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InterContinental Mzaar Mountain Resort & Spa

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InterContinental Mzaar Mountain Resort & Spa
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199 Reviews from our TripAdvisor Community

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Showing 195: English reviews
Level Contributor
4 reviews
3 hotel reviews
Reviewed yesterday NEW via mobile

Spent 1 night there, room not big enough given the price. It was heated, but too hot. Had to open the balcony door half the night to get an acceptable temperature. No toothbrushes in the bathroom, which is the least one would expect, especially given that many people decide to stay there on a whim after a day skiing. And... More 

Helpful?
Thank Pierre D
Beirut, Beyrouth, Lebanon
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Its kind of expensive for the size of the room you receive. The room was not very clean, we had to call room service to send someone for a second clean up. The view is amazing. The buffet breakfast was good, dinner not so good. The waiters couldn't wait for us to just finish and leave. Maybe because it's their... More 

Helpful?
Thank LSM-14
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear LSM-14, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Level Contributor
67 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

Went there for a family reunion. Although I'm sure they probably felt like we were taking over seeing as there were so many of us, the hotel staff were truly marvelous and cooperative! The front desk staff especially Rita were truly helpful and accommodating. The banqueting staff led Charbel & Johny went out of their way to make our stay... More 

Helpful?
Thank Maryam F
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Maryam F, Thank you so much for your review of our hotel. I am pleased to hear you and the entire family enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are indeed renovating the rooms and have completed half of the hotel inventory so far, the main building will be... More 

Level Contributor
122 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 22 October 2016 via mobile

Nice hotel in a nice area. Faraya is the jewel in Lebanon, not far from Beirut, in fact you may see the lights of Beirut. Winter here is cold but also memorable for the family and romantic for couples.

Helpful?
Thank Ghooma
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Ghooma, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joost Komen General Manager More 

Beirut, Lebanon
Level Contributor
6 reviews
3 hotel reviews
Reviewed 21 September 2016 via mobile

It was fun had a problem with the checking we had to wait for an hour and half to check in, taking into consideration that at the reservation of the room I mad a point and insisted on the room will be ready when we arrive coz I have the kids with me and they want to go to the... More 

Helpful?
Thank nkerbage
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, especially the check-in experience noting that our check in time is at 15:00 and that checking in earlier depends on the availability. We will share your feedback with our staff and make sure to evaluate and implement changes if deemed necessary. We... More 

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Beirut
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 September 2016

We stayed for a night, and enjoyed our stay. The bed is very comfy. They have good room service. The room has all the needed toilet amenities. Location is great. However the furniture is a bit old (but they're renovating the hotel) and there was a strong smell of food (at breakfast time) in our room (we were on the... More 

Helpful?
Thank Rhea N
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Rhea N, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. We are currently under a full rooms renovation program as well as there will be a dome installed to seperate the restaurant floor from the rooms floors to avoid smell... More 

Beirut, Lebanon
Level Contributor
7 reviews
3 hotel reviews
Reviewed 14 September 2016

rooms are not clean, service barely good , waiters not friendly at all during breakfast. the lobby use to be nicer & classier. gym very bad.1 teadmill works the other doesnt couldnt do my morning exercise . no security during night time

Helpful?
Thank Rola1961
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Rola1961, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 13 September 2016 via mobile

It was a verry good place ,outdoor and indoor everything was soo nice, but they shouldn't mention that there is a free wifi, because the connection is zero, and it is not nice to take 40 dollars parking for 2 nights standing , but everything else was excellent, thank you

Helpful?
Thank Rolandmaghariki
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Rolandmaghariki, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. We have taken note of your comments regarding the wifi speed and valet parking charges and value your feedback. We hope you will visit us again. Sincerely, Joost Komen General Manager More 

Beirut, Lebanon
Level Contributor
6 reviews
Reviewed 9 September 2016 via mobile

We went there on a weekend. The rooms were the cleanest and most comfortable I've ever seen and been to. The breakfast was more than delicious and had an amazingly wide variety of everything anyone could imagine of. At night it is possible to go visit and dine in nearby places. Overall it was a perfect getaway for the weekend

Helpful?
Thank RudyAM
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear RudyAM, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joost Komen General Manager More 

Amsterdam, The Netherlands
Level Contributor
70 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 29 August 2016

The hotel has a bit of a monopoly on the winter tourism thing, and I guess they've become a bit complacent. I was here for a wedding and ended up trying 3 different rooms for various reasons (not the hotel's fault), and they all had small issues which dented my experience. From gaping holes with cables sticking out in 1... More 

Helpful?
Thank Chaffar
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Chaffar, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into as the hotel is currently undergoing a full rooms renovation. We value your comments and welcome the... More 

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Near InterContinental Mzaar Mountain Resort & Spa

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled amid the peaks of Mount Lebanon, InterContinental Mountain Resort & Spa, Mzaar is a family-friendly getaway offering year-round recreation. Skiing, snowmobiling, climbing, hiking, biking, rafting and ATV ing join a long list of sightseeing musts such as the Fagra ruins, the Jeita Grotto, the Phoenician temple and the famed Casino du Liban. ... more   less 

Additional Information about InterContinental Mzaar Mountain Resort & Spa

Address: Ouyoun El Simane, Kfardebian, Lebanon
Region: Lebanon > Mount Lebanon Governorate > Kfardebian
Price Range: $245 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Mzaar Mountain Resort & Spa 5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Intercontinental Mzaar Mountain Hotel Kfardebian
Intercontinental Mzaar Mountain Resort And Spa
InterContinental Mzaar Mountain Resort & Spa Lebanon/Kfardebian
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Mzaar Mountain Resort & Spa staff and other travellers.
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Questions? Get answers from InterContinental Mzaar Mountain Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors - our premium room had a balcony”
 of 5 bubbles RANBeirut, 20 Sep 2016 | Read review
“rooms at lower level have no sun at all”
 of 5 bubbles Rola1961, 14 Sep 2016 | Read review
“Higher floors are better”
  • from our room
  • view from up
 of 5 bubbles 282ghassann, 18 Mar 2016 | Read review
“Choose the main building”
 of 5 bubbles 876imadm, 10 Mar 2016 | Read review
“Avoid rooms on first floor as its directly above the lobby and can be noisy”
 of 5 bubbles shafshaf2016, 8 Mar 2016 | Read review
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