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Can’t offer a positive opinion. Smell of mould emanates from the bathroom, rattle of HVAC outside.
This is not an international hotel.
No restaurant. No gym. No area to sit and relax (apart from stinking room).
We were a family travelling with 2 young kids in Kazakhstan. We arrived at the hotel late at night at about 9 pm. Check in was swift and the suite room was perfect. It was spacious and we could even fit in an extra bed...More
Response from Inkar U, Менеджер по обслуживанию клиентов at Grand Sapphire HotelResponded 6 November 2017
Dear Guest, We appreciate your positive feedback about our property. We are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With best regards, Grand Sapphire team.
We stayed in the duplex room which was a great experience. Extremely nice view, two floors, amazing shower and they put fruits and chocolats in our room. We felt like treated as a movie star. Breakfast was accross the street but that was okay.
Through a series of misfortunate events, I arrived in Almaty without a reservation. Luckily they had a deluxe room available. The hotel appeared to have been recently remodeled. The bedding was comfortable and absolutely wonderful after a long flight. I would recommend this hotel when...More
Clean and Comfortable place - good sized room, bed and shower.
One issue - no place to put suitcase so can have open - when travelling and moving every couple of days I prefer to have suitcase open in room to live out of it....More
US$61 - US$121 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#11 Spa Hotel in Almaty
#23 Luxury Hotel in Almaty
Non-Smoking Rooms ,
Number of rooms
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