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Super Hotel Lohas Kumamoto Natural Hot Springs

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216 Reviews from our TripAdvisor Community

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Showing 11: English reviews
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Reviewed 9 October 2016 via mobile

三連休中日で泊まっていたホテルが埋まってしまったので宿泊しました。 ホテルや部屋は非常に清潔ですが、稼働率と回転効率を重視して作られているため、折角の温泉大浴場もすし詰め、部屋も狭く煙草臭く快適とは言いがたかったです。 アクセスも街の中心から徒歩10-15分程度かかり便利とは言えない距離に位置しており、部屋が8桁の暗証番号入力式など、煩わしい仕組みが気になりました。 ただし他の近隣ホテルと比べるとコストパフォーマンスは良いです。 hotel and rooms are very clean, but room size and hot spa space are no so large. access from city center is about 10-15 min on foot. no restaurants near hotel. you have to type 8digits pin code when go in room instead of room key. but room price is reasonable from other hotels in kumamoto...

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Thank Yasuhiko K
Hong Kong
Reviewed 21 August 2016

It is a basic hotel with minimal frills. Rooms are small but they are clean and with all the basics. Since the price is really good, it offer very good value for money. Staff are very friendly and he service is good. It is a real treat that I could enjoy the onsen after a day's travelling around in the...

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Thank Apple_HK
Orlando
Reviewed 13 December 2015

The rooms are small but the price is right. The staff is friendly and informative. There is a nice izakaya (good shochu) and an alright onsen (what would you expect from a business hotel for this price? It's not a resort!)

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Thank James F
superhotel_kuma, フロント オフィス マネージャー at Super Hotel Lohas Kumamoto Natural Hot Springs, responded to this review

Dear Jamas F Thank you very much for used our Hotel. We are looking forward to meeting you again. Super Hotel Lohas Kumamoto Natural Hot Springs

Reviewed 29 August 2015 via mobile

I saw many review of this hotel. Yes! Loom is small. But it doesn't matter, if you are a toulist. Onsen(spa) is not that good. Breakfast was buffet but so so. transportation is good. 리뷰들이 방이 작다고 해서 걱정했는데 그냥 쓸만합니다. 사람 들어가고 가방 피면 딱 끝^^. 어차피 여행하러 온거고 방에 계속 있지 않고 잠만 자는 거면 가격대비 짱인듯 합니다....

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Thank jihoonc382
Sevenoaks, United Kingdom
Reviewed 30 September 2014

This is a modern hotel with very good facilities - excellent onsen, laundry room, garage with a car lift (¥500 to park). We arrived early before the 1500 check-in time (normal in Japan), and someone kept our bags until we returned later. Staff were very helpful, excellent even by the high standards of Japan. Room was comfortable - small, but...

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2Thank Julian D
HKG
Reviewed 23 July 2014

I booked two rooms in this hotel through booking.com . When I check in (around 7PM) front desk staff ask how many people we have, we have total 4 adults and two kids (twin at 7 yrs old). Then the front desk staff asking us need to book one more room instead, so we told them in our entire trip...

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2Thank bkkfans
bruxelles
Reviewed 4 June 2014 via mobile

The staff was very polite and friendly when I left my luggage before check in time (starts at 3pm, quite common) and when checking in. The eecptionist warned me that the room I had booked was small and the bed narrow - which was made clear anywhile during the booking process. The bed was very comfortable. The breakfast was quite...

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1Thank lexploring
Reviewed 7 November 2013 via mobile

Please never stay.at this hotel. The customer service at this hotel really is very bad that I had to make a change and move my whole entire family to another hotel. The front of house staff was very dishonest and very rude. WILL NEVER STAY OR RECOMEND THIS TO ANYONE.

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Thank gpeng80
London, United Kingdom
Reviewed 19 October 2013

I have stayed in alot of "business" hotels in this country over the years, but this one was sorely disappointing. On the surface this looks like a great value hotel considering the price of the rooms. It looks clean, it seems to have been recently refurbished, and the staff are polite. Also, it had a really luxurious hot spring bath...

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Thank Sarahjh2013
Hong Kong, China
Reviewed 15 February 2011

The hotel is not far from the tram station which is about 4 mins walking distance. Service is always good and the room is cozy. the only problem is the air-conditionor in my room, it is either too cold (23'C) or too hot (24'C) which is very wired, i am not sure if this happen to the whole hotel building...

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1Thank bari_ttc

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )

Additional Information about Super Hotel Lohas Kumamoto Natural Hot Springs

Address: 1-30-1 Uoya-machi, Kumamoto 860-0031, Kumamoto Prefecture
Region: Japan > Kyushu-Okinawa > Kumamoto Prefecture > Kumamoto
Price Range: $60 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Super Hotel Lohas Kumamoto Natural Hot Springs 3*
Number of rooms: 249
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Questions & Answers

Questions? Get answers from Super Hotel Lohas Kumamoto Natural Hot Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The second floor, where the onsen is located, is reserved as a female-only floor.”
 of 5 bubbles Apple_HK, 21 Aug 2016 | Read review
“For solo female travellers - choose a room in the women-only corridor on the 2nd floor”
 of 5 bubbles Sarahjh2013, 19 Oct 2013 | Read review
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