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Rixos Almaty

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609 Reviews from our TripAdvisor Community

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Showing 380: English reviews
Moscow, Russia
Reviewed 7 November 2016

the standrad rooms are quite small, but clean and nice. the staff is helpful and friendly. and smiling. The swimming pool is big and nice and there were no people, that was good. During breakfast the refreshing and regilling sometimes took up to 30-35 minutes. The knives were not sharp enough to cut even the sausage. Few times the cleaning...

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Helpful?
Thank 20,140,905
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Guest, First of all, on behalf of the Team of Rixos Almaty we would like to thank you very much indeed for your choice of our hotel as an accommodation for your lodging in Almaty. We are extremely pleased to know that you enjoyed you stay with us overall. As for your comments regarding the service in restaurant, please...

Astana, Kazakhstan
Reviewed 5 November 2016

I stayed in a Deluxe Garden View Room - a great choice, as I woke up every day looking at a beautiful park and the mountains. Then I would go downstairs for a fantastic breakfast. The staff are what make the Rixos Almaty special though - they are open, friendly, genuine, efficient and eager to help - from check-in to...

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Thank Grichanka
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Grichanka, Thank you for recommending our hotel with your kind review. It is a pleasure to read that from the beginning to the end everything was delivered to your full satisfaction. It is something our staff takes great pride in, so we value your feedback very much. I am looking forward to welcoming back soon. Sincerely yours, Makhmut Zharimbetov...

Istanbul, Turkey
Reviewed 5 November 2016

It's hard to fault this hotel. Apart from the bed being a bit firm for me, everything else about this place is wonderful. Staff are amazing, ambience and decor is very pleasing. Fitness centre is acceptable and the food is very good. Breakfast is really good too with a large offering.

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Thank Frank_1978S
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Frank_1978S, First of all, we would like to thank you very much indeed for your warm and positive comments about our hotel facilities and most importantly for selecting our hotel as your accommodations of choice when you visited Almaty. We are pleased to know that you have enjoyed your stay with us and moreover, we are happy to hear...

Bromma, Sweden
Reviewed 2 November 2016 via mobile

My friends that often visit KZ and Almaty say Rixos is the best 5 star hotel in Almaty. I wouldn't really know, because I've only been there once... But honestly, I'm not sure I'll check out the other ones... :-) The breakfast buffet is great. There's even a Asian stand with sushi etc. And there's a really stand with fruits......

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Thank Gunnar H
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Gunnar H, First of all, on behalf of the Team of Rixos Almaty I would like to thank you very much indeed for your choice of our hotel as an accommodation for Almaty trip. It is my immense pleasure to read your 5 star feedback! I am delighted to know that hotel's luxurious surrounding and our restaurant made your...

Lara, Australia
Reviewed 31 October 2016

This was a fabulous hotel to stay at the start of our 5 Stans tour. Good location walking distance to shops and restaurants. Nice breakfast, we enjoyed being able to sit outside in the fresh air. Beautiful indoor pool. And a terrific atrium for having drinks and bar snacks.

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Thank Ronald A
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Ronald, Thank you for your nice review and compliments towards our hotel. We are so delighted to hear such a wonderful feedback from our guests. Looking forward to seeing you soon when the travel will bring you back to our city. Sincerely yours, Makhmut Zharimbetov General Manager

Astana, Kazakhstan
Reviewed 30 October 2016

A very pleasant long weekend. The Rixos has great ambience with every facility at hand - the pool, sauna and spa are excellent. The room was quiet and comfortable. Service is top notch with English widely spoken by the staff.

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Thank johnD7688FV
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear John, Thank you very much for taking your time in sharing your wonderful experience following your recent stay with us. Your positive feedback gives us the motivation to make the services better. Furthermore, we truly appreciate your positive comments about our SPA, rooms and staff, who take great pride in delivering first-rate service. Very much looking forward to seeing...

Reviewed 23 October 2016

Liked Rixos Almaty. Clean, quiet, comfortable. Spa - must to visit. it is in an oriental style. The hotel's location is excellent. Next to hotel is a small park with pines. Rooms are with view to park or to city with mountains.

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Thank Saule S
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Ms. Smagulova Saule, Thank you for choosing Rixos Almaty hotel for your recent visit of our city! We highly appreciate your positive comments and glad to know that you were satisfied with cleanliness, quiet and comfortable rooms and other facilities of the hotel. Spa centre is a place, where our guests can be relaxed and we try to provide...

Istanbul, Turkey
Reviewed 20 October 2016

It is a really nice hotel, well equipped, especially sauna and Turkish hamam are excellent!! The staff are really kind and helpful; the biggest problem of this hotel is that if you are coming late at the evening -and if you are a women- they stopped and ask if you are staying here..I found it quite offensive..

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Thank Alper T
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Mr. Alper Tumbal, Thank you for the interest shown to Rixos Almaty. We are very glad to be at your services. First of all, I apologize if our security measures caused you inconvenience in any way. However, let me reassure you that our Guests' safety is the #1 priority and these measures were applied only by this reason. I...

Washington DC, District of Columbia
Reviewed 18 October 2016

Ideally located within Almaty, the Rixos has everything. Great food options, both within, and around, and good amenities. The pool, gym, spa, hair salon, and lobby are big highlights of this location. The staff is super friendly and will go out of your way to accommodate and help. The concierge desk is awesome for arranging tours, taxi's, or any other...

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Thank anderezd
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Anderezd, Let us thank you for staying with us during your visits in Almaty! I am extremely happy to read your positive comments and joyful stay at Rixos Almaty hotel! We are very glad to know that you are satisfied with our location, surroundings, spa centre facilities and the service, which is the most important thing in our job...

Tehran, Iran
Reviewed 13 October 2016

the hotel seems a little old but it furnished in a good shape but it seems that the elevator needs to fix. the hotel location is a advantage for it in a center of Almaty. the size of room (I was in a ) is 32 m2 which quite enough for a couple but not for a family. the breakfast...

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Thank Ehsan S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at Wine Bar that has great selections of wines. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain. ... more   less 

Additional Information about Rixos Almaty

Address: Seyfullina 506, Almaty 050012, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: $227 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos Almaty 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Rixos Almaty Hotel Almaty
Hotel Style:
#1 Business Hotel in Almaty
#2 Spa Hotel in Almaty
#2 Luxury Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from Rixos Almaty staff and other travellers.
5 questions
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Almaty, Kazakhstan
U.S. Virgin Islands
over a year ago

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Questions? Get answers from Rixos Almaty staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a room with a mountain view.”
 of 5 bubbles markhQ8869HQ, 16 Feb 2017 | Read review
“the best in Almaty”
 of 5 bubbles 885muratk, 17 Jan 2017 | Read review
“Try the rooms overlooking the neighboring park”
 of 5 bubbles , 8 Jan 2017 | Read review
“large and comfortable rooms”
 of 5 bubbles ProfessorKaunas, 27 Nov 2016 | Read review
“All Rooms have views of the city due to the design of the city. Standard king room has a jacuzzi tub and shower.”
 of 5 bubbles jburr0ughs, 11 Nov 2016 | Read review
5 of 5