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Grand Hyatt Fukuoka

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Grand Hyatt Fukuoka
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834 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Kapolei, Hawaii
Reviewed 1 week ago via mobile

It was my first time staying here, I wanted to spend some time perusing Canal City so choose the Grand Hyatt. It's a little more expensive than other hotels nearby, but my room was awesome. Super comfy bed, tv, mini fridge and a bathroom almost as big as the rest of the room. The bathroom was luxurious with a shower...

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Helpful?
Thank hijinkies
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear hijinkies, Thank you very much for having chosen to stay at Grand Hyatt Fukuoka and taking the time to write your feedback. We are pleased to hear that you enjoyed staying with us and shopping at the Canal City Hakata. As for breakfast, we have shared your comments with Aroma’s team to better improve the quality of food. We...

Norwich, United Kingdom
Reviewed 1 week ago

I should start by acknowledging that I am a Hyatt member and so we got a great deal on this hotel using my points. Location of the hotel, in the heart of Canal City is great, you're close to downtown and lots of the action and there are some interesting shops (love the big Muji) and dining options in the...

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Helpful?
Thank Penfoldio
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Penfoldio, Thank you very much for your recent stay and valuable feedback! We are pleased to hear that you enjoyed staying with us and shopping at the Canal City Hakata. We are all looking forward to welcoming you back to our hotel in the near future.

Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank n/a n
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Reviewed 2 weeks ago via mobile

Staying at Canal City was really convenient. The Grand Hyatt didn't fail to disappoint in terms of location. Access to the mall was reliable and considerate (for PWD). There was a wide choice of restaurants and shops right at our doorstep! However I find the rooms too small. Not at all what was indicated in the pictures on the website....

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Helpful?
Thank RobbyGo
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear RobbyGo, Thank you very much for your recent stay and we are very sorry to learn that we were not able to provide you the guest room commensurate with your expectation. We truly value your feedback and will do our utmost to improve our guest room quality and environment. Again, we appreciate your valuable comments and looking forward to...

Norfolk, Virginia
Reviewed 3 weeks ago

A very nice one hotel. Larger room than most Japanese hotels. Very large bath room with very nice towels. Good location next to a large shopping mall. Convenient to bus, train stations and 1900 Yen taxicab to airport.

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Helpful?
Thank CHARLES T
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear CHARLES T, Thank you very much for your recent stay and valuable comment! We are very pleased to hear that you enjoyed staying with us this time. We are all looking forward to welcoming you back to our hotel in the near future!

Reviewed 4 weeks ago via mobile

I had the best experience with the concierge at Grand Hyatt, who both went beyond their means to ensure that I am well taken care of during my stay. As a solo traveller, I appreciate their help in making all the dinner reservations and recommending places for autumn leaves viewing (very pretty) The room was well-appointed and comfortable, but it...

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Helpful?
Thank Ginny C
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear Ginny C, Thank you very much for your recent stay and valuable feedback! We truly appreciate your kind compliments toward our Concierge team. They will be highly motivated by your comments. We are all looking forward to welcoming you back to our hotel in the near future!

Hong Kong, China
Reviewed 4 weeks ago

Overall very good ! Did not try the outlets so no comments fit that ! Mostly enjoyed the swimming pool , the gym room and the spa ! The service at the gym room was excellent ! Also for breakfast time at the grand club it is better extend to 10:30 am during weekdays !

Review collected in partnership with Hyatt Hotels
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Thank 196chiwail
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear 196chiwail, Thank you very much for your recent stay and valuable comment! We are pleased to hear that you enjoyed our fitness club “Club Olympus”. Looking forward to welcoming you back to our hotel in the near future!

takaratsuka city hyogo japan
Reviewed 30 November 2016

good and in a very popular area. easy to go around fukuoka.the gym is superb.China restaurant was one of the very best in Fukuoka. but now they closed it. me so sad. becasuse i enjoyed eating here so,much.. very sad they closed it.

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Thank F4023NZalbertos
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear F4023NZalbertos, Thank you very much for your recent stay and valuable comment. We are pleased to hear that you used to enjoy eating at Chi-Na. We truly appreciate your royalty to Grand Hyatt Fukuoka and looking forward to welcoming you back to our hotel in the near future!

Reviewed 25 November 2016 via mobile

This hotel is located at very center of Fukuoka city and directly connected to huge shopping complex. So I must say it is convinient. However room at the hotel is clean but very small (I stayed at a single room.) If you emphasize location, I would recommend to stay.

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Helpful?
Thank nyamamot39
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear nyamamot39, Thank you for your recent stay and taking the time to write your feedback. We are very sorry to learn that we are not able to offer you the room which commensurate with your expectation. We truly appreciate your comment and looking forward to welcoming you back to our hotel in the future.

Borneo
Reviewed 15 November 2016 via mobile

Everything feels so dated! As a frequent guest of the Hyatt chain, this must be one of the most dated Hyatt in the world! Well, at least, one that I have come across, from the lobby to the room, the staff uniform to the room service presentation. The only item that reminds me that I am at the Hyatt is...

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Thank BorneoNomad
GrandHyattFuk_Mktg, 広報担当マネージャー at Grand Hyatt Fukuoka, responded to this review

Dear BorneoNomad, Thank you very much for your recent stay and taking the time to write your feedback. We are very sorry to learn that we were not able to provide you the facilities and guest room commensurate with your expectation. We truly value your reply and will do our utmost to improve the quality of our hotel in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Hyatt Fukuoka is connected to Canal City Hakata, a multi-dimensional complex of business, entertainment and shopping facilities. The hotel is situated between Hakata station, the central station and Tenjin, the city’s business and entertainment centre; it is also just 5 km from Fukuoka International Airport. It is not only the ideal destination itself, but also a convenient base for excursions in the northern Kyushu area. ... more   less 

Additional Information about Grand Hyatt Fukuoka

Address: 1-2-82 Sumiyoshi, Hakata-ku, Fukuoka 812-0018, Fukuoka Prefecture
Region: Japan > Kyushu-Okinawa > Fukuoka Prefecture > Fukuoka
Price Range: $198 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Fukuoka 5*
Number of rooms: 370
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hyatt Hotels Corporation, Hotels.com, Orbitz, Priceline, Rakuten, Ctrip TA, Agoda and JAPANiCAN so you can book your Grand Hyatt Fukuoka reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Fukuoka Hotel Fukuoka
Fukuoka Grand Hyatt
Hyatt Fukuoka
Fukuoka Hyatt
Hotel Style:
#1 Spa Hotel in Fukuoka
#4 Luxury Hotel in Fukuoka
#7 Family Hotel in Fukuoka
#11 Romantic Hotel in Fukuoka
#22 Business Hotel in Fukuoka
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Fukuoka staff and other travellers.
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Questions? Get answers from Grand Hyatt Fukuoka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any rooms will be fine, but junior suite are really good.”
 of 5 bubbles F4023NZalbertos, 30 Nov 2016 | Read review
“I never had a bad room here as I always request upper floors”
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
  • My room 1112 for 16,200 yen
 of 5 bubbles tonytigerjaz, 8 Oct 2016 | Read review
“The club room is worth the extra charge!”
 of 5 bubbles HannahKim0828, 2 Sep 2016 | Read review
“East rooms are best.”
 of 5 bubbles Whatisyrbudject, 29 Aug 2016 | Read review
“Ask if there are recently renovated rooms.”
 of 5 bubbles JerryF1920, 27 Jun 2016 | Read review
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