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Grand Hotel Tien-Shan

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Traveller (79)
Room & Suite (31)
Dining (9)
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Overview
  • Excellent36%
  • Very good44%
  • Average15%
  • Poor2%
  • Terrible3%
Travellers talk about
“free spa”(4 reviews)
“room facing”(2 reviews)
AMENITIES
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (171)
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All reviewsfree sparoom facingvery comfortable roomroom rateprofessional servicetv channelsother hotelsspa centerpanfilov parkcable carcentral locationnice hotelswimming poolcomfortable staylobbyinternetbusiness
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21 - 25 of 98 reviews
Reviewed April 25, 2017 via mobile

Hotel is actually well located for both business and tourism. Just walking distance from Panfilov Park. Staff (Vladimir) was very helpful and very willing to help me around in anything I needed. Rooms are comfortable and breakfast was pretty good. Stayed already twice in this...More

Thank Rafa S
Response from Yevgeniy K, Director of Front Office at Grand Hotel Tien-ShanResponded June 13, 2017

Dear Rafa S, Thank you very much for taking time in sharing your pleasant experience with us. We are happy to hear that our hotel is your regular choice and we will do our best to constantly deliver an excelent service. I will share your...More

Reviewed March 1, 2017 via mobile

You probably do not go to Almaty that often to stay in an average hotel? The location is ok, it's close to central locations, the pricing is good. Breakfast is also good, even personnel is more busy is most cases with theirs own talking and...More

3  Thank George S
Reviewed January 28, 2017 via mobile

Stayed here last week for 6 nights. Positives are a great location in central Almaty, fantastic free spa center with great pool, sauna and steam. Breakfast was ok and nobody tells you eggs are available. The big negative is the very small room size and...More

Thank Benjamin K
Reviewed October 13, 2016

Grand Tien Shan has a good location but the plase is run down - stained carpets in the corridor and a smelly room make no good environment for a visit. The worst: The prize is completely out of range: 47'500 Tenge per night for a...More

Thank Marcel W
Reviewed October 8, 2016

Almost like a boutique hotel, the lobby, rooms and the spa are cosy with a character. My superior room was small but very well kept with clean and spacious bathroom. Reception and restaurant staff seldome smile but the hosekeeping staff were fantastic. Perhaps, the management...More

Thank Amathai
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Details
Price range
US$83 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Almaty
#7 Spa Hotel in Almaty
#9 Luxury Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$83 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Almaty
#7 Spa Hotel in Almaty
#9 Luxury Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (79)
Room & Suite (31)
Dining (9)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Marty K
May 15, 2017|
AnswerShow all 2 answers
Response from GroupManagement | Property representative |
Thanks, George ! Marty,have a good trip ! Regards from Almaty to both of you !
0
Votes
Shannon J
April 3, 2015|
Answer
Response from Phillipa S S | Reviewed this property |
As always, children have to be accompanied by an adult. The hotel does not take responsibility for any mishaps that may happen there.
0
Votes
Room Tips
"The second floor is non-smoking."
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"Check out the Bali Spa - its the Best in Town"
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"Ask for a room *not* facing the front."
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"As hotel is quite big, choose a room closer to the lift to save on walking."
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