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Al Jahra Copthorne Hotel & Resort

Hotels.comUS$137*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$212*
US$137*
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US$157*
US$212*
US$137*
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Al Jahra Copthorne Hotel & Resort
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114 Reviews from our TripAdvisor Community

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Showing 92: English reviews
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Egypt
Reviewed 5 days ago NEWvia mobile

A short time ago I was sitting with friends at the restaurant and the food was very delicious especially the reception of the restaurant supervisor Mohammed and his receptionAnd the smile was always present during the submission of requests or talk to him I hope to visit the hotel again and thank you again Mohammed

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Helpful?
Thank Omnia1111
Al Jahra Coptho... H, Hotel Manager at Al Jahra Copthorne Hotel & Resort, responded to this review

Dear Ms. Omnia, It is great to hear that you have enjoyed your stay with us! Thank you for taking time to review our hotel, we hope you will come back and visit us soon! Sincerely, Alaa Selim Hotel Manager

Reviewed 6 days ago NEWvia mobile

The staff in the restaurant called mohammed deals rudely with the guests specially the doctors . He laughed when a doctor asked the waiter to mix coffee​ with tea embarrassing him and another time he said to me about the new cardiologist dr mohammed that he is just a deal . He does not consider the doctors as guests and...

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Helpful?
3Thank Ahmed G
Al Jahra Coptho... H, Hotel Manager at Al Jahra Copthorne Hotel & Resort, responded to this review

Dear Dr. Ahmed, Let me start by thanking you for choosing Al Jahra Copthorne Hotel & Resort. We do apologize for the unprofessional treatment you encountered from our staff during your stay with us. Rest assured that this will be addressed to the concerned Head of Department and will take the necessary corrective measures in order to evade forthcoming incidence....

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 1 week ago NEWvia mobile

It was very nice to stay in copthorne hotel al jahra Kuwait. Receptionist in the night shift Mr Ahmed is very supportive and helpful, appreciated for gentle behaviour of all hotel staff. Enjoyed new year eve with Arabic shisha......*******💥💨💭🗯😎😄

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Helpful?
1Thank A TripAdvisor Member
Al Jahra Coptho... H, Hotel Manager at Al Jahra Copthorne Hotel & Resort, responded to this review

Dear Valued Guest, Thank you so much for taking time to write about your experience at Al Jahra Copthorne Hotel and Resort. Your review let us know that we are doing something right and our customers appreciate it. Thanks again for your kind words. if we can be of help in the future we consider it a pleasure to serve...

Reviewed 1 week ago NEWvia mobile

Excellent reception, house keeping, breakfast, everyone is nice and friendly. The weather is very hot but the swimming pool water is cool and refreshing. We will definitely visit again, hopefully we'll have special offers during RAMADHAN.

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Helpful?
1Thank Hassan A
Al Jahra Coptho... H, Hotel Manager at Al Jahra Copthorne Hotel & Resort, responded to this review

Dear Mr. Hassan, We would like to take this opportunity to thank you for choosing Al Jahra Copthorne Hotel & Resort, we were pleased to read your positive comments about your recent stay. On behalf of the hotel management and staff thank you for your positive comments, which has been communicated to our employees. We are always happy to host...

Reviewed 1 week ago NEWvia mobile

Thanks for all Al Jahra Copthorne staff, really we enjoyed our stay their with a very good service, nice and fresh food, good facilities. Thanks again for all of you. I wish to visit you again, so soon.

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Helpful?
1Thank Ryan N
Al Jahra Coptho... H, Hotel Manager at Al Jahra Copthorne Hotel & Resort, responded to this review

Dear Mr. Ryan, Dear Mr. Lars, Thank you for taking time to log your comments about your recent stay with Al Jahra Copthorne Hotel and Resort. We really appreciate your positive comments and nice words. It was an indeed pleasure having you staying with us and we all do look forward to welcoming you back again in the near future....

Kuwait City, Kuwait
Reviewed 1 week ago via mobile

My weekend has been ruined with this hotel. I don't know from where to start, slow Service or from the entertainment which it's very bad or from the restaurant staff and I quote "if you on hurry find another person to help you I won't do any thing to help you" and when I took it up to his manager...

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Helpful?
Thank Mohammed_AL_Khamees
Al Jahra Coptho... H, Hotel Manager at Al Jahra Copthorne Hotel & Resort, responded to this review

Dear Mr. Mohammed, Thank you for your review and please allow me to express my deepest apologies for the inconveniences that you have experienced. Your concerns have been shared with all our team and rest assured that necessary action has been taken to rectify them as our guest satisfaction is very important to us. We look forward in welcoming you...

Jahra
Reviewed 2 weeks ago via mobile

Special thanks for reception team Mr Salam and Mr sherif always treated us very professional and we always feel that we are at home restaurant is very good rooms and pools are cleaned and excellent all staff really helpful fahad and awad amr thanks again for all management

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Helpful?
Thank Solly H
Al Jahra Coptho... H, Hotel Manager at Al Jahra Copthorne Hotel & Resort, responded to this review

Dear Mr. Solly, Thank you so much for kind’s words and the time you took to share them with us. It is a great pleasure to see your positive comments about us. We do hope that you were pleased with all of the services provided. Once again thank you and we look forward to the opportunity to be of service...

Reviewed 2 weeks ago via mobile

Indeed I was enjoyed with my stay in this reputed hotel , it was amazing stay , friendly staff reception team were so helpful particularly Mr. Sherif who helped me a lot and was allocated in luxurious room overlooking pool view ' FB team were also helpful and food was tasty . Worthy to mention that Mr. Mahmoud Hussein Director...

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Helpful?
Thank Alaa E
Al Jahra Coptho... H, Hotel Manager at Al Jahra Copthorne Hotel & Resort, responded to this review

Dear Mr. Alaa E. Thank you for taking time to log your comments about your recent stay with Al Jahra Copthorne Hotel and Resort. We really appreciate your positive comments and nice words. It was an indeed pleasure having you staying with us and we all do look forward to welcoming you back again in the near future. Sincerely yours,...

Reviewed 3 weeks ago via mobile

I really enjoyed my staying at ur hotel during my stay..all the team are very very helpful , smiling , starting from the securtiy ...reception...transpotor supervisor ...restaurant waiters ..all members r very welcoming and warming....looking forward to come again.

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Helpful?
Thank Radwa E
Al Jahra Coptho... H, Hotel Manager at Al Jahra Copthorne Hotel & Resort, responded to this review

Dear Dr. Radwa, Thank you so much for the time extended to write your review about your stay at Al Jahra Copthorne Hotel & Resort. It is a great pleasure to see your positive comments about us. We do hope that you were pleased with all of the services provided. Once again thank you and we look forward to welcoming...

Hawalli, Kuwait
Reviewed 4 weeks ago

They have these rental resorts and they are AMAZING, they also have 2 pools, 1 for adults and 1 for kids.Food price is a little too expensive but other than that, the experience was AMAZING.The rooms are spotless, they even have a stay area for the maids but the space is minimized.

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Helpful?
Thank rania343
Al Jahra Coptho... H, Hotel Manager at Al Jahra Copthorne Hotel & Resort, responded to this review

Dear Mrs. Rania, Thank you so much for the time extended to write your review about your stay at Al Jahra Copthorne Hotel & Resort. It is a great pleasure to see your positive comments about us. We well noted your comments. With regards to the food price is a little too expensive, our prices are set deliberately to maintain...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Al Jahra Copthorne Hotel & Resort is the only hotel chain located in the north of Kuwait with the airport only a 25-minute journey away and a 20-minute drive from Kuwait City Centre. The Hotel is part of the “Slayil Al Jahra Tourist Resort” having a shopping mall, theme park and numerous restaurants nearby.With 201 rooms and 60 chalets, the Al Jahra Copthorne Hotel & Resort guarantees to provide guests attentive and personalised service. The combination of sheer modishness with the latest equipment such as high-speed SDSL line (LAN access) or wireless Internet will be certain to meet all your requirements. ... more   less 

Additional Information about Al Jahra Copthorne Hotel & Resort

Address: PO Box 3113 | PO Box 3113, Jahra 01033, Kuwait
Region: Kuwait > Jahra
Price Range: $182 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Al Jahra Copthorne Hotel & Resort 4*
Number of rooms: 261
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Al Jahra Copthorne Hotel & Resort staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Al Jahra Copthorne Hotel & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very recommendable are the chalets and the corner suite !”
robo58de, 30 Jan 2017 | Read review
“Don't worry about asking for a view. Its in the middle of the desert so sand all round”
795grahamd, 28 Sep 2016 | Read review
“best hotel in Kuwait”
shouman5555, 6 Sep 2016 | Read review
“Clean, quiet and well appointed”
overwatchm, 1 Sep 2016 | Read review
“Swimming pool view”
kamleh2008, 15 Jun 2016 | Read review
5 of 5
Hotels.com
US$137* /night
View Deal
Official SiteUS$157
TripAdvisorUS$137
HotelQuicklyUS$212
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Prices are for 1 room, 2 adults
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