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Mutiara Johor Bahru

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Traveller (530)
Room & Suite (475)
Dining (95)
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Overview
  • Excellent17%
  • Very good50%
  • Average24%
  • Poor5%
  • Terrible4%
Travellers talk about
“holiday plaza”(101 reviews)
“polo lounge”(11 reviews)
“mr sam”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (718)
There are newer reviews for Mutiara Johor Bahru
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125
333
167
35
34
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All reviewsholiday plazapolo loungemr samnew wingshopping malldeluxe roomroom servicechinese restaurantother hotelsbreakfast spread was goodclub floorparking spacecoffee housebusiness hotelbig roompleasant staynasi lemak
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191 - 195 of 694 reviews
Reviewed September 4, 2016 via mobile

The hotel looks very old and run down on the outside but I like the room service. The front desk lady is kind of rude as she did not smile and she rolled her eyes at me when I told her to renew my card...More

2  Thank Msmagmay
Response from HPKhoo, General Manager at Mutiara Johor BahruResponded September 4, 2016

Dear Guest - Thank you for your review. Meanwhile, I sincerely apologize for any inconveniences caused; your comments have been shared with the departments concerned so that they may be addressed. For your information, one of the projects in the pipeline is a full renovation...More

Reviewed August 30, 2016

Rooms are spacious and clean, the breakfast buffet offers a wide choice of both Eastern and Western cuisine, there are several restaurants to choose, and the prices are in the mid range. All in all, a good choice for your stay in Johor Baru.

1  Thank Paco F
Response from HPKhoo, General Manager at Mutiara Johor BahruResponded August 31, 2016

Dear Guest Thank you for your review and for choosing our hotel. I'm happy that you have enjoyed your stay and I'm looking forward to having you again as a guest at Mutiara Johor Bahru. Kind regards.

Reviewed August 30, 2016

I was pleased to be greeted with smiling staffs. They were patient when assisting me to clear my doubts. The room was clean and spacious. The bed was large!! It was definitely a great night. I will definitely book again. this time for a longer...More

1  Thank Adah A
Response from HPKhoo, General Manager at Mutiara Johor BahruResponded August 31, 2016

Dear guest Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us and we hope to have the pleasure of serving you soon in the near future. Kind regards.

Reviewed August 30, 2016

Good location, with shopping malls a stone's throw away from the hotel. Staff are pleasant with the breakfast spread fair in quality. The rooms are a good size and clean. I was very kindly upgraded to the executive floor. Lounge was quiet and the staff...More

1  Thank Ujin L
Response from HPKhoo, General Manager at Mutiara Johor BahruResponded August 31, 2016

Dear guest It was a pleasure to have you as a guest at Mutiara Johor Bahru and we appreciate your positive comments. Meanwhile, we will continue to improve on our services to meet guest’s expectations. We hope to have the pleasure of serving you soon...More

Reviewed August 28, 2016

Good meeting place for businesses and for the leisure of good local foods around the hotel. Hotel staff are friendly especially the Club Floor Lounge staff who are very courteous and friendly. Quite a change from my last visit in 2015.More

1  Thank Toon8888
Response from HPKhoo, General Manager at Mutiara Johor BahruResponded August 31, 2016

Dear guest Thank you for giving us the opportunity to serve you. I am glad that the accommodation, food and service were to your liking, as complete satisfaction is our goal. We certainly look forward to your return trip to our hotel where we trust...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$45 - US$69 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Johor Bahru
#9 Luxury Hotel in Johor Bahru
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$45 - US$69 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Johor Bahru
#9 Luxury Hotel in Johor Bahru
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (530)
Room & Suite (475)
Dining (95)
Pool & Beach (53)
Amenities (48)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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lim24
December 28, 2017|
AnswerShow all 3 answers
Response from Tony H | Reviewed this property |
Sorry for the late reply. yes they have smoking rooms, i stayed in one
0
Votes
Emmy B
December 14, 2017|
AnswerShow all 2 answers
Response from rjayasak | Reviewed this property |
less than 10 minutes if no traffic ...suggestion to.use grab, it is cheaper than taxi
1
Vote
Lei Hui Z
November 15, 2017|
AnswerShow all 4 answers
Response from LeongYK | Reviewed this property |
Yes, but please confirm with the hotel.
0
Votes
Room Tips
"Just For Kids Package - Good For Family of 4"
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"high floor for great view"
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"higher floors less noise"
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"Very sad stay with horrible room"
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