobby,...

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Helpful?
Thank 815zinaa
yoshiura, 支配人 at Lake Biwa Otsu Prince Hotel, responded to this review

Dear 815zinaa Thank you very much for using our hotel this time. And thank you for your high evaluations.We will incorporate your feedback and comments. And we will continue to do our best. We are waiting for you when you come back to Japan. Best regards, Masahiro Yoshiura Manager Lake Biwa Otsu Prince Hotel

Caistor, United Kingdom
Reviewed 15 October 2016

This hotel is wonderful, a little tired in places, but overall wonderful with a fantastic location over looking the Lake Biwa. The rooms were very large and excellent facilities. Waking to see the sunrise across the lake, was memorable. Western buffet breakfast on the 37th floor, again looking out across the Lake Biwa.

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Helpful?
Thank Ron H
yoshiura, 支配人 at Lake Biwa Otsu Prince Hotel, responded to this review

Dear Ron H It is great to hear that you enjoyed your stay here. Since the view of Lake Biwa from a guest room is one of the charms of our hotel, we are glad that you liked it a lot. Moreover, it was our pleasure to help you have a good time while you were staying at the hotel....

Belfast, United Kingdom
Reviewed 21 September 2016 via mobile

Large, spacious, clean, modern room with a great view overlooking the lake. Friendly staff. Only downside was that the swimming pool was closed due to summer season ending, despite it being 30'c and sunny outside!

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Helpful?
Thank steven1985
yoshiura, 支配人 at Lake Biwa Otsu Prince Hotel, responded to this review

Thank you for your wonderful feedback of your stay at Biwako Otsu Prince Hotel. Regarding the use of the pool there is a rule on the law, so we are sorry we were unable to answer your request. It was our pleasure to help you have a good time while you were staying at the hotel. And we are looking...

Hong Kong, China
Reviewed 8 September 2016

I am travelling with young & elders (wheelchairers), the friendly & helpful staff truly ease my load. Spacious rooms were good coz we have 2 wheelchairs. So good that we got to watch a firework show during our stay in one of the night (believe it's Sunday evening).

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Helpful?
Thank Sin Yi Alfee H
yoshiura, 支配人 at Lake Biwa Otsu Prince Hotel, responded to this review

Thank you very much for choosing our hotel and also valuable opinions. It was fortunate to have a look at the fireworks. And we are great to hear that you enjoyed your stay here. We hope to see you again for a longer stay in the near future. Best regards, Masahiro Yoshiura Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Shimizu
Shimizu
Cuisines: Japanese
Riho
Riho
Cuisines: Chinese
No photo provided
Beaux Se Jours
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
On the shores of Lake Biwa, in the heart of the Japanese archipelago, stands the 38-story Otsu Prince Hotel, one of the largest conference venues in Japan. Each guest room offers an unparalleled view of the lake and the surrounding hills. Since it is only 10 minutes from Kyoto Station, the hotel is also an ideal base for sightseeing in Shiga and Kyoto. With its convenient location, beautiful setting and attentive service, the Otsu Prince Hotel is the perfect choice for business meetings, as well as a relaxing vacation. ... more   less 

Additional Information about Lake Biwa Otsu Prince Hotel

Address: 4-7-7 Nionohama, Otsu 520-8520, Shiga Prefecture
Region: Japan > Kinki > Shiga Prefecture > Otsu
Price Range: $108 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lake Biwa Otsu Prince Hotel 3.5*
Number of rooms: 520
Reservation Options:
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Also Known As:
Prince Hotel Otsu
Otsu Prince Hotel
Lake Biwa Otsu Prince Hotel Japan - Shiga
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Questions & Answers

Here's what travellers have asked, with answers from Lake Biwa Otsu Prince Hotel staff and other travellers.
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Questions? Get answers from Lake Biwa Otsu Prince Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a EIZAN room if you can, luggage can be delivered from/to Kyoto Station for free, the restaurants are costy there's a supermarket nearby”
 of 5 bubbles 202何真e, 21 Feb 2017 | Read review
“Choose the side where you can see the Biwa Lake.”
  • Biwa lake from my room
 of 5 bubbles Y9776YVsamuels, 26 Nov 2016 | Read review
“Upper floors with a lake view.”
 of 5 bubbles RonH853, 15 Oct 2016 | Read review
“kids, elders, couples...”
 of 5 bubbles , 8 Sep 2016 | Read review
“Pay a little extra and get a newly renovated room on a high floor”
  • large room
  • view from room
  • view from room
 of 5 bubbles ROTTERDAN62, 3 May 2016 | Read review
5 of 5