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Rixos Almaty

Travellers' Choice award winner
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1 room 2 adults 0 children
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Rixos Almaty
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614 Reviews from our TripAdvisor Community

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Showing 386: English reviews
Reviewed 6 August 2016

Stayed in the hotel during a business trip. Enjoyed the hotel very much, very luxurious, rooms are very spacious and clean, great bed. The staff were very helpful and they all spoke good English. Food in the hotel restaurants was also great, especially the high quality breakfast. I would highly recommend this hotel.

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Helpful?
Thank MuafaqT
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Muafaq T, Thank you very much for sharing your experience with us. It is such a pleasure knowing that you had an overall lovely and memorable stay. And, I wish you many more equally positive experiences with us. Our special delights from our Executive Chef will be waiting for you upon your next visit, hopefully in the near future....

Bucharest, Romania
Reviewed 5 August 2016 via mobile

Rixos Almaty Hotel is the best hotel in Almaty. I highly recommend everyone to stay there. Very nice hotel, good reception, nice TV, delicious food. In city, good view. Definitely recommended for everybody, price is reasonable for this comfort.

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Thank Erd24
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Erd24, Thank you very much for your review! I am delighted to read your praising words about your recent stay with us. It is great that you impressed by the quality of food, the polite and friendly service. I shared your positive feedback with our team and they were all pleased that their job is well-received by you. I...

Istanbul, Turkey
Reviewed 31 July 2016

A pleasure to stay in this hotel in Almaty for business purposes. Check in experience very smooth with very professional staff. Breakfast on offer is very good. The atmosphere of the hotel is really calm with the massive atrium style lobby and restaurants. The rooms are fine, toiletries provided are well above average. Highly recommend this hotel for visitors to...

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Helpful?
Thank Frank_1978S
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Frank_1978S, Thank you for choosing Rixos Almaty on your recent stay and taking the time to share your experience here at Tripadvisor. We are delighted to know that you had enjoyable stay with us. We do aim to create the right sense upon arrival for all our guests, to set the scene for enjoyable and memorable experience with us....

Reviewed 31 July 2016

I started coming to Almaty in early 2000's, staying in older Soviet-style hotels. The Rixos is about as far away from that as you can get. This hotel would be right at home anywhere in Europe or the States. Centrally-located with wonderful architectural style, very good service and nice amenities, the Rixos is one of my favorite hotels in Almaty....

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Thank KZRTYLER
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Valued Guest, Thank you for your recent stay and taking time to share your lovely experience with us here. The pleasure is ours to have made your stay a comfortable and enjoyable one. We value your comments and look forward to welcoming you again at Rixos Almaty! Sincerely yours, Makhmut Zharimbetov General Manager

Melbourne, Australia
Reviewed 29 July 2016 via mobile

I have stayed at this hotel a few times for work in Kazakhstan. You do get your bang for your buck for what they charge you for a 5 star room. The pool downstairs is a beautiful oasis when you're poolside sipping a mint tea, the lobby is fantastic and the room's bathroom is on point. Recommend the Almaty Rixos...

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Thank Cozy_and_a_Kudu
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Valued Guest, Let me thank you for the continued choice of our hotel for your Almaty trips and for the time you took to write down your thoughts about Rixos Almaty. We take every feedback very seriously as this is the best way to improve our services. With greatest pleasure I have read your remarks about your recent stay...

Basingstoke, United Kingdom
Reviewed 27 July 2016

I was fortunate to be able to visit the Rixos Hotel - centrally located in Almaty. I was there for a short while and had a couple of drinks in the Lobby Bar. It is a delightful place to meet up. You will have to go through an airport style security frame before you enter the hotel. This is a...

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Thank Mazmannan
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Mazmannan, First of all, let me thank you for having chosen Rixos Almaty for your Almaty trip and for having taken the time to share this detailed review. I am glad to learn that you enjoyed our Lobby Bar atmosphere, the location and the art pieces of our hotel. It is a wonderful and much appreciated compliment for the...

Homburg
Reviewed 26 July 2016 via mobile

The hotel is very well managed. All aspects are handled with attention. The stuff are very friendly. Breakfast is just great. WiFi reception in room is very good and stable. I have only good words to say. Please keep up the good work. I would like to mention especially Nazeem from customer relations who is always around and available for...

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Thank Eyal H
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Eyal H, Thank you for taking the time to share your kind impressions following your recent stay with us. We are glad to read that you particularly liked our breakfast. Your generous comments regarding our team members and the quality of the service provided are very much appreciated. It will be a pleasure your words of praise with our...

Vancouver, Canada
Reviewed 24 July 2016

Great hotel and worth every penny if you wish to treat yourself. Rooms are luxurious, clean and quiet. Breakfast is excellent and the lounge is nice for a mid day tea. Spa was very nice and the front desk helpful. Free computers for use in business center were a nice treat also. Hotel is in city center, not near major...

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Thank Leslie B
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Leslie B, Thank you so much for your extraordinary kind feedback! Reviews like yours make me proud and show that we are doing the right thing to create memorable experiences. It is a pleasure to share your lovely feedback with our team and we look forward to your future stays. Sincerely yours, Makhmut Zharimbetov General Manager

Reviewed 24 July 2016

Good service, friendly staff, very good amenities, 25 meter pool for lap swimming Very nice modern rooms with high end bathroom, separate rainshowers, and large TV channel choice (TV5 Monde available for the french speaking customers like me)

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2Thank Philippe S
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Philippe S, Thank you for recommending our hotel with your kind review. It is a pleasure to read that from the beginning to the end everything was delivered to your full satisfaction. It is something our staff takes great pride in, so we value your feedback very much. I am looking forward to welcoming back soon. Sincerely yours, Makhmut...

New York City, New York
Reviewed 21 July 2016

This is a very fine hotel at a convenient location, with many restaurants nearby. The hotel is well maintained - very large bright lobby with plenty of seating - rooms are well done - breakfast is excellent with variety and quality.

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1Thank Scorpioif
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Scorpioif, We appreciate you taking a time to write a review about us here at Tripadvisor. And, it is indeed our immense pleasure to read your short yet constructive feedback on hotel services and facilities. Thank you for your fice compliments of our breakfast and the Lobby. We truly proud that it contributed to your pleasant and comfortable stay....

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at Wine Bar that has great selections of wines. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain. ... more   less 

Additional Information about Rixos Almaty

Address: Seyfullina 506, Almaty 050012, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: $233 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos Almaty 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Rixos Almaty Hotel Almaty
Hotel Style:
#1 Business Hotel in Almaty
#2 Spa Hotel in Almaty
#2 Luxury Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from Rixos Almaty staff and other travellers.
5 questions
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Almaty, Kazakhstan
U.S. Virgin Islands
over a year ago

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Questions? Get answers from Rixos Almaty staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a "park view" room cost me 10% extra and faced a park (although there was still some traffic noise from that side).”
R1138, 13 Apr 2017 | Read review
“Choose numbers on the upper floors on the east side to get a better view.”
Erik_Almaty, 2 Apr 2017 | Read review
“Select a room with a mountain view.”
markhQ8869HQ, 16 Feb 2017 | Read review
“the best in Almaty”
885muratk, 17 Jan 2017 | Read review
“Try the rooms overlooking the neighboring park”
, 8 Jan 2017 | Read review
5 of 5