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InterContinental Almaty Hotel

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InterContinental Almaty Hotel
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441 Reviews from our TripAdvisor Community

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Showing 304: English reviews
Emirate of Dubai, United Arab Emirates
Reviewed 4 days ago NEW

i have been in almaty last month and we stayed at the hotel ,it is old hotel but good one ,food is not bad ,is acceptable ,staff is not really the most friendly i met ,but some of them was really very nice ,at the business center ,the lady was super helpful.

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Helpful?
Thank Hesham H
USA
Reviewed 1 week ago

My stay at this property was not very long at all, just overnight on my way to Dushanbe. However, I wished I had more time to really take in and take advantage of this beautiful property. The staff was professional, courteous, and accommodating. My room was very nice, comfortable, and quiet. And the breakfast buffet is truly amazing with some...

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Helpful?
Thank XbishopX
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel on Tripadvisor. I sincerely appreciate your feedback. I am so happy to see that you enjoyed your stay in our Hotel. We are delighted to note that you liked our breakfast and courteous staff. Your comments will be definitely shared with our...

Mountain Lakes, New Jersey
Reviewed 3 weeks ago via mobile

The hotel is conveniently located. The rooms need renovation as the carpeting is faded and you can see dirty spots. The bathtub is an accident waiting to happen as the doors do not open completely and there are obstacles to pass through before getting in. You can tell that the customer service is trying to be polite but comes up...

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Helpful?
Thank Angtripad
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, Thank you for taking the time to write feedback of your stay at InterContinental Almaty Hotel. We appreciate your comments about the hotel’s location. Your feedback will not go unnoticed and will be shared with the management team. We sincerely hope that we will have the pleasure of welcoming you back in the near future so that we...

Frankfurt, Germany
Reviewed 4 weeks ago

The standard business hotel in Kasachstan's business centre. Perfect by standard, staff super friendly, all accommodations quiet and flawless. Very good beds and covers, conveniently located at the city centre. If you don't have to watch a budget this is the place to be in Almaty.

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Thank Sailortom_D
Astana, Kazakhstan
Reviewed 28 November 2016

It was snowing heavily the night i stayed - Almaty looked beautiful. The hotel was as expected of a big brand named hotel. Room was big - bathroom was clean - with robe/slippers/toiletries. In room menu was extensive - i ordered some fries since my other dinner plans went haywire - very generous portions. Breakfast was the usual buffet style,...

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Helpful?
Thank UKtoAST15
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your comment on Tripadvisor. We are very pleased to know you have enjoyed your stay with us. We all look forward to welcoming you back again. Sincerely yours, Hakan Demirceken General Director

Reviewed 16 November 2016 via mobile

Hotel isnot close to airport but the rooms are clean and smoking rooms are also clean.Breakfast is large,you can find different cuisines.Bosphour restaurant has delicious menus.Dry cleaning is nice.Spa is good but only pool is not so big.Service is so good and cheerful people working.

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Helpful?
Thank Onur A
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. We hope you will be back soon and give us the opportunity to provide you with the great service again. Sincerely...

Lahore
Reviewed 12 November 2016 via mobile

InterContinental is located reasonably close to interesting parts of the city, with restaurants and cafes nearby. The rooms facing the mountains on a high floor have the best view. The service is outstanding and the staff all speak English and the breakfast spread is one of the best. Highly recommended for families and for business

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Helpful?
Thank SherAfgan
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. I was very happy to read such a delightful feedback which is very much appreciated. Also I would like to thank you for rating our service as outstanding and recommending us. Looking forward to welcome you back again. Sincerely yours, Hakan...

Huddinge, Sweden
Reviewed 10 November 2016

This is the best service I have gotten in Kazakhstan! Staff are all very good in English which is not the case in most hotels in Almaty. Food from room service was very good! And rooms are clean with a good bed!

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Helpful?
Thank Kristjaneinarsson
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience after your recent stay with us at InterContinental Almaty Hotel. I am delighted to learn that we were able to leave a positive impression by providing a good service, good food and clean rooms. We all look forward to having another opportunity to welcome you back again in...

Reviewed 8 November 2016

Comfortable beds and clean room. Nice lobby with piano playing going on as you indulge in a decent glass of wine or beer from the menu. Delightful, more formal restaurant on the upper levels of hotel with beautiful views of the city. The chicken was excellent. Breakfast was wonderful. Quite a nice selection and omelette bar.A chocolate cafe spelled temptation...

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Helpful?
Thank Kristen B
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your delightful review and for recommending us. We are so happy to see you touched on all the points we pride ourselves on. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely yours, Hakan Demirceken General Director

Iserlohn, Germany
Reviewed 6 November 2016

had a nice one-night-stay, large Hotel, everything really nice, rooms, staff, restaurants, breakfast. Unfortunatly I wasn't able to check wellness/sauna etc, but definetly next time! I will come back, for sure.

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Helpful?
Thank Martinair
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel and recommending us. We are very happy to note that you enjoyed our rooms, staff, restaurants and breakfast. We hope you will be back soon and give us the opportunity to provide you the great service again. Sincerely yours, Hakan Demirceken General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Each of our 277 well-stocked deluxe rooms and spacious suites provides a breathtaking range of guest services and plenty of space to relax. Stylish, contemporary decor complements deluxe amenities, including luxurious bedding with feather comforters and cotton-rich linens. In your room: tilt-open windows, individual climate control, electronic "Do-not-Disturb / Maid" call system, LCD TV, pay-TV, mini-bar, tea & coffee facilities, in-room safe with a recharging plug, umbrella, iron and board. Telephones with voicemail allow direct dialing both internationally and locally. Each of our rooms has a large desk and high-speed Internet access, so you're able to be productive away from the office. Spacious suites are ideal for guests who need a bit more room to spread out, each with a separate sit-down beauty vanity counter and a separate living room with comfortable sofa and LCD TV. Guests staying in Club rooms benefit from access to the Club Lounge. Marble bathrooms are supplied with weight scales, hairdryer, magnifying cosmetic mirror, bathrobes, slippers and deluxe bath amenities. A separate shower cabin is a feature in every suite. All guests staying in the hotel have a complimentary access to The Ankara Spa. GUEST ROOMS - 203 Deluxe rooms - 49 Club InterContinental rooms - 13 Junior suites - 9 Exclusive suites - 2 Presidential suites - 1 Wheel chair accessible room ... more   less 

Additional Information about InterContinental Almaty Hotel

Address: Zheltoksan St., 181, Almaty 050000, Kazakhstan
Region: Kazakhstan > Almaty
Price Range: $222 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Almaty Hotel 5*
Number of rooms: 277
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Almaty
#3 Business Hotel in Almaty
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Almaty Hotel staff and other travellers.
4 questions
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U.S. Virgin Islands
2 months ago

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Questions? Get answers from InterContinental Almaty Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for view of the mountains”
 of 5 bubbles UKtoAST15, 28 Nov 2016 | Read review
“Upper floors are the best. Quieter.”
 of 5 bubbles 563kristenb, 8 Nov 2016 | Read review
“Suite rooms are nice.”
 of 5 bubbles acb178, 27 Oct 2016 | Read review
“ask for a view toking over the mountains”
 of 5 bubbles rodc185, 27 Oct 2016 | Read review
“Good Price ... Great Food ... Amazing Snowy Mountains VIEW”
 of 5 bubbles mkhoshman, 17 Oct 2016 | Read review
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