We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Relax

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
Professional photos
Relax
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

15 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 4: English reviews
London, United Kingdom
Reviewed 30 September 2014

I booked this hotel for 3 nights in August but after the 2nd night there was no way I would stay another night there. When I arrived at the hotel the receptionists didn't smile not even said a 'hi' they didn't even bother to look at me even though I was waiting there for like 10 minutes! I was trying...

 Report
Helpful?
Thank Miki M
Reviewed 15 May 2014 via mobile

I think it's overpriced for the services they offer. Non of the appliances work. They don't clean rooms when you stay here. I was shocked that electrician just showed up and unlocked my door to fix tv. I was so mad with not having wireless working, not being able to set up my meetings so I just said no, I...

 Report
Helpful?
Thank Oksana H
Cardiff, United Kingdom
Reviewed 23 April 2014

Stayed in this hotel in mid April. PROS: receptionists are alright though a bit slow sometimes (not sure if they speak English - didnt try) lift works private bathroom balcony in the room TV in the room kettle, tea cups, glasses, some cutlery, plates wardrobe fridge WI-FI close to city centre, green bazar Things to be aware of: 1) THE...

 Report
Helpful?
1Thank Senyorita2030
Almaty, Kazakhstan
Reviewed 12 April 2014

I stayed here for three nights while in Almaty. It covered the basics, but a few irritations: - it said wifi throughout, but I could only get it in one corner of the fifth floor - my room wasn't touched or cleaned in the three nights I was there - the fridge had the last resident's half each food left...

 Report
Helpful?
1Thank Peter C

69 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (8)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (61)
Viewed
Dining (5)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (1)
Viewed
Other (50)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Almaty hotels
1.3 km away
Tahar
Tahar
#22 of 69 in Almaty
13 reviews
4.8 km away
Renion
Renion
#48 of 69 in Almaty
25 reviews
0.4 km away
Turkestan
Turkestan
#38 of 69 in Almaty
38 reviews
Show Prices
Show Prices
Show Prices
6.4 km away
Business Hotel Almaty
Business Hotel Almaty
#36 of 69 in Almaty
7 reviews
9.0 km away
Kazakhfilm Hotel
Kazakhfilm Hotel
#57 of 69 in Almaty
11 reviews
6.4 km away
Almaty-Sapar
Almaty-Sapar
#33 of 69 in Almaty
31 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
The hotel "Relax" is a modern 6 storey building with a glass facade. Our hotel is opened and runs from 15 January 2013. Prosperous location of the hotel allows you to reach for the 25 min to the airport and 10 min before WIA station Almaty - 2. We are near ( 5 minutes walk ) with one of the largest markets Almaty, in a quiet area of the city.For your comfort The Hotel offers 39 single and double rooms, different categories, the selection: economy, comfort, standard, deluxe, deluxe hotel. In the deluxe rooms have a balcony.In delux rooms have a balcony.A high level of service and a home atmosphere, gives you the opportunity to restore and to get a good espresso.It is very close to us: Bus Station "EKR", Metro Station, Shopping Center "Mereya", Mall GreenFооd",28 Panfilov Park , Gorky Park, a zoo, theater, the Mosque and other interesting attractions. In the hotel "Relax" there are always special offers and promotions, which provide substantial discounts on accommodation, that convenient for the quests of Almaty city , as well as for the official journeys.New hotel.Comfortable locationQuite district of the cityAvailable pricesCosy ,comfort and fresh conditionsProfessional serviceFee WI FiRooms with a balcony Saved Security and quite liftCafé, Russian SaunaAirline and railway tickets without leaving the rooms.Flexible system of discounts on long-term residence up to 50% ... more   less 

Additional Information about Relax

Address: Nusupbekova St., 26/1 | corner of Mametova St., Almaty 050010, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: $33 - $35 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Relax 3*
Number of rooms: 39
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Relax reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Relax staff and other travellers.
1 question
Ask a question
Questions? Get answers from Relax staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wifi only works on the 5th floor”
 of 5 bubbles U1292OUpeterc, 12 Apr 2014 | Read review
1 of 1
Enter dates for best prices
Check In Check Out
Price Your Stay