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04/06/2017 05/06/2017
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    Grand Hotel Tien-Shan

    Bogenbay Batyra St., 115, Almaty, Kazakhstan
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$192
          US$90
          Great Deal
          US$93
          Traveller (60)
          Room & Suite (19)
          Dining (6)
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          Overview
          • Excellent31%
          • Very good42%
          • Average20%
          • Poor3%
          • Terrible2%
          Travellers talk about
          Free Wifi
          Breakfast included
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          Babysitting
          4.0 Star Hotel
          All hotel details
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          Worldhotel Saltanat Almaty
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          Holiday Inn Almaty
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          Rooms
          Jun 4Jun 5
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          1 room, 2 adults, 0 children
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          Standard Room
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          Write a Review
          Reviews (135)
          Traveller rating
          Traveller type
          Time of year
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          21 - 25 of 135 reviews

          A TripAdvisor Member
          14
          Reviewed 12 August 2015 via mobile

          My husband and I stayed in this hotel during our summer holiday. The location was perfect. There are plenty of cafes and restaurants near by. The room was reasonably large. The bed was very comfortable. The staff was very friendly and helpful. Although there was...More

          4  Thank A TripAdvisor Member
          Response from George K, Director of Front Office at Grand Hotel Tien-Shan

          Dear Mrs. Burlingham, Thank you very much for the highest mark and the great review about Grand Hotel Tien Shan. I am glad to hear that location of our hotel was perfect, SPA was nice and room with bed were very comfortable for you. It...More

          Reviewed 11 August 2015

          The hotel lives up to its reputation and proudly display their Trip Advisor award for 2015 at their reception desk. Service and staff were good and the breakfast staff were particularly helpful and spoke good English. However, their were a few hidden concerns that I...More

          2  Thank Jeff S
          Response from George K, Director of Front Office at Grand Hotel Tien-Shan

          Dear Guest, First of all I would like to thank you for your time to leaving your review about our hotel. Special thanks for your detailed review which is very helpful for us because we always strive to provide the best service and such notes...More

          Reviewed 10 August 2015

          Stayed during a business trip to Almaty. Staff were friendly and hotel well appointed. Lack of English TV was a little disappointing but not something that would stop me staying again. Plenty of great restaurants within walking distance. Well worth checking out if visiting Almaty.More

          2  Thank BigST99
          Response from George K, Director of Front Office at Grand Hotel Tien-Shan

          Dear Guest, Thank you very much for leaving your review about our hotel. I am glad to hear that in general you have liked our hotel and we were delighted to serve you. Your comment about English TV channel have been taken in note and...More

          Reviewed 29 July 2015

          While western chains quoted us astronomical prices, the Grand Tien Shan was the only hotel to offer us a reasonable deal. We didn't know what to expect but read reviews and had hope. It exceeded all expectations. What struck us first was the beauty of...More

          1  Thank Jaiwana
          Response from George K, Director of Front Office at Grand Hotel Tien-Shan

          Dear Guest, First of all I would like to thank you for choosing the Grand Hotel Tien Shan for your trip and it was pleasure to serve you. Special thanks for your great and warm review about our hotel and staff we appreciate it. I...More

          Reviewed 30 June 2015 via mobile

          We stayed one week in this hotel. It has a great team working there. From check in to room service, nothing was too much trouble. The majority of the staff speak good English, which is a help. Breakfast runs from six am till eleven, and...More

          Thank Horse91dancer
          Response from George K, Director of Front Office at Grand Hotel Tien-Shan

          Dear Guest, Thank you for choosing Grand Hotel Tien Shan for your weekly stay. It was pleasure to serve you and make your stay enjoyable. It is nice to hear that you have noted our teamwork and staff could help you with requests you needed....More

          Worldhotel Saltanat Almaty
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          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Conference Facilities
          • Banquet Room
          • Self-Serve Laundry
          • Babysitting
          • Room amenities
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Hot Tub
          Details
          • Price range
          • US$85 - US$134 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 Business Hotel in Almaty
          • #7 Spa Hotel in Almaty
          • #11 Luxury Hotel in Almaty
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 78
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Priceline, Hotwire, Booking.com, Cheap Tickets, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your Grand Hotel Tien-Shan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Kazakhstan >
          • Almaty
          Add Photo Photos
          Traveller (60)
          Room & Suite (19)
          Dining (6)
          Pool & Beach (2)
          Hotel & Grounds (57)
          Bathroom (8)
          Business Centre & Event Rooms (1)
          Nearby
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Marty K
          Halo, we have reserved for a room already. But we would like to request for a pickup service at the airport. I tried to call but can't get through. Do you have hotel email address?
          15 May 2017|
          Answer Show all 2 answers
          Response from GroupManagement | Property representative |
          Thanks, George ! Marty,have a good trip ! Regards from Almaty to both of you !
          0
          Votes
          fasrfred
          What is the massage options and prices in the Spa. Is advanced reservations required?
          26 December 2016|
          What is your answer?
          Posting guidelines
          Submit
          Shannon J
          Are children allowed in the pool? Or is there an age requirement?
          3 April 2015|
          Answer
          Response from Phillipa S S | Reviewed this property |
          As always, children have to be accompanied by an adult. The hotel does not take responsibility for any mishaps that may happen there.
          0
          Votes
          Room Tips
          "With a view of the park across"
          Read review
          "Road noise in second floor rooms was noticeable."
          Read review
          "If you want quiet room, ask for courtyard facing"
          Read review
          "Ask for park facing room"
          Read review
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