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Grand Hills, a Luxury Collection Hotel & Spa

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Grand Hills, a Luxury Collection Hotel & Spa
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74 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hills, a Luxury Collection Hotel & Spa
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Showing 70: English reviews
Reviewed 16 August 2016 via mobile

My husband and I booked a room online for our wedding anniversary, the reservation desk took the initiative of upgrading our room to a bridal package that seems was available that day ... A reservation officer accompanied us up to the room which was beautifully decorated as if we were honeymooners ! The room is spacious with lots of storage...

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Helpful?
Thank Rana L
Giusres, General Manager at Grand Hills, a Luxury Collection Hotel & Spa, responded to this review

Dear Guest, I would like to thank you very much for your sincere feedback, I am delighted to know that you have enjoyed your stay at the Grand Hills, a Luxury Collection Hotel & Spa Broumana. We are looking forward to welcoming you back in the near future. Giuseppe Ressa General Manager Grand Hills, A Luxury Collection Hotel & Spa...

DXB
Reviewed 15 August 2016 via mobile

The hotel is amazingly suited on the best part of Bremanah in Lebanon, however we were disappointed with the apartments, decided to take suite and room to fit our family size, this summer the tourism sector is hit badly in Lebanon thus everything is over priced, hotel has less employees to cater to its current occupancy. Kids can only enjoy...

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Thank Miesaa
Giusres, General Manager at Grand Hills, a Luxury Collection Hotel & Spa, responded to this review

Dear Guest, I would like to thank you very much for your sincere feedback. I am glad to know that you have enjoyed your stay with us, I have taken note of your comments of the kids facility and the disappointment on the apartment stay. We are looking forward to welcoming you back in the near future. Best Regards Giuseppe...

Reviewed 10 August 2016 via mobile

Grand Hills still has a touch of magic with it's amazing views, it's epic multiple halls and interesting antique furniture... My wife and i consider ourself a regular in this hotel. I don't even remember how many times i visited it. I'm impressed with the renovated rooms and corridors. This visit had a little incident though...our designated reserved room was...

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Helpful?
Thank ceders5
Giusres, General Manager at Grand Hills, a Luxury Collection Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your positive review, we are delighted to know that you have enjoyed your stay with us. I will personally pass your compliments to our staff, especially Sandy, for their commitment to excellence. I have taken note of your comments concerning the food and will make sure to pass it on to our executive...

Beirut, Lebanon
Reviewed 6 August 2016

Pretty empty at the height of the Lebanese summer which says a lot. Great location and views - the poolside is superb. Food very average, service is reasonable and prices on the higher side for what you get. Could definitely do much better !

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Thank BruceLee2016
Giusres, General Manager at Grand Hills, a Luxury Collection Hotel & Spa, responded to this review

Dear Guest, I would like to thank you very much for your sincere feedback. The Grand Hills is set on a 35,000 square meters of land boosting more than 1,200 pieces of antiques and the World Guinness largest Suite in the world with 4,131 square meters. While the hotel enjoys a large number of visitors during the summer, it may...

Reviewed 6 August 2016 via mobile

I would like to thank grand hills team members who made our wedding dinner a memorable moment. We had our dinner at Afrah ballroom everything was well organised tables, setup, buffet.... the food and service quality was above expectations the hospitality and family atmosphere was so obvious between the team members. After our dinner we stated for a night. The...

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Thank Toufic H
Giusres, General Manager at Grand Hills, a Luxury Collection Hotel & Spa, responded to this review

Dear Guest, I would like to thank you very much for your positive feedback and for choosing the Grand Hills as venue for your Wedding. We are proud to have hosted you and your guests and we hope to welcoming you back in the near future. Sincerely Giuseppe Ressa General Manager Grand Hills, A Luxury Collection Hotel & Spa Broumana

Cairo, Egypt
Reviewed 4 August 2016 via mobile

Amazing hotel with extremely weak service the occupancy like 25% and every thing is bad so the breakfast ugly and every day its the same, if you ask them to send you the breakfast at the room so they must to charge you, you must to get out of the pool before 7 pm , I went to the Spa...

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Thank shiha1986
Giusres, General Manager at Grand Hills, a Luxury Collection Hotel & Spa, responded to this review

Dear Guest, First of all I would like to thank you very much for the sincere feedback. I am truly sorry to hear that you did not enjoy your stay with us. You can rest assured I will personally discuss the quality of breakfast offered with the chef and F&B team in order to improve the services. I am shocked...

Beirut, Lebanon
Reviewed 30 July 2016 via mobile

As a 5 stars hotel, the least you can offer your clients is a parking facility instead of an arrogant valet parking who ruined our evening and would not even accept paid parking. Maybe you should re - consider the rating!!!! Although it is mentioned that a parking lot is available ....

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2Thank Fooodalicious-JR
Giusres, General Manager at Grand Hills, a Luxury Collection Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your sincere feedback and I am really sorry you have found our valet parking facilities not to be to your expectations. I would appreciate if you could provide me with the opportunity to contact you personally in order to discuss in detail the event and better understand your disappointment. Looking forward to hearing...

Emirate of Dubai, United Arab Emirates
Reviewed 27 July 2016 via mobile

We went in June and selected the hotel for its location in the mountain. It turned out to be amazing with the most beautiful view of the surrounding mountains. There are testaurants and caffees nearby and it is 20 min from the center of Beirut. The staff were very friendly. We got upgraded to a suite with a bedroom and...

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Thank Mariam A
Giusres, General Manager at Grand Hills, a Luxury Collection Hotel & Spa, responded to this review

Dear Guest, I would like to thank you very much for your positive review. I am glad to hear that you have enjoyed your stay with us and the service has been up to your expectations. We are looking forward to welcoming you back in the near future. Sincerely Giuseppe Ressa General Manager Grand Hills, A Luxury Collection Hotel &...

Dubai, United Arab Emirates
Reviewed 24 July 2016

Really beautiful hotel, 5* amenities. But on a weekend you will not be able to enjoy it, if you are looking for some quiet time in the mountains. Overcrowded and wedding functions going on. Hotel staff upgraded us to a suite, which we highly appreciated, because we ended up spending most of our time indoors. They might have felt pity...

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Thank Selene_Pan
Giusres, General Manager at Grand Hills, a Luxury Collection Hotel & Spa, responded to this review

Dear Guest, I would like to thank you very much for your honest feedback. I am sorry to hear that you were unable to enjoy the peace and tranquility of Broumana during your week end. During the summer, especially on week end, Broumana enjoys a great number of visitor and wedding celebrations, please accept my sincere apologies if the volume...

Istanbul, Turkey
Reviewed 20 July 2016 via mobile

Best Location Amazing view Impressive mountain view Time stops in the mountains Very nice and confortable rooms Very nice bathrooms with mountain view Amazing balcony view Endless reflection of the balconies in such a way that you feel like climbing to the sky thru clouds Beautiful swimmping pool in the top of the mountains Reception staff little bit slow and...

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Thank EsenGiritTumer
Giusres, General Manager at Grand Hills, a Luxury Collection Hotel & Spa, responded to this review

Dear Guest, I am delighted to know that you have enjoyed your stay with us. Thank you very much for your positive feedback and we are looking forward to welcome you back in the near future. Sincerely Giuseppe Ressa General Manager Grand Hills, A Luxury Collection Hotel & Spa Broumana

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
One of the most fascinating resorts in the region, Grand Hills, a Luxury Collection Hotel & Spa is also the home of an eclectic ensemble of over 1,200 pieces of art, sculptures, antiques and hand-crafted furniture that convey the compelling vision of the world's most prolific diamond collector. Nestled in Lebanon's popular mountain village of Broumana, the hotel offers an alluring sanctuary a cool 750 meters above sea level, and a convenient drive from the coast, ski slopes, buzzing downtown Beirut and Rafic Hariri International Airport. Spread out over 35,000 square meters, Grand Hills offers a picturesque pinewood pedestrian village setting with exquisite gardens and stunning views of both the mountains and gold coast of Beirut. The hotel's lobby and public spaces proudly reveal a mosaic of antiques and sculptures, each offering a glimpse of their fascinating history and the mastermind curator that acquired them. Grand Hills features 118 rooms and suites, including 62 Deluxe Rooms, 12 Grand Deluxe and 44 Luxury Suites. Each room is unique, with decor and hand-crafted furniture inspired by the exquisite antiques they contain from all over the world. In addition to the modern amenities and comforts expected by today's global explorers, all rooms and suites afford breathtaking views of the mountains, the sea, the gardens or the swimming pool. In addition, the village also incorporates 52 apartments offering views of the Sunrise and the Sunset. ... more   less 

Additional Information about Grand Hills, a Luxury Collection Hotel & Spa

Address: Charkieh Main Road, Broummana 1204, Lebanon
Region: Lebanon > Mount Lebanon Governorate > Broummana
Price Range: $245 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hills, a Luxury Collection Hotel & Spa 5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Grand Hills Hotel Broummana
Grand Hills Hotel And Spa
Grand Hills, a Luxury Collection Hotel & Spa Lebanon/Broummana
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Questions & Answers

Questions? Get answers from Grand Hills, a Luxury Collection Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a balcony and a view”
  • View from our Balcony ( Sea and mountain view room)
 of 5 bubbles HR8283, 19 Sep 2016 | Read review
“All of them are good.”
 of 5 bubbles 239Adam101, 11 Jul 2016 | Read review
“Best view you can get, very romantic and quiet”
 of 5 bubbles 70cherinec, 24 Aug 2015 | Read review
“high floor nice view of the city”
  • from my room
 of 5 bubbles g4slavy, 17 Aug 2015 | Read review
“you have to visit Grand Hills Hotel...”
 of 5 bubbles johnnyz803, 6 Sep 2013 | Read review
5 of 5