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Mutiara Johor Bahru

Traveller (598)
Room & Suite (510)
Dining (101)
Overview
KB No. 779 Jalan Dato Sulaiman KB No. 779, Johor Bahru 80990 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Reviews (753)
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All reviews holiday plaza polo lounge mr sam new wing deluxe room shopping mall room service other hotels club floor parking space nasi lemak housekeeping staff non smoking room pleasant stay kids pool business trip water pressure
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191 - 195 of 726 reviews
Reviewed November 30, 2016

Hotel is located to a shopping mall building... Security is average. Checking in is a 'breeze'..... Able to provide shuttle transport to City Square Shopping Mall when requested to 1 day ahead.....Transport pickup is timely. Front office staff appears 'stoid' at times, when approached Main...More

Date of stay: November 2016
Thank Mikehen7
Response from HPKhoo, General Manager at Mutiara Johor BahruResponded December 5, 2016

Dear guest, Thank you for staying with us recently and we are grateful that valued guest like yourself have taken precious time to provide feedback. Meanwhile, your comments have been shared with the department concerned so that they may be addressed. We sincerely hope to...More

Reviewed November 30, 2016 via mobile

Room is very spacious, neat and cosy. A big spread of varieties for breakfast The front counter staff are friendly. The toilet is filled with all the needs from toothbrush to the finest detail like detergent. This is the first time where a hotel provide...More

Date of stay: November 2016
Thank Sebestian R
Response from HPKhoo, General Manager at Mutiara Johor BahruResponded November 30, 2016

Dear guest, We would like to thank you for sharing your stay-experience in our hotel with fellow travellers. It’s good to see that you have enjoyed your time with us and we hope to have the pleasure of serving you soon in the near future....More

Reviewed November 23, 2016

This is my 2nd stay at this hotel (from a previously good experience). This time however, was horrible! First of all, when we arrived at 2.30pm the room wasn't ready (as advertised ready by 2pm), we even indicated during booking that we will be there...More

Date of stay: November 2016
Thank Jeretangwk
Response from HPKhoo, General Manager at Mutiara Johor BahruResponded November 27, 2016

Dear guest - Thank you for staying with us recently and we are grateful that valued guest like yourself have taken precious time to provide feedback. We understand your frustration and sincerely apologize for any inconveniences we have caused you. We will put more focus...More

Reviewed November 18, 2016 via mobile

I checked in at Mutiara Hotel on 15-17 November 2016. Even though the exterior of the hotel looked outdated but the interior was amazingly beautiful. Check in process was smooth and it took less than 5 minutes. The room was spacious with 2 queen beds...More

Date of stay: November 2016
2  Thank AizzIrfan
Response from HPKhoo, General Manager at Mutiara Johor BahruResponded November 20, 2016

Dear guest, Thank you for staying with us. We understand your frustration and sincerely apologize for any inconvenience we have caused you. We had addressed this issue and your comments have been shared with the concerned departments for further action. Once again please accept our...More

Reviewed November 17, 2016 via mobile

Good location nearby Holiday Plaza n KSL mall.All kinds of food available. The staffs are friendly n attentive. Breakfast is good but shd improve to make the cakes n pastries taste better. Had problems with TV n bathtub but was service asap.The rm not really...More

Date of stay: October 2016
Thank Kadeeja K
Response from HPKhoo, General Manager at Mutiara Johor BahruResponded November 20, 2016

Dear guest, Thank you for staying with us recently and we are grateful that valued guest like yourself have taken precious time to provide feedback. Meanwhile, your comments have been shared with the departments concerned so that they may be addressed. We sincerely hope to...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$45 - US$67 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Johor Bahru
#8 Luxury Hotel in Johor Bahru
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$45 - US$67 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Johor Bahru
#8 Luxury Hotel in Johor Bahru
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Photos
Traveller (598)
Room & Suite (510)
Dining (101)
Pool & Beach (53)
Amenities (48)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Nearby
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Questions & Answers
Ask a question
Mohd Firdaus M
November 20, 2018|
AnswerShow all 3 answers
Response from Exploration816663 | Reviewed this property |
During ramadan the breakfast starts earlier...and buffet dinner is as per usual its chargeable
0
Votes
lim24
December 28, 2017|
AnswerShow all 3 answers
Response from Tony H | Reviewed this property |
Sorry for the late reply. yes they have smoking rooms, i stayed in one
0
Votes
emmy311
December 14, 2017|
AnswerShow all 2 answers
Response from rjayasak | Reviewed this property |
less than 10 minutes if no traffic ...suggestion to.use grab, it is cheaper than taxi
1
Vote
Room Tips
"Train track view rooms are on the side with odd numbers room number"
Huimineology
1 week ago
Read review
"Choose higher level, non-smoking and towards the end of the hallway for best view and privacy."
sitimanisah
Jul. 29, 2018
Read review
"Just For Kids Package - Good For Family of 4"
SabrinaHakim
Jan. 7, 2018
Read review
"high floor for great view"
natalielY4242OD
Dec. 28, 2017
Read review
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