We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Rixos Almaty

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$293*
US$152*
Great Deal
US$163*
US$293*
US$152*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Rixos Almaty
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

628 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Rixos Almaty
See the most recent reviews
Showing 396: English reviews
North Vancouver, Canada
Reviewed 18 November 2016

Stunning hotel. Comfortable rooms. Spectacular spa. Very good beauty salon. Breakfast good. Restaurant food limited. Concierge service excellent. Front desk a bit slow in check in and check out but that's due to the bureaucracy required by the government. Hotel car service comfortable, safe and reasonably price (although as anywhere much more expensive than local taxis). Always have good airport...

 Report
Helpful?
Thank sallys59
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Sally, Thank you for your recent feedback and for bringing to our attention problems with email communication. Please, rest assured that all corrective measures have been taken after. For any assistance,you can forward your request to almaty@rixos.com and we will attend to you immediately. We are extremely pleased that you liked our accomodations, SPA, transportation service as well as...

Reviewed 17 November 2016 via mobile

I have been going there for years for business and the hotel offers everything you may require for a business trip. It has an amazing spa, great breakfast and extremely helpful and caring staff. Always a pleasure to stay there. It is also pretty central as opposed to Ritz for example which helps with early morning meetings around town.

 Report
Helpful?
Thank Mariya G
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Mariya, Thank you very much for taking your time in sharing your wonderful experience following your continued stay with us. We are delighted to read your fine comments about our facilities, location and service, as our staff takes great pride in delivering superior service. Rixos Almaty is located, as you mentioned, nicely with good ambiance just in the heart...

Reviewed 15 November 2016 via mobile

I was in almaty for 3 days and stayed at the Rixos. Everything was spot on. Great service, nice spacious and comfortable rooms. Breakfast is really good with friendly staff. Breathtaking views from the elevators and that's in the building. Not the cheapest, but definitely worth every penny!

 Report
Helpful?
Thank Kaz E
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Kaz E, Thank you for your great review! We are delighted to be your hotel of choice here in Almaty! We greatly appreciate your kind words about our hotel. Rixos Almaty is aimed to make your staying with us comfortable and enjoyable as much as possible, especially when you are away from your home. We look forward to welcoming...

Reviewed 13 November 2016

I stayed in Rixos Almaty, during my business trip. The hotel is really amazing with quite good Aminities. The service and staff are excellent. The Lobby Bar, food lover would enjoy the restaurant I enjoyed my stay in Rixos.

 Report
Helpful?
Thank Gadigayya H
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Gadigayya , First of all, on behalf of the Team of Rixos Almaty I would like to thank you very much indeed for your choice of our hotel as an accommodation for Almaty trip. Most importantly we appreciate you spending a time to left a positive feedback here at Tripadvisor. Clean, comfortable accommodation, delicious food and exceptional level of...

Astana, Kazakhstan
Reviewed 11 November 2016

I was on a business trip and had the chance to stay at the Rixos in Almaty. This is an incredible hotel! Beautiful rooms, wonderful service and excellent value for the services rendered. Car service from the hotel, excellent gourmet breakfast buffet and very good dining and shopping options within the hotel. Located in a good section of the city...

 Report
Helpful?
Thank jburr0ughs
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear jburr0ughs, Thank you very much indeed for your five star review on Tripadvisor. We are extremely pleased that you liked your stay with us as well as all services received in our hotel. Your comments are our inspiration to work harder everyday to satisfy all our guests. Looking forward to seeing you soon at Rixos Almaty, Best Regards, Makhmut...

Reviewed 7 November 2016

I happened to be staying at the Rixos Hotel Almaty for a business assignment during my birthday. I was pleasantly surprised when without me or anyone notifying them of my birthday, I received a very nice cake complete with personalized wishes when I returned to my room in the evening. It's little wonderful gestures like this that makes Rixos Hotel...

 Report
Helpful?
Thank John W
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear John, I am delighted to read of what a fantastic experience you had and I thank you for your compliments toward my team. They are motivated by providing excellent service and they shall be as happy as I am to read your review. Feedback from our guests is so incredibly important to us and yours is so very much...

Moscow, Russia
Reviewed 7 November 2016

the standrad rooms are quite small, but clean and nice. the staff is helpful and friendly. and smiling. The swimming pool is big and nice and there were no people, that was good. During breakfast the refreshing and regilling sometimes took up to 30-35 minutes. The knives were not sharp enough to cut even the sausage. Few times the cleaning...

 Report
Helpful?
Thank 20,140,905
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Guest, First of all, on behalf of the Team of Rixos Almaty we would like to thank you very much indeed for your choice of our hotel as an accommodation for your lodging in Almaty. We are extremely pleased to know that you enjoyed you stay with us overall. As for your comments regarding the service in restaurant, please...

Astana, Kazakhstan
Reviewed 5 November 2016

I stayed in a Deluxe Garden View Room - a great choice, as I woke up every day looking at a beautiful park and the mountains. Then I would go downstairs for a fantastic breakfast. The staff are what make the Rixos Almaty special though - they are open, friendly, genuine, efficient and eager to help - from check-in to...

 Report
Helpful?
Thank Grichanka
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Grichanka, Thank you for recommending our hotel with your kind review. It is a pleasure to read that from the beginning to the end everything was delivered to your full satisfaction. It is something our staff takes great pride in, so we value your feedback very much. I am looking forward to welcoming back soon. Sincerely yours, Makhmut Zharimbetov...

Istanbul, Turkey
Reviewed 5 November 2016

It's hard to fault this hotel. Apart from the bed being a bit firm for me, everything else about this place is wonderful. Staff are amazing, ambience and decor is very pleasing. Fitness centre is acceptable and the food is very good. Breakfast is really good too with a large offering.

 Report
Helpful?
Thank Frank_1978S
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Frank_1978S, First of all, we would like to thank you very much indeed for your warm and positive comments about our hotel facilities and most importantly for selecting our hotel as your accommodations of choice when you visited Almaty. We are pleased to know that you have enjoyed your stay with us and moreover, we are happy to hear...

Bromma, Sweden
Reviewed 2 November 2016 via mobile

My friends that often visit KZ and Almaty say Rixos is the best 5 star hotel in Almaty. I wouldn't really know, because I've only been there once... But honestly, I'm not sure I'll check out the other ones... :-) The breakfast buffet is great. There's even a Asian stand with sushi etc. And there's a really stand with fruits......

 Report
Helpful?
Thank Gunnar H
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Gunnar H, First of all, on behalf of the Team of Rixos Almaty I would like to thank you very much indeed for your choice of our hotel as an accommodation for Almaty trip. It is my immense pleasure to read your 5 star feedback! I am delighted to know that hotel's luxurious surrounding and our restaurant made your...

344 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (278)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (64)
Viewed
Room/Suite (49)
Viewed
Bathroom (18)
Viewed
Dining (18)
Viewed
View from Room (8)
Viewed
Other (120)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (66)
Viewed
Hotel & Grounds (9)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (10)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (21)
Viewed
Other (20)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Almaty hotels
3.4 km away
The Ritz-Carlton, Almaty
1.6 km away
InterContinental Almaty Hotel
1.8 km away
Holiday Inn Almaty
Holiday Inn Almaty
#8 of 72 in Almaty
420 reviews
Show Prices
Show Prices
Show Prices
1.3 km away
Worldhotel Saltanat Almaty
1.2 km away
Kazzhol
Kazzhol
#6 of 72 in Almaty
303 reviews
6.2 km away
Royal Tulip Almaty
Royal Tulip Almaty
#9 of 72 in Almaty
142 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at Wine Bar that has great selections of wines. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain. ... more   less 

Additional Information about Rixos Almaty

Address: Seyfullina 506, Almaty 050012, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: $231 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos Almaty 5*
Number of rooms: 237
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Hotwire, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Rixos Almaty reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Rixos Almaty Hotel Almaty
Hotel Style:
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Rixos Almaty staff and other travellers.
5 questions
Ask a question
Almaty, Kazakhstan
U.S. Virgin Islands
over a year ago

See all questions (5)

Questions? Get answers from Rixos Almaty staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the room from the park side not a front side.”
Abundantzia, 1 May 2017 | Read review
“a "park view" room cost me 10% extra and faced a park (although there was still some traffic noise from that side).”
R1138, 13 Apr 2017 | Read review
“Choose numbers on the upper floors on the east side to get a better view.”
Erik_Almaty, 2 Apr 2017 | Read review
“Select a room with a mountain view.”
markhQ8869HQ, 16 Feb 2017 | Read review
“the best in Almaty”
885muratk, 17 Jan 2017 | Read review
5 of 5
Expedia.com
US$152* /night
View Deal
Hotels.comUS$163
TripAdvisorUS$152
AMOMAUS$293
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates