We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Rixos Almaty

Save
Traveller (358)
Room & Suite (104)
Dining (34)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent67%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“business trip”(43 reviews)
“excellent hotel”(27 reviews)
“rain shower”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (721)
There are newer reviews for Rixos Almaty
See the most recent reviews
Filter reviews
457 results
Traveller rating
280
135
26
9
7
Traveller type
Time of year
LanguageEnglish
More languages
280
135
26
9
7
Show reviews that mention
All reviewsbusiness tripexcellent hotelrain showerlobby barguest relationsbreakfast buffetturkish bathsteam roomgreat spawithin walking distancecentral locationfitness centerenjoyed my staynon smoking roomvisiting almatycomfortable roomscity
FilterEnglish
Updating list...
71 - 75 of 457 reviews
Reviewed April 28, 2017

It was a nice place to relax after a long day moving in an around Almaty. no noise, good food and prompt service. The rooms are clean and spacious. However you need to face the city traffic while travelling around.More

Thank globtravel2017
Response from MakhmutZ, General Manager at Rixos AlmatyResponded April 29, 2017

Dear globtravel2017, Thank you very much for taking your time in sharing your wonderful experience during your recent stay with us. Your positive feedback gives us the motivation to make the services better. In behalf of the management, thank you very much for choosing Rixos...More

Reviewed April 15, 2017 via mobile

Spent 3 nights in this nice hotel, arrived very early in the morning and they arranged it so well that I could get my room immediately. Big room with jaccuzi, marvellous breakfast with both Asian and local kasakhstan food together with several options of eggs...More

Thank janmlOslo
Response from MakhmutZ, General Manager at Rixos AlmatyResponded April 16, 2017

Dear janmlOslo, We were pleased to read your warm comments about Rixos Almaty, and we appreciate that you have taken the time to write a review about our hotel. We are truly thankful for your positive comments about our service and team members, who take...More

Reviewed April 13, 2017

the hotel is quite centrally located and the rooms are arranged around a huge atrium (the hotel feels like 80% atrium, 20% rooms!). There was a nice spa area in the lower level with steam room, sauna and showers. I had to close the bathroom...More

Thank R1138
Reviewed April 12, 2017 via mobile

The staff and the surroundings make a great hotel. Nice spa, gym and fitness suite. Great rooms. The smoking lounge is rather poorly ventilated but the lobby food is tasty and the breakfast room has everything. Highly recommended.More

Thank Duncan E
Response from MakhmutZ, General Manager at Rixos AlmatyResponded April 16, 2017

Dear DunxEnright, We would like to thank you for your recent visit to Rixos Almaty and it was truly a pleasure to serve you. We are really happy to know that you liked the accommodations, hotel facilities, spa center, breakfast and especially service. We will...More

Reviewed April 6, 2017 via mobile

We came for 5 o'clock tea in a lobby bar. We were waiting 10 mins and had to look for a waiter, then she didn't know if tea is included in a "teatime", first of all... then we waited 20-25 minutes for a tea, we...More

2  Thank Karina D
Response from MakhmutZ, General Manager at Rixos AlmatyResponded April 11, 2017

Dear Karina D, Thank you for spending your time to give us a straight and detailed feedback. It is our aim to offer our guests an entirely satisfactory service at the Rixos Almaty hotel. We truly apologize for the unacceptable service that you had with...More

View more reviews
Most Booked Properties in Almaty
See allSee all
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$181 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$181 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (358)
Room & Suite (104)
Dining (34)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Parikshit77
August 25, 2017|
AnswerShow all 3 answers
Response from Rob K | Reviewed this property |
No idea.....ask them!
0
Votes
Parikshit77
August 25, 2017|
AnswerShow all 2 answers
Response from Jask56 | Reviewed this property |
Normally an LOI accompanies an application for a work visa, as they are a hotel and you just wish to be a guest you should contact a travel agency to solve this issue not an hotel as Egix2013 already advised, why would you... More
0
Votes
444guest
December 15, 2016|
Answer
Response from AssylToibayeva | Property representative |
Dear Valued Guest, Warmest greetings from Rixos Almaty ! Thank you very much for interest shown to our hotel. We provide an extra bed for our guests upon request with pleasure. At Rixos Hotels, Expect Nothing Less... More
0
Votes
Room Tips
"Take a room that has a view of the park"
Read review
"The park views and mountains are beautiful"
Read review
"Park view is the the best. Should try swimming pool and spa, helps to relax. Cheaper to order taxi using..."
Read review
"Rooms connecting with suit rooms can be smaller"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing