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Hotel Metropolitan Sendai

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Traveller (288)
Room & Suite (372)
Dining (26)
Overview
  • Excellent37%
  • Very good49%
  • Average12%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (514)
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29
34
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2
1
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All reviewsconvenient locationtrain stationwalking distancebasement levelrecommended hotelexcellent locationday tripfood optionsthe hotel receptionshopping mallfantastic hotelone night staya great staybreakfast buffetwifilobbyjapan
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1 - 5 of 75 reviews
Reviewed 2 weeks ago

First, a tip: The Hotel Metropolitan and Hotel Metropolitan East are two different hotels (although near each other). We booked 3 nights in a deluxe twin room. We were high up with a terrific view, and unlike other reviewers, though the room was spacious, so...More

Thank Geoviki
Reviewed April 15, 2018 via mobile

This hotel located next to Sendai station, actually connected to it, so location is great. Also very close to shopping within walking distance. Hotel is nice and clean. Size of room is good. Bathroom is western style with bowl full of aminities. Buffet breakfast is...More

1  Thank Anuvat C
Response from hotel_metro_sen, フロント オフィス マネージャー at Hotel Metropolitan SendaiResponded April 15, 2018

Thank you very much for your stay. The hotel is directly connected to Sendai Station and is very convenient for shopping and dining. Moreover, we have adopted a lot of local fixtures in the hall. We sincerely look forward to seeing you again.

Reviewed February 19, 2018

The room was clean and comfortable and check in was easy. You cannot beat the location as the hotel was adjacent to the Sendai JR station with access to the bus and taxi stop. If coming by a taxi you will enter on the first...More

1  Thank rp-yp
Response from hotel_metro_sen, フロント オフィス マネージャー at Hotel Metropolitan SendaiResponded March 5, 2018

Thank you very much for your stay. We are pleased with your stay and feel very pleased. As we will be able to choose from customers, we will continue to devote even more. We are looking forward to seeing you again.

Reviewed February 4, 2018 via mobile

Stayed there for 3 nights. Room was pretty small and WiFi slow. Was somewhat disappointed as hotel description on their website claims luxury. The staff tried to be friendly but lacks of competence. They even did not know where the subway entrance is - just...More

Thank InaPf
Response from hotel_metro_sen, マネージャー at Hotel Metropolitan SendaiResponded February 22, 2018

Thank you very much for your stay. wi-fi is late We apologize for the delay of making you feel uncomfortable to our customers. We will check it as soon as possible. Also, the staff 's abilities were insufficient, we were unable to guide you enough,...More

Reviewed December 24, 2017 via mobile

The hotel is connected with JR Sendai station. Guests can get to the hotel in minutes, and quite a few decent restaurants are just on the way, cafe and stores all around. The room is rather small (no surprise it is Japan) but equipped with...More

Thank Summer S
Response from hotel_metro_sen, フロント オフィス マネージャー at Hotel Metropolitan SendaiResponded December 30, 2017

Thank you very much for staying at Hotel Metropolitan Sendai this time. I feel pleased that you are satisfied. We will continue to aim for even more customers aiming for customers to choose from. If you have a chance to visit Sendai again, we would...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Details
Price range
US$99 - US$866 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Sendai
#4 Business Hotel in Sendai
#4 Luxury Hotel in Sendai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$99 - US$866 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Sendai
#4 Business Hotel in Sendai
#4 Luxury Hotel in Sendai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (288)
Room & Suite (372)
Dining (26)
Amenities (2)
Questions & Answers
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zfarrp03
January 5, 2018|
Answer
Response from Bernard K | Reviewed this property |
I left baggage there for 1 day, but that was as part of a group. Not sure about individual travellers.
0
Votes
Sarah N
May 30, 2015|
Answer
Response from みみしば | Reviewed this property |
はい、バスルームにありますよ
0
Votes
Google Translation
Sarah N
May 30, 2015|
Answer
Response from tabi388 |
yes
0
Votes
Google Translation
Room Tips
"Go higher for some terrific city views"
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"Rooms on higher floor and away from the lift."
Read review
"mostly twin bed room will bear bigger size but of course the room rate is slight higher"
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"Our room on the seventh floor was certainly not noisy and overlooked a garden which made it very relaxing"
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