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Kazzhol

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
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297 Reviews from our TripAdvisor Community

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Showing 153: English reviews
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Beauvais
Reviewed 1 week ago

The hotel is very very nice, rooms are spacious (we stayed at semi-luxe), recently renovated, stylishly furnished and decorated. The bathroom is large and beautiful, the beds are big and comfortable, and you can choose the mattress and pillows that you like. Breakfast offers an excellent choice. Room service is great. The staff - everyone of it - is extremely...

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Helpful?
Thank RTM64
Prague, Czech Republic
Reviewed 2 weeks ago

the worst at the beginning: if you are taller than 160 cm, avoid the very basic rooms - they are really tiny and you do not stuff info the writing table and have to use bed instead of chair! other rooms are fine, well equipped and clean, and worth the small add-on to the price. staff greatly attentive and kind...

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Thank twztwztwz
Mumbai (Bombay), India
Reviewed 3 weeks ago

Stayed here with a friend in April 2017. The hotel is located right in the middle of the city, close to all the sights. The actual location down a somewhat narrow alley is a bit strange for such a large hotel though. The lobby staff are friendly and helpful. They did try to sort out our wifi problem, even though...

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Thank TooshMan
Reviewed 3 weeks ago

The room was very good and the staff was excellent. They went out of their way to find addresses and mark locations. Early breakfasts can be prepackaged if you are planning on a tour. The breakfast is very well done, with plenty of variety. It is within walking distance of great shops and dining. The location is quiet as it...

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2Thank Carolinne C
Klang, Malaysia
Reviewed 26 March 2017

It was a short stay and I got in Almaty in the early hours. I dozed off right away as I laid my head on the pillow. And my other fellow travelers also complimented the comfortable bed. If I had known Russian, I would have asked the receptionist where did they buy their mattress.. LOL. Breakfast was satisfying, some nice...

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Thank marcofahmey
Romania
Reviewed 12 March 2017

Perfect hotel between flights and a very nice choice! Very friendly hotel staff, English speakers, comfortable room, nice restaurant. Indoor space for smokers. Bonus with the pool, sauna and gym. Very nice!

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1Thank Adrian C
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear Adrian C! We appreciate a lot Your feedback regarding Your stay with us. Our team is very happy to know that we meet Your expectations. We are looking forward to welcoming You back at Kazzhol Almaty hotel very soon! Kind regards, KAZZHOL hotel Almaty Front-office manager Pukhova Victoria

Reviewed 6 February 2017 via mobile

A perfect hotel for a family. Comfortable bed, warm room, hot water and very central location. Easy to find. Definitely will go next time. Staff is gentle and breakfast is good with various choices even Chinese menu is available. They are very prompt and accurate on timing. Thank you good hospitality.

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Helpful?
Thank emre d
vancouver
Reviewed 30 December 2016

Hotel was clean and spacious enough. Shower didn't work properly and didn't get fixed. Good for one night but would not stay longer. Good enough location but certainly better choices. Staff were good so made up for some of the shortcomings.

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Helpful?
Thank patsychom
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear Patsychom! Thank You very much for taking time for review about our Hotel. First of all let me on behalf of the hotel team apologize for any disturbance You have experienced. It is unfortunate to read that Your experience at our Hotel was not meeting Your expectations. We assure You that all your comments regarding the housekeeping are communicated...

Reviewed 16 December 2016

We were there for almost a month on our business trip and found this hotel as a comfortable and nice choice for people on business. The staff is quite good and they can speak English too :) The rooms were decent enough but the gym timings were very odd. The hotel location is also good.

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Helpful?
Thank suniln454
VictoriaPukhova, Front-office manager at Kazzhol, responded to this review

Dear suniln454! Thank You for Your review and for choosing our hotel. I'm happy that You enjoyed Your stay and I'm looking forward to having You again as a guest in our hotel. Kind regards, KAZZHOL hotel Almaty Front-office manager Pukhova Victoria

Reviewed 7 December 2016

I was there one night. I noted overdue things in the Minibar, there were some issues with the sink which simply didn't work. Plus, I tried to order food from Room service menu and personnel did not recommend to order some dishes saying that "it is disgusting". However, all these issues were immediately resolved (after one call to the reception)....

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Helpful?
Thank OEV85

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Breakfast included
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Kazzhol hotels are the modern and conveniently located hotels, with good capacity and wide range of services. Having the rooms of different categories, we create the excellent conditions for both short-term and long-term accommodation with children. ... more   less 

Additional Information about Kazzhol

Address: Gogolya 127/1, Almaty 050000, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: $101 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kazzhol 4*
Number of rooms: 175
Reservation Options:
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Hotel Style:
#5 Luxury Hotel in Almaty
#5 Best Value Hotel in Almaty
#9 Business Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from Kazzhol staff and other travellers.
2 questions
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Questions? Get answers from Kazzhol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the yard rooms are much more quiet.”
twztwztwz, 14 Apr 2017 | Read review
“Get a higher category room if traveling with people. Base category room is extremely small.”
TooshMan, 9 Apr 2017 | Read review
“ask for room with view to mountains”
dragonmom2, 10 Nov 2016 | Read review
“Avoid the rooms on the first floor between the reception and the elevators, because of walking/talking people.”
  • Room 640
  • Room 647
  • View from room 640
  • Room 647
  • Room 640
MarcelTraveller, 18 Oct 2016 | Read review
“Go for front city and mountain facing top floors”
vinchy, 19 Jun 2016 | Read review
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*Disclaimer
Prices are for 1 room, 2 adults
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