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Traveller (604)
Room & Suite (173)
Dining (115)
Overview
  • Excellent37%
  • Very good46%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“aqua garden”(11 reviews)
“bowling alley”(10 reviews)
“wave pool”(5 reviews)
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (952)
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102 results
Traveller rating
41
47
9
3
2
Traveller type
Time of year
LanguageEnglish
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41
47
9
3
2
Show reviews that mention
All reviewsaqua gardenbowling alleywave poolbreakfast and dinnerbuffet restaurantlight showshuttle busjapanese resorthuge hotelgame centermountain sidewater shownice city viewnice resorthotel buildingsentertainment resorthigher floor
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1 - 5 of 102 reviews
Reviewed 4 days ago

A great family hotel with nice rooms and lots of facilities for entertainment. An excellent indoor+outdoor water paradise with facilities for small child to old people. A great onsen for those who do not feel shy as majority of places are outdoor. The highlight of...More

Thank Will L
Reviewed 4 weeks ago

Once and never again. Half-renovated rooms. I have nothing against children, but this was too much . . . ! The buffet was loveless and within a few minutes it looked like on the battlefield. This was also not a relaxing onsen, because there was...More

Thank Hans-Ulrich M
Reviewed June 3, 2018 via mobile

The hotel is very big with 3 main buildings and the onsen is awesome. Can soak everyday and there’s 2 onsen with one infinity pool. Is very children friendly as they provide children slippers and Yukata too. The Buffet breakfast and dinner selection is good...More

Thank eLoweee
Reviewed May 29, 2018 via mobile

We stayed here for 2 nights as a family. The resort is truely quite large with many different hotel buildings and bath houses making one larger resort. Very frequent shuttle buses transfer you between all the different areas. The hotel itself is starting to show...More

1  Thank zakizuri
Reviewed April 9, 2018 via mobile

We stayed here 2 nights (without our child ) and found the hotel to be a well running full service resort. The hotel consists of interlinking buildings connected by a series of walkways between buildings. Everything is here—multiple restaurants, cafes, bowling alley, indoor wave pool,...More

Thank SFO415415
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free Internet
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Outdoor pool
Details
Price range
US$222 - US$716 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Onsen Hotel in Beppu
#2 Spa Hotel in Beppu
#3 Family Hotel in Beppu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$222 - US$716 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Onsen Hotel in Beppu
#2 Spa Hotel in Beppu
#3 Family Hotel in Beppu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (604)
Room & Suite (173)
Dining (115)
Pool & Beach (63)
Amenities (114)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Mpadams
August 14, 2016|
AnswerShow all 5 answers
Response from D H | Reviewed this property |
There is no pool open after summer. You would be better to check on their website. However, the light show is great. You can still have a good time there since it's a nice resort with great onsen. Enjoy your time there.
1
Vote
Eevee1011
April 9, 2016|
Answer
Response from D H | Reviewed this property |
Normally, it is forbidden to bath yourself in onsen facility in Japan. A private onnsen room may be better for you then.
0
Votes
Room Tips
"Just avoid this hotel. This is not for western guests!"
Read review
"Get a seaside room for the best view"
Read review
"Room on end of corridor prefer, i stay near the lift and hear people talking when passing by"
Read review
"I think Hana side is convenient."
Read review
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