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KSL Hotel & Resort

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Traveller (1474)
Room & Suite (748)
Dining (190)
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Overview
  • Excellent22%
  • Very good45%
  • Average25%
  • Poor4%
  • Terrible4%
Travellers talk about
“shopping mall”(417 reviews)
“swimming pool”(187 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Visit Hotel Website
Offers from KSL Hotel & Resort
Special Price: 10% off room rate
Hotel deals
Offers from KSL Hotel & Resort
Special Price: 10% off room rate
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Reviews (2,670)
There are newer reviews for KSL Hotel & Resort
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2,570 results
Traveller rating
568
1,112
666
119
105
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LanguageEnglish
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568
1,112
666
119
105
Show reviews that mention
All reviewsshopping malldinosaur theme parkswimming poolunder one roofmonday nightpasar malamtriple roomnight marketsame buildingsingle bedcity viewhigh floorshort getawayconvenient locationhotel lobbywater parkcounter staff
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11 - 15 of 2,570 reviews
Reviewed 1 week ago

Perfect location, right where the shopping mall is, with plenty of food option, massage and beauty parlor, the mall even has a cinema theatre too. Check in process is very smooth, we were given a room on the 21st floor. Nice city view, room looks...More

Thank Skattierin
Response from KSLHotelResort, Executive Office at KSL Hotel & ResortResponded 2 days ago

Dear Skattierin, Greetings from KSL Hotel & Resort, Johor Bahru! Thank you for sharing your review. We are so glad to hear that you had a pleasant stay with us & enjoyed the facilities and services offered. Look forward to the honor to serve you...More

Reviewed 1 week ago

We heard many good reviews about this hotel & decided to stay here for a short getaway. Upon arrival, I was shocked to see too many guests loitering around the hotel lobby. It was too noisy like the wet market! However the check-in service was...More

Thank Queeny_Qurratu
Response from KSLHotelResort, Executive Office at KSL Hotel & ResortResponded 2 days ago

Dear Queeny_Qurratu, Greetings from KSL Hotel & Resort, Johor Bahru! Thank you for sharing your feedback. As a hotel with high expectation in service excellence, we are sorry to hear on the shortfalls pertaining to the room conditions. We constantly look forward to our guests’...More

Reviewed 1 week ago via mobile

KSL Hotel has always been my preferred choice whenever my family and I come to JB for a short getaway. The experience so far has been good and I even got a room upgrade once. However, with good experience I would naturally expect the same...More

Thank choons77
Response from KSLHotelResort, Executive Office at KSL Hotel & ResortResponded 2 days ago

Dear choons77, Greetings from KSL Hotel & Resort, Johor Bahru! Thank you for sharing your feedback. As a hotel with high expectation in service excellence, we are sorry to hear on the shortfalls pertaining to the room service. We constantly look forward to our guests’...More

Reviewed 1 week ago

Overall very satisfied with the hotel for its service. I like how everything is under one roof. The best thing now is there is a massage spa just beside hotel tower 1 which is open till 2am and for hotel guest we get 10% off....More

Review collected in partnership with this hotel
Thank Fyzakhan1104
Response from KSLHotelResort, Executive Office at KSL Hotel & ResortResponded 2 days ago

Dear Fyzakhan1104, Greetings from KSL Hotel & Resort, Johor Bahru! Thank you for sharing your review. We are so glad to hear that you had a pleasant stay with us & enjoyed the facilities and services offered. Look forward to the honor to serve you...More

Reviewed 2 weeks ago

The pros are above the shopping mall. Hotel carpark is shared with mall only separated by the fence. There's a guard on duty. But, I still feel don't feel quit save. There's eerie part of the hotel which cant be described. Pool to full and...More

Thank Nur D
Response from KSLHotelResort, Executive Office at KSL Hotel & ResortResponded 2 days ago

Dear Nur D, Greetings from KSL Hotel & Resort, Johor Bahru! Thank you for sharing your feedback. As a hotel with high expectation in customer satisfaction, we constantly look forward to our guests’ feedback and comments in order to continually improve our service standards. Look...More

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About
Amenities
Top amenities
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$60 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Johor Bahru
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$60 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Johor Bahru
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1474)
Room & Suite (748)
Dining (190)
Pool & Beach (145)
Amenities (104)
Family and Play Areas (12)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Mary Grace F
24 April 2018|
AnswerShow all 2 answers
Response from mastapizz | Reviewed this property |
Just call to make reservation.No credit card required during reservation.
0
Votes
kimewise
10 April 2018|
Answer
Response from Sathesh K | Reviewed this property |
Hi there, KSL Resort is in Johor Bahru, Malaysia, so you have to cross the Woodlands Checkpoint to get into Malaysia first, then you can get to KSL Resort. From my knowledge, I'll help you state how to get from Singapore... More
1
Vote
Sidd T
19 March 2018|
AnswerShow all 3 answers
Response from KSLHotelResort | Property representative |
Hi, Greetings from KSL! Room with bath tub is available, but it is subject to availability. Please stated your request upon booking is made & during check in. If it is available, we will definitely fulfill your... More
0
Votes
Room Tips
"High Floor Facing The City"
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"Clean and comfortable room"
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"Take a high floor Tower 2 facing Holiday Villa to observe famous eating stores whether they are opened..."
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"Ask for a room in Tower 2 , you'll have an unobstructed view of the whole city"
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