We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sutton Hotel Hakata City

View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Sutton Hotel Hakata City
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

259 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 33: English reviews
Start your review of Sutton Hotel Hakata City
 Click to rate
Reviewed 13 March 2017

Staying two nights. Mattresses feel like sleeping on the floor, and the pillows are terrible, with only one per person. Extra pillows cost a fee. First night the occupants of the room above us made noise all night long. Dropping things, and dragging furniture and shouting. ZERO SOUND PROOFING in these rooms! Next day tried to nap in the room...

Thank Christina M
Reviewed 12 March 2017 via mobile

I have been to Fukuoka with my parents for the very first time. Stayed at Airbnb for 2 nights due to budget and decided to stay 1 night at Sutton hakata hotel where Korean owns, korean staff work at..cause I dont understand Japanese so thought good for me who was especially with parents lol and also nice location. All front...

Thank sonya_happy
Stockholm, Sweden
Reviewed 5 March 2017

The Sutton hotel is located conveniently close to the Hakata train station which is nice, but the bed we found in the room had the hardest mattress I had ever had to sleep on. There was practically no difference between that mattress and sleeping on the floor,and if you add to that a poor sound isolation from the other rooms,...

Thank SnowyBadger
Reviewed 14 February 2017

Stayed for 4 nights here and find the hotel old and less maintained. While the rooms are typical the breakfast was exactly same everyday over 4 days. They don't have early check in either. There is a early check in option that starts at 1 pm instead of 3 pm with additional hefty charge.

Thank Kazi H
Hong Kong, China
Reviewed 29 January 2017

The location is close enough to Hakata City, but there are not much restaurant choices nearby. The check-in was quick and smooth. Like many business hotels, no assistance was offered with our luggage. Its an older hotel and the rooms are only partially renovated. They use an actual key to enter the room not a modern card key type. The...

1Thank William M
Hong Kong, China
Reviewed 18 January 2017

i do NOT recommend this hotel. The hotel staff werent helpful and the air circulation in the room was bad. I was checking in alone without my friends but was carrying with me 4 luggage and a few bags (including mine and my friends'). I said to the receptionist if I wasnt able to carry all the luggage and bags...

Thank halliebk
Reviewed 28 December 2016

Pros: Big bathroom compared to all Japanese hotel. Clean room. Clean bed. Helpful and friendly staff. Near the station. Cons: Bad ventilation and room temperature control. The room is too hot to sleep, we could not change the temperature of the air-con. I saw many guests has to borrow the fan from the front staff. The window cannot be opened,...

Thank Piichiez
Singapore, Singapore
Reviewed 11 December 2016

We had two double room (level 8) for a Saturday as the hotel we had been staying for the past few nights as well as other hotels had been fully booked. Rooms are a bit dated with a small TV with about five channels in Japanese. Basic toilet amenities are available and you could get shavers at receptions free-of-charge. Cab...

Thank Joe_Fong
Reviewed 24 September 2016 via mobile

Around 10 min walk from subway. 24 hr family mart and restaurant nearby. Overall is clean but the refrigerator is not work and we cannot keep our cold drinks or ice cream. The staff is nice and helpful.

Thank Felly19
Taipei, Taiwan
Reviewed 20 July 2016

nice room! we stayed here for twin beds room. it was very clean and tidy.Even you didn't request to room clean, the clean lady will out a towers package in front of your door. Very saving space design to the bathroom.Location was super good. there's a bus stop in front of hotel. it's convenient to airport and the shopping area.

Thank Sunnygirl888

525 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (154)
Hotel & Grounds (11)
Room/Suite (15)
Dining (15)
Bathroom (16)
Pool/Beach Area (1)
View from Room (1)
Business Centre/Function Rooms (1)
Other (94)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

All TripAdvisor Photos (294)
Amenities (13)
Deluxe Single Room (43)
Family Suite (61)
Dining (17)
Standard Double Room (57)
Superior Twin Room (49)
The Hotel (54)

Management photos: Courtesy of the property manager

All Management Photos (77)
Hotel & Grounds (23)
Room/Suite (8)
Dining (34)
Bathroom (3)
Business Centre/Function Rooms (1)
Other (8)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Fukuoka hotels
the b hakata
#31 of 185 in Fukuoka
376 reviews
Hotel Hokke Club Fukuoka
#22 of 185 in Fukuoka
381 reviews
Show Prices
Show Prices
Show Prices
Hakata Station
Court Hotel Hakata Ekimae
Court Hotel Hakata Ekimae
#90 of 185 in Fukuoka
176 reviews
Hakata Station
Canal City Fukuoka Washington Hotel
Hotel Sunroute Hakata
#74 of 185 in Fukuoka
209 reviews
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located close to Tenjin, Canal City Hakata and buses bound for the Hakata International Terminal, this hotel is extremely convenient for getting around. The guest rooms are done in subdued colors with a simple, modern design, and the flooring and wood furniture lend warmth to the interior. Moreover, the bathrooms are equipped with top class, spacious tubs in which guests can relax. ... more   less 

Additional Information about Sutton Hotel Hakata City

Address: 3-4-8 Hakata-ku Hakata Ekimae,, Fukuoka 812-0011, Fukuoka Prefecture
Region: Japan > Kyushu-Okinawa > Fukuoka Prefecture > Fukuoka
Price Range: $68 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sutton Hotel Hakata City 3*
Number of rooms: 162
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Expedia, Travelocity, Priceline, Rakuten, Ctrip TA, Cancelon, Cheap Tickets, HotelQuickly and HRS so you can book your Sutton Hotel Hakata City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#9 Spa Hotel in Fukuoka
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sutton Hotel Hakata City staff and other travellers.
3 questions
Ask a question
Questions? Get answers from Sutton Hotel Hakata City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No sound proofing, so bring ear plugs!”
christinamT8061JB, 13 Mar 2017 | Read review
“Better to request for room on upper floor”
ZoeyM764, 10 Feb 2015 | Read review
“Ask for a twin room to enjoy more space”
ottop787, 24 Nov 2014 | Read review
“the high floor was good for view and no water in the room, nothing for minibar, TV channels were just for Japanese but foreigner. Wifi is only available in the lobby(Fukuoka city offering this but it is very week i could not even log in at all!!)”
seouladvisor, 20 Jan 2013 | Read review
4 of 4
US$46* /night
View Deal
View all 11 deals
Prices are for 1 room, 2 adults
Change dates