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I have visited Naha on numerous occasions and stayed at various hotels; all of which have provided an acceptable level of comfort. However, taking everything into consideration, I would rate this hotel as the best among them. Firstly, its location, just across the road from...More
1 Thank Wilberforce59
Response from Colin S, Customer Service Representative at Hotel Sun Palace KyuyokanResponded 20 December 2017
Thank you for choosing to stay with us at Hotel Sun Palace Kyuyokan. We are really pleased to hear that we were able to help you enjoy your recent trip to Okinawa and will be sure to pass along your very positive review to our...More
Overall a great stay at the sun palace in Naha, close to the monorail metro station, and to the main street.
The breakfast buffet is really complete with many Okinawaian specialties.
We liked the roof terasse with the view on Naha.
Small shop at the...More
Response from lapin5192, Reception desk at Hotel Sun Palace KyuyokanResponded 28 July 2017
Thank you for choosing our hotel; we're glad you enjoyed the food, facilities, and convenient location. Thank you also for pointing out your experience with our air conditioning unit which we will look into right away. We hope you'll return and stay with us again....More
Our Japanese friends reserved rooms in this hotel for us so I expected that it should be quite good. The room rate is reasonable, enough space but tiny bathroom. I didn't know that there are still smoking rooms in this hotel so I didn't make...More
Response from キャオ, フロント オフィス マネージャー at Hotel Sun Palace KyuyokanResponded 10 September 2017
Thank you for choosing to stay with us during your recent trip to Okinawa. We're happy to hear that you enjoyed the comfortable space of your room. We do have a few rooms where the bathroom and shower/tub are located separately allowing more room so...More
Despite I reserved a non-smoking room, the room they provided is filled with stinky aged cigarette smoke. Even I opened the window, power-operated the exhaust fan and air cleaner, and sprayed the fragrant spray on all textiles, the bed, pillow, covers are still stinky and...More
1 Thank yolatengo18
Response from Colin S, Customer Service Representative at Hotel Sun Palace KyuyokanResponded 7 December 2017
Thank you for choosing to stay with us at Hotel Sun Palace Kyuyokan. We apologize for the experience you had with the condition of your room. Perhaps our staff did not properly provide you with information upon arrival; although not guaranteed, it is possible to...More
good :place, stuffs
bad :rest of all .very very old hotel and poorly maintained.the photos of outside was too much photoshopped and we just got trapped by it.
bathroom was tiny and water can not get out properly.
even the room is so small and...More