We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sutton Hotel Hakata City

280 reviews
Save
Traveller (157)
Room & Suite (253)
Dining (66)
Overview
  • Excellent16%
  • Very good58%
  • Average19%
  • Poor2%
  • Terrible5%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Rooms
Family Rooms
Accessible rooms
Dry Cleaning
Self-Serve Laundry
3.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (280)Write a Review
Filter reviews
39 results
Traveller rating
8
15
5
4
7
Traveller type
Time of year
LanguageEnglish
More languages
8
15
5
4
7
Show reviews that mention
All reviewshakata train stationmin walkair conditionerstayed for nightsnon smoking roomlobbyfloor
FilterEnglish
Updating list...
1 - 5 of 39 reviews
Reviewed 19 December 2017 via mobile

I had one of my best sleep here. The pillow hardness is just nice for me (hard type). The shower room is spacious and shower head is powerful. Idk maybe i was tired but I had a good rest here. To me, the pillow and...More

Thank Chia A
Reviewed 30 November 2017 via mobile

The front desk staffs has poor attitude and is not good in English. My baby kept crying as he did not sleep the whole night on the plane, requested the hotel for early check-in however they rejected me and told me "No, No, No!". When...More

Thank Carolyn H
Reviewed 13 July 2017

Terrible experience 1) old hotel,the infrastructure and set up are very old fashioned. It even cannot the standard and quality with a commercial business hotel in same district. No bottle water provided, no cotton pad and shower caps etc to be provided. This standard is...More

Thank lamcandyol
Reviewed 12 July 2017 via mobile

The room is really small but washroom is very big. Have requested to change non-smoking room however full booking. The furniture is quite old. Air- conditioner is centralized so can't change. Quite hot especially at mid-night!

Thank Ngtintin
Reviewed 28 June 2017

Horrible hotel. Check in starts at 15.00 and that's it. It can't be 14.40. Therefore you have people siting in the lobby with suitcase around. Check out is 11. Arrived early asked to check in at 12 and I wanted to pay but this is...More

Thank tonyhalik
View more reviews
PreviousNext
1234568
About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Laundry Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$59 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Fukuoka
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
US$59 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Fukuoka
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (157)
Room & Suite (253)
Dining (66)
Pool & Beach (1)
Amenities (13)
Business Centre & Event Rooms (2)
Questions & Answers
Get quick answers from Sutton Hotel Hakata City staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Room Tips
"Don't choose this hotel otherwise you cannot even complain them in English because they don't..."
Read review
"No sound proofing, so bring ear plugs!"
Read review
"Better to request for room on upper floor"
Read review
"Ask for a twin room to enjoy more space"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing