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Hotel New Otani Hakata

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Traveller (141)
Room & Suite (373)
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Overview
  • Excellent22%
  • Very good56%
  • Average18%
  • Poor3%
  • Terrible1%
Travellers talk about
Hotel website
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AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from Hotel New Otani Hakata
Special Offer: Package Deal
Offers from Hotel New Otani Hakata
Special Offer: Package Deal
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Reviews (342)
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All reviewshour supermarketclassical hotelstaff at receptionspacious roomramen shopaverage hotelmetro stationtenjin areawithin walking distancenice hotelstay there againminute walkother hotelsdarumawatanaberobesfurniture
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1 - 5 of 60 reviews
Reviewed April 4, 2018 via mobile

Stayed here for two nights with my boyfriend for a friend’s wedding. My friend booked the hotel for us. Bed - still comfortable Staff - polite, good English Location - conveniently located near a train station. Within walking distance to Tenjin. A convenience store is...More

1  Thank Fatlittlepear
Response from hotelnewotanihakata, マネージャー at Hotel New Otani HakataResponded April 5, 2018

Thank you for staying with us and taking the time to write this review. We are so glad that your boyfriend enjoyed the restaurant our staff recommended. However we apologize to you for our miscommunication. We will make further efforts in providing better service and...More

Hotel's Favourite
Reviewed October 15, 2017

New Otani Hakata is very good location. This is a good hotel for sleeping and getting around. It is right in the centre and next to Hakata station. About 5 mins walk around the corner is the fish market great for lunch. On the right...More

Thank pinguhk
Response from hotelnewotanihakata, マネージャー at Hotel New Otani HakataResponded October 17, 2017

Thank you for staying with us and taking the time to write this review. We are happy to hear that you enjoyed your trip. Yanagibashi Fish Market is familiar to local people. Next time you stay our hotel, concierge will recommend the place where you...More

Reviewed December 30, 2017 via mobile

Hotel is well located next to the subway and some convenient stores as well as resturants nearby. Service is great and room are comfortable. There are many resturants inside the hotel and also wedding planning and customs shops there .More

1  Thank VinceVW
Response from hotelnewotanihakata, マネージャー at Hotel New Otani HakataResponded December 31, 2017

Thank you for staying with us and taking the time to write this review. We are so glad to see your compliment on our service and room. We will make further efforts to improve our service quality. All of the staff are sincerely looking forward...More

Reviewed December 22, 2017

The hotel is very big, lobby is grand and the rooms are very big in Japanese standard. It is at the end of the Tenpin Street so you can basically go to all the shopping malls and underground street within 10mins walking. Also just 12min...More

1  Thank Desmondcheng
Response from hotelnewotanihakata, マネージャー at Hotel New Otani HakataResponded December 25, 2017

Thank you for staying with us and taking the time to write this review. We are so glad to see your comment that you recommend staying our hotel. We will do make effort to carry on the tradition and improve service quality. Regarding the parking...More

Reviewed December 19, 2017 via mobile

I go with my friend last day. There are many many trees and also provide best service than other most hotel you can go there and enjoy yourself. Staft is very kindly provide service at time at. And you can go.More

Thank Ghanshyam K
Response from hotelnewotanihakata, マネージャー at Hotel New Otani HakataResponded December 21, 2017

Thank you for staying with us and taking the time to write this review. We highly appreciate your compliment to our service. Your kind comment like this is really motivated us. We will make further efforts in providing better service. We hope to see you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$106 - US$337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Fukuoka
#29 Business Hotel in Fukuoka
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$106 - US$337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Fukuoka
#29 Business Hotel in Fukuoka
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (141)
Room & Suite (373)
Dining (88)
Pool & Beach (1)
Amenities (38)
Family and Play Areas (1)
Questions & Answers
Ask a question
324Traveler
March 17, 2016|
AnswerShow all 2 answers
Response from meaningremission | Reviewed this property |
Yes, it's wireless.
0
Votes
Beryl C
March 3, 2016|
AnswerShow all 2 answers
Response from 989Sport | Reviewed this property |
Yes.
0
Votes
emkHB
October 4, 2015|
Answer
Response from hotelnewotanihakata | Property representative |
Laundry and dry cleaning services are available for all guests of the hotel. Guests may order laundry & dry cleaning services from their rooms with the provided in-room laundry bag and billing list.
0
Votes
Google Translation
Room Tips
"top floor corner end room"
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"We stayed on the non smoking 9th floor, clean and quiet."
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"the view are all same probably, this hotel has smoking room."
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"best in Japan / Fukuoka centre"
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