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Rixos Almaty

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Traveller (370)
Room & Suite (96)
Dining (38)
Overview
  • Excellent68%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“business trip”(42 reviews)
“excellent hotel”(27 reviews)
“rain shower”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
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Reviews (770)
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493 results
Traveller rating
306
141
29
10
7
Traveller type
Time of year
LanguageEnglish
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306
141
29
10
7
Show reviews that mention
All reviewsbusiness tripexcellent hotelrain showerlobby barbreakfast buffetguest relationsturkish bathsteam roomgreat spacentral locationbusiness travelersushirooms are spaciousvisiting almatynon smoking roomgymcity
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1 - 5 of 493 reviews
Reviewed 2 weeks ago via mobile

First time in Kazakhstan left amazing impression, especially with such a luxurious stay in Rixos. Great breakfast, different menus. Fruits, sweets etc. Great swimming pool downstairs. Clean and cozy rooms with good quality wifi.More

Thank Ivan B
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 1 week ago

We thank you for sending along your positive review of your recent stay with us, Ivan B. Its a really great pleasure to hear that you are satisfied with our breakfasts,rooms,swimming pool and quality of Wi-Fi. Thank you so much for your highest rating our...More

Reviewed 2 weeks ago via mobile

“Luxury hotel” really? Huh? Darned bed sheets Bare wires in wardrobe (I got electrocuted when accidentally touched it) Dirty bath (ask to clean it but still no one taken care of it) ... ... I’ve been staying in the hotel several times already and love...More

Thank Damid11
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 1 week ago

Dear Damid11, First of all, we would like to thank you for continued choice of our hotel! We do value as our loyal guest and would like to take follow up actions to rectify the issues you've candidly mentioned in your review. And, at your...More

Reviewed 2 weeks ago via mobile

They do have a great room , lobby and spa . I would like to thank Amat and Mary For super welcoming and help full . Kind staff. I recommend it 100% Good price , good location , good service , just if they can...More

Thank myali11
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 2 weeks ago

Dear myali11. We would like to thank you very much indeed for your warm and positive comments about our hotel services and facilities and most importantly for selecting our hotel as your accommodation of choice when you visited Almaty. We truly appreciate your kind words...More

Reviewed 2 weeks ago via mobile

This was a very pleasurable hotel. They noticed the little things and made sure my stay was superb. I would like to mention Raiymbek from the reception that was exceptionally professional and pleasant to work with, he remembered everything we discussed from check-in to check-out...More

Thank Barak Z
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 2 weeks ago

Dear Barak Z. Let us thank you for choosing "Rixos Almaty" Hotel! I sincerely appreciate your finding the time to share your comments with us. It is always a great pleasure to have such a nice feedback which tells us that our people are doing...More

Reviewed 2 weeks ago

I would like to express my gratitude to the Rixos staff and management. The hotel staff were very friendly and helpful.Special gratitude for Roiymbek at reception desk! Breakfast had a wide amazing variety of food. I've used the pool and SPA on several occasions and...More

Thank Oksana M
Response from Nazym B, Front Office Manager at Rixos AlmatyResponded 2 weeks ago

Dear Oksana M. First of all let us thank you for finding time to share your feedback in TripAdvisor. Thank you very much for choosing "Rixos Almaty". Its really nice to hear that you're enjoyed in our hotel, especially satisfied with hospitality of our staff....More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$165 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$165 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (370)
Room & Suite (96)
Dining (38)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Parikshit77
August 25, 2017|
AnswerShow all 3 answers
Response from Rob K | Reviewed this property |
No idea.....ask them!
0
Votes
Parikshit77
August 25, 2017|
AnswerShow all 2 answers
Response from Jask56 | Reviewed this property |
Normally an LOI accompanies an application for a work visa, as they are a hotel and you just wish to be a guest you should contact a travel agency to solve this issue not an hotel as Egix2013 already advised, why would you... More
0
Votes
444guest
December 15, 2016|
Answer
Response from AssylToibayeva | Property representative |
Dear Valued Guest, Warmest greetings from Rixos Almaty ! Thank you very much for interest shown to our hotel. We provide an extra bed for our guests upon request with pleasure. At Rixos Hotels, Expect Nothing Less... More
0
Votes
Room Tips
"best service"
Read review
"Get an inexpensive room and save money for the spa"
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"Ask for premium room on higher floors"
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"City view doesn't offer much to see. Perhaps garden view is better."
Read review
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