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Rixos Almaty

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Rixos Almaty
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589 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Baku, Azerbaijan
Reviewed 1 week ago

we had to pass into this hotel after 2 terrible nites in Mildom Hotel. If your budget is not limited we strongly recommend you prefer Rixos in this city. I am not sure about the rest of the hotels in this city.

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Helpful?
Thank Murat K
Bucharest, Romania
Reviewed 1 week ago via mobile

I stay at Rixos quite often when i go to Almaty. Its a decent hotel, in the center, reasonable price and good internet. The lobby is nice, with good service and you can eat or choose from a wide selection of tea. The spa is mixed and quite small for the number of guests. The gym is quite good. The...

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Thank lazycrazytravellers
London, United Kingdom
Reviewed 1 week ago

As a frequent traveller to Almaty and user of the Rixos hotel, I would recommend this hotel to anyone considering staying over in country. The staff are always very friendly, helpful and happy to assist where possible. Rooms are clean and well presented. Bathroom under floor heating can be a little warm at times, but this always helps with the...

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1Thank guiltypleasure798
Middlesex, England
Reviewed 2 weeks ago

The Hotel is beautiful & has fantastic facilities. Great Spa with a heated swimming pool. Staff are very helpful. Breakfast is amazing with a good choice of local & international food. They have a (paid) taxi service to the airport which is not overly expensive.

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Helpful?
Thank Nick0209
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Nick, First of all, we would like to thank you for taking the time to write regarding your experience at Rixos Almaty Hotel whilst staying with us. We are extremely pleased to know that you enjoyed you stay with us as well as the services received in SPA, restaurants and hotel overall. Your appraisal is what motivates our team...

Reviewed 2 weeks ago

Visited Kazakhstan- Almaty for the first time and was pleasantly surprised with the standard of Rixos. Superb property, very well maintained, very clean rooms with very high standard of housekeeping. Very helpful staff and well trained staff. Excellent coffee shop and restaurant with a very large selection and very well made dishes. Tried the spa 2 times and was also...

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Helpful?
Thank Shiv C
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Shiv, First of all, on behalf of the Team of Rixos Almaty we would like to thank you very much indeed for your choice of our hotel as an accommodation for your lodging needs here in Almaty. We are so happy to read your five star yet detailed review of us! It is immense pleasure to serve you and...

Almaty, Kazakhstan
Reviewed 3 weeks ago via mobile

Very good for both business and holidays. It's a little loudly in rooms because of the street noise, but food, spa, interior - just perfect. Polite staff, big rooms, lobby is a piece of art. Location - center of the city

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Helpful?
Thank Julia L
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Julia, Thank you very much indeed for the interest shown to Rixos Almaty Hotel and your kind feedback. We are extremely pleased to know that you enjoyed you stay with us as well as the services received in our hotel. It would be a pleasure for us to be your host again when travel brings you back to our...

Reviewed 3 weeks ago

A lovely establishment that ticks all the boxes. Have stayed a few times and never a disappointment. Lovely rooms with balcony, sumptious breakfast, great gym and spa. But it has a slightly 80s or 90s feel of a 5 star department store-esque opulence to it. Great for short stays.

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Helpful?
Thank Adriani W
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Adriani, Thank you very much indeed for the interest shown to Rixos Almaty Hotel and your kind feedback. We are extremely pleased to know that you enjoyed you stay with us as well as the services received in our hotel. It would be a pleasure for us to be your host again when travel brings you back to our...

Clonmel, Ireland
Reviewed 9 December 2016 via mobile

I stayed in the Rixos a lot a few years ago and ad business in Almaty so booked in again hoping it had not gone downhill over the years. I was very pleasantly surprised as it was to the same high standard. The staff at reception are exceptional- all I met were helpful and friendly - something other hotels in...

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Thank Matt M
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Matt M, We are extremely pleased to read that you had a great experience with us and found our hotel facilities and service to your satisfaction. We strive to make the experience at Rixos Almaty Hotel the one our guests will remember forever. Our hotel takes great care in selecting its personnel. Once selected, employees are given intensive training...

A TripAdvisor Member
1 review
Reviewed 8 December 2016 via mobile

Good rooms, very good flexibility on check in and check out time. I spent two days there and the personnel was very gentle with me permitting to check in earlier than expected and check out 1 hour later than normal.

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Thank A TripAdvisor Member
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Valued Guest, First of all, we would like to thank you very much indeed for your warm and positive comments about our hotel facilities and most importantly for selecting our hotel as your accommodations of choice when you visited Almaty. I am delighted to read that our hospitable team made your stay both comfortable and pleasant. We would love...

Tehran
Reviewed 5 December 2016

Loved our room, the restaurants, lobby. All round excellent experience. The service was fantastic, the staff friendly and helpful. Superb food and wine choice. We loved our room is had a huge bathroom and lovely sitting area. The bed was soooo comfortable.

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Helpful?
Thank KimberleyyTehran
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear KimberleyyTehran, Thank you for taking a moment to reflect in your recent stay. Our team is absolutely delighted to learn you had enjoyable stay with us.We are really happy to know that the accommodations, Lobby and restaurant were to your liking. May I thank you for acknowledging of the amazing service our team provided. I certainly consider myself lucky...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at Wine Bar that has great selections of wines. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain. ... more   less 

Additional Information about Rixos Almaty

Address: Seyfullina 506, Almaty 050012, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: $221 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos Almaty 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Rixos Almaty Hotel Almaty
Hotel Style:
#1 Luxury Hotel in Almaty
#1 Spa Hotel in Almaty
#1 Business Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from Rixos Almaty staff and other travellers.
5 questions
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Almaty, Kazakhstan
U.S. Virgin Islands
over a year ago

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Questions? Get answers from Rixos Almaty staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the best in Almaty”
 of 5 bubbles 885muratk, 17 Jan 2017 | Read review
“Try the rooms overlooking the neighboring park”
 of 5 bubbles , 8 Jan 2017 | Read review
“large and comfortable rooms”
 of 5 bubbles ProfessorKaunas, 27 Nov 2016 | Read review
“All Rooms have views of the city due to the design of the city. Standard king room has a jacuzzi tub and shower.”
 of 5 bubbles jburr0ughs, 11 Nov 2016 | Read review
“Choose the rooms facing the Park”
 of 5 bubbles F1637MMjohnw, 7 Nov 2016 | Read review
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