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Swan Garden Hotel

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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24 Reviews from our TripAdvisor Community

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Showing 24: English reviews
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Kuala Lumpur, Malaysia
Reviewed 10 April 2017

Outside view of Hotel very clean and well maintained. Very friendly staff but some are not good in English. Restaurant and lobby clean and neat. Room is very basic but serves it purpose, walls could need a fresh coat of paint as they are full of stains and shower head needs to be replaced. Overall the value is good for...

Thank dutchgabon
Penang Island, Malaysia
Reviewed 13 February 2017

I stay in this hotel throughout the 8 days of my job training trip in Johor. It's nice hotel and most of the customer are the worker working offshore in oil and gas industry. The hotel provides comprehensive morning breakfast for the customer, the food is okay for me. The hotel response to the problem in short time with good...

Thank Cloudex
Reviewed 24 December 2016

I booked a 4 bedroom but only get 3 bedroom instead with 2 queen and 2 single whereas we have 8 adult and 2 kids. So there is not enough bed to accomodate us. The hotel only compensate us with 20% discount because of this. But its ok with me because the location is great. But the worst terrible unexceptable...

2Thank Helmi A
Sandakan, Malaysia
Reviewed 22 November 2016 via mobile

I am not someone who likes to write negative reviews, but seriously this hotel need improvement Room - there was always no new toilet roll replaced. From other old reviews in below, I could see that management never take action into this. The toilet roll given was not in new, it was used. Therefore always need to ask for more...

Thank Maeii
Karachi, Pakistan
Reviewed 19 October 2016

The hotel was excellant to stay at Kaulalumpore. It is located at convenient location for both shopping and sight seeing with conveniently available local transportation. The room was very clean and comfortable. The breakfast served was good. All staff was friendly and helpfull. No complaints

1Thank tahirmoeen
Subang Jaya, Malaysia
Reviewed 21 February 2016

Was staying almost a week in a room without window as other options were fully booked. Everything is clean and tidy, comfortable sleep. However not advisable for guests with asthma for the room without window because it affected me. & also when I request additional toilet roll at front desk (not sure why they can't send it to the room),...

1Thank NCNG
London, United Kingdom
Reviewed 15 January 2016

The Executive, Evelyn Fernandez has offered an outstanding service during my stay at this hotel. Nothing was too much trouble for her. She puts her heart into it in doing a good job. Personally I think the hotel is very fortunate to have a staff member such as Evelyn. She also has provided an extra mile service when it was...

1Thank 15tiger2016
Jakarta, Indonesia
Reviewed 14 January 2016 via mobile

The hotel located in pasir gudang. The room not too small, the beds are good. Clean enough to rest. There are food stalls near the hotel and also place for karaoke. You can have breakfast also in this hotel. Not bad but not too delicious. Suit for you who came to johor bahru for business, but not to suitable for...

Thank sweetbd
Jakarta, Indonesia
Reviewed 9 December 2015

Located in the rural area of Johor, about 30km away form the city main attraction (JPO, Legoland). The service was above average, the breakfast was quite standard (Toast & Mee goreng), the room was quite nice, my bathroom was only have a shower (quite slippery)

Thank Noerrachman S
Colombo, Sri Lanka
Reviewed 20 September 2014 via mobile

I have stayed in this hotel several times, but this is the first time, I got a room in 3rd floor (room #3023). It is a new room with new facilities (fridge, iron and table, flat screen tv, etc, etc. Washroom is clean & nice. Compared to the rooms in 1&2 floors the rooms in 3rd floor (room #3017 onwards)...

2Thank Vimalan K

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11/06/2017 12/06/2017
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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Laundry Service
  • Concierge

Additional Information about Swan Garden Hotel

Address: 26 & 28 Jalan Suria | Bandar Seri Alam, Johor Bahru 81750, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $39 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Swan Garden Hotel 3*
Number of rooms: 100
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Questions & Answers

Here's what travellers have asked, with answers from Swan Garden Hotel staff and other travellers.
1 question
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25 days ago

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Questions? Get answers from Swan Garden Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in front of building are better. Back has quite some noise from next building”
dutchgabon, 10 Apr 2017 | Read review
“If you want to save your money, wash your clothes in the laundry outlet.”
  • This is twin share room, view from third floor still okay for me.
Cloudex, 13 Feb 2017 | Read review
“Good hotel to stay”
tahirmoeen, 19 Oct 2016 | Read review
“Standard room with shared bathroom including breakfast”
15tiger2016, 15 Jan 2016 | Read review
“Get a room with a window, preferably facing the open space for night market (ours was room 105 - it's ok)”
  • Neat and clean (except the carpet does not feel that clean)
  • Serviceable bathroom
Debbie_Koh, 23 Jun 2014 | Read review
5 of 5
US$42* /night
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Prices are for 1 room, 2 adults
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