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This hotel is handy to the JR Sendai Station, although it's a bit tricky to find the quickest route (try and follow the rail line). The rooms and bathrooms are quite small, even by Japanese standards. We had a twin room and a double -...More
Response from rnt_sendai, フロント オフィス マネージャー at Richmond Hotel SendaiResponded 3 weeks ago
Thank you very much for staying at our hotel and sharing your review with us.
We are sorry that the size of facilities were not to your satisfaction.
We have rooms with double beds which are lager than the rooms with a single bed and...More
This hotel is very clean and comfortable,and near the sendai station,coffee and ice cream is available of free.I left my things in the room when I leaving.the staff found it soon and reply the email soon.More
Thank Ruby C
Response from rnt_sendai, 支配人 at Richmond Hotel SendaiResponded 14 August 2017
Thank you very much for staying at Richmond Hotel Sendai this time.
It seems that we were able to take a good rest during our stay, and we are also pleased.
From now on I will never forget appreciation to the customer, I will try...More
The first room that I was given at the 6th floor had strange noises coming from the air condition ducts, sufficiently loud and intermittent so that one could not sleep there. I was given a replacement room at the 5th floor and discovered that the...More
The hotel was just one stop with JR from the main station, or about 10-15 minutes by foot. It was also close to the famous covered market street called “Ichibancho Shopping Arcade” and AER building where you can go for a panoramic view of Sendai...More
Given that It was my first time in Sendai, it took me quite a while to get the directions right.
If you are coming from the Shinkansen side of Sendai station, you can head towards the West Exit (A13 or A14) of the station. When...More
1 Thank jayque33
Response from 仙台 リ, 支配人 at Richmond Hotel SendaiResponded 17 July 2016
Thank you for staying with us.
At first,we are sorry for troubling you.That is correct just as you said that it takes about 10mins from Sendai Station and there's no escalators and elevators on the way.We recommned the guest those who have a lot of...More