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InterContinental Mzaar Mountain Resort & Spa

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InterContinental Mzaar Mountain Resort & Spa
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198 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Mzaar Mountain Resort & Spa
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Showing 194: English reviews
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 March 2015 via mobile

One of the best hotels in the region for ski activities. Located at the best spot to access ski slops. Food's variety and exquisite taste are like no other. But it could be very crowded during high season. One thing to mention though, rooms are sometimes not well sound protected from rooms next door...you may end up obliged to hear... More 

Helpful?
Thank Nisrine E
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Nisrine E, Thank you for taking the time to convey your comments regarding your recent experience with us. I was extremely pleased to learn that you enjoyed our location at the foot of the ski slopes as well as our quality of food during your recent stay with us. On the other hand I appreciated your comments about the... More 

Dubai, United Arab Emirates
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 February 2015

The Intercontinental chain is one that I am a loyal customer of, due to the professionalism of its staff, the facilities and the overall experience. The only thing that related the property at Mzaar with the Intercontinental Hotel brand is the name above the reception. At the Intercontinental Mzaar there is no care shown for the property and even less... More 

Helpful?
1 Thank Ladybird0407
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Ladybird0407, I really appreciate you taking the time to share your feedback regarding your recent stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. I am truly sorry our hotel did not live up to your expectations and do regret but do fully... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 February 2015

Not a 5 star but 5 star prices. Waited until 5pm to be allocated our rooms. Rooms are old and in dire need of renovation. We were allocated two rooms above the kitchens so until midnight we had the noise of moving tables/chairs and the same during the following day. On asking to move rooms, we were given different stories... More 

Helpful?
Thank Helen B
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Helen B, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am sorry our hotel did not live up to your expectations and regret you were not satisfied with the... More 

Level Contributor
133 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 6 February 2015

The hotel itself is a bit ageing I agree, however, it only adds to the magic of its chalet-like design. On top of that, the staff is really great, smiling, well trained and ready to help (especially Sami and our cleaning lady at the 6th floor) The location is also great with access to one of the ski slopes and... More 

Helpful?
Thank Cew00
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Cew00, Thank you for taking the time to write a review about your recent experience in at the InterContinental Mzaar mountain resort and spa. I loved to read your response and greatly appreciate your kind words about our colleagues, the rooms and the location. Your review made it clear to see how much you enjoyed our hotel. Our guest’s... More 

Beirut, Lebanon
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 February 2015 via mobile

We satayed for one night in a suite studio, the hotel gave us an upgrade from our booked double premium room. The room was amazing and the staff were excellent. The lobby is very spacious and really nice. The breakfast buffet is very rich. A very neat and luxurious hotel with meticulous attention to details. The location is excellent especially... More 

Helpful?
Thank Ehab S
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Ehab S, Thank you for taking the time to convey your comments regarding your recent experience with us I was extremely pleased to learn that you enjoyed your recent stay with us and found in particular your room amazing, our colleagues excellent, the lobby spacious and our breakfast buffet rich. This is exactly the comments we like to receive... More 

Beirut, Lebanon
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 31 January 2015 via mobile

I have stayed twice in the hotel before, first time in winter. I stayed there when it was snowing, loved the scenery during snow. Nevertheless, the hotel needs renovation. The staff are great, helpful and always smiling. Atmosphere is relaxing great for a vacation. Beds are comfy; but not as comfy as other intercontinental I've been in. Food is good;... More 

Helpful?
Thank Khaled J
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Khaled J, Thank you for taking the time to convey your comments regarding your recent experience with us. I was very pleased to read that you had a great experience at the hotel specifically the service, kids activities and environment. I truly appreciate your valuable comments in regards to our bedding and the variety of restaurants in the hotel... More 

Beirut, Lebanon
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 January 2015 via mobile

I have been going to Faraya for the last 10 years and I am a loyal customer of this hotel. All has been great till this morning when I had to deal with GM. It seems that even if a foreigner, he became more Lebanese than any typical Lebanese. There is a hotel terrace in front of the slopes, where... More 

Helpful?
4 Thank roger-abed
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear roger-abed, Thank you for providing us with a very considerate review in regards to your experience in Le Refuge Terrace. I am sorry for the inconvenience the non availability of a table during the weekend might have caused. Your review will be used to reconsider improvements needed and while we understand that your restaurant experience was not 100% satisfactory,... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 January 2015 via mobile

Although there was no snow during our visit, we still had a fantastic time. We spent a lot of time in the bar/lounge area which was great, we enjoyed an endless amount of peanuts. The hotel concierge helped us arrange activities around the town which we enjoyed especially the quad biking up the mountains - such a fantastic experience. The... More 

Helpful?
Thank Chimmeytops
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Chimmeytops, Thank you for taking the time to convey your comments regarding your recent experience with us I was extremely pleased to learn that you enjoyed your recent stay with us despite the fact that there was no snow and found our facilities great in particular the hotel bar, the concierge services, rooms and gym. This is exactly the... More 

bikfaya
Level Contributor
143 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 16 January 2015 via mobile

This is the place where ALL skiers go the minute it snows in Lebanon. The hotel and all its services are excellent. Like being in Swiss Alps, you pay like in Swiss Alps too! However, the slopes can not handle the crowd, from traffic jams up & down the area, to the sky slopes, its all full of people! Not... More 

Helpful?
Thank eddierakoubian
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Eddie Rakoubian, Thank you so much for taking the time to write a review about your recent stay with us. I was glad to learn that you found the hotel and all its facilities excellent. On the other hand, I am truly sorry to hear that you feel that the ski slopes and the traffic gets overcrowded. Looking forward... More 

Mumbai
Level Contributor
114 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 9 January 2015

On 29 December 2014, I had lunch at their restaurant LE REFUGE. It was my first meal in Lebanon and it turned out to be one of the best meals I have had. We were a group of 14 and ordered largely Lebanese fare besides an assortment of continental dishes. Some of us delved into everything. Everything was outstanding. With... More 

Helpful?
Thank Anil K
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Anil K, Thank you for taking the time to write a review about your recent dining experience in Le Refuge Restaurant at the InterContinental Mzaar mountain resort and spa. I loved to read your response and greatly appreciate your kind words about Le Refuge, the food and the service and to see that your review made it clear to... More 

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Near InterContinental Mzaar Mountain Resort & Spa

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled amid the peaks of Mount Lebanon, InterContinental Mountain Resort & Spa, Mzaar is a family-friendly getaway offering year-round recreation. Skiing, snowmobiling, climbing, hiking, biking, rafting and ATV ing join a long list of sightseeing musts such as the Fagra ruins, the Jeita Grotto, the Phoenician temple and the famed Casino du Liban. ... more   less 

Additional Information about InterContinental Mzaar Mountain Resort & Spa

Address: Ouyoun El Simane, Kfardebian, Lebanon
Region: Lebanon > Mount Lebanon Governorate > Kfardebian
Price Range: $248 - $565 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Mzaar Mountain Resort & Spa 5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Intercontinental Mzaar Mountain Hotel Kfardebian
Intercontinental Mzaar Mountain Resort And Spa
InterContinental Mzaar Mountain Resort & Spa Lebanon/Kfardebian
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Mzaar Mountain Resort & Spa staff and other travellers.
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Questions? Get answers from InterContinental Mzaar Mountain Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors - our premium room had a balcony”
 of 5 bubbles RANBeirut, 20 Sep 2016 | Read review
“rooms at lower level have no sun at all”
 of 5 bubbles Rola1961, 14 Sep 2016 | Read review
“Higher floors are better”
  • from our room
  • view from up
 of 5 bubbles 282ghassann, 18 Mar 2016 | Read review
“Choose the main building”
 of 5 bubbles 876imadm, 10 Mar 2016 | Read review
“Avoid rooms on first floor as its directly above the lobby and can be noisy”
 of 5 bubbles shafshaf2016, 8 Mar 2016 | Read review
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