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Renaissance Johor Bahru Hotel

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Renaissance Johor Bahru Hotel
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665 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Johor Bahru Hotel
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Showing 632: English reviews
Paris, France
Reviewed 4 weeks ago via mobile

Nice and simple restaurant for breakfast. Many variety to choose for breakfast! From healthy up to a local dish! Big selection for bread and fresh juice. Lovely people working around the restaurant. Unfortunately, need to pay your own parking if you are there just for breakfast. 😂

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Helpful?
Thank Changan M
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Changan M, Thank you for dropping by our hotel for breakfast. Café BLD is our pride restaurant and our chefs are ever passionate and creative to prepare great dishes while the service crew are friendly and welcome all guests with warmness. The restaurant has buffet for breakfast, lunch and dinner so do visit and dine in with us again...

Reviewed 4 weeks ago via mobile

Overall a great hotel. Great sky lounge. Clean and good location but unfortunately they lose it because of poor sound proof. Easily hear what the next door doing. I will return if they improve on this matter.

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Helpful?
Thank CK C
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear CK C, Thank you for your feedbacks and I regret the experience which you had encountered with the room. We are well noted on the matter and moving towards improvement in that area however I hope this will not deter you from visiting us again. Nonetheless, I am glad that you like our Executive lounge and find the place...

Singapore, Singapore
Reviewed 4 weeks ago via mobile

Been staying at this hotel on weekends for many times. The service has been great and welcoming. Rooms are very spacious and very comfortable bed. Good strong shower. Love the breakfast spread, lots of varieties to choose from. Special mentioned to Vincent and Sarjit at the reception who always gives me the recognition. Thanks guys!!

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Helpful?
Thank LEO_SG
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear LEO_SG, Thank you very much for your feedback regarding your stays with us. I am happy to know that our property is up to your needs and comfort. Your kind words of recognition will be relayed to Paul Vincent and Sarjit as I am sure they are delighted to have attended to you. We look forward to warmly welcoming...

Reviewed 4 weeks ago via mobile

Stayed here early this year. Price was reasonable for a 5 star hotel. Staff were helpful and friendly. I even got a free upgrade to the club room becauase all the other rooms were fully booked. Aeon mall is nearby the hotel as well.

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Helpful?
Thank Raphael_Dane
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Raphael_Dane, It's always our pleasure to welcome a returning guest to our hotel. We do our best to accommodate our guests and ensure the services rendered are excellent and as helpful as possible. Holding the 5 star recognition, we continue to strive and improve our services by constantly training our ambassadors to be more friendly and welcoming. I dearly...

Reviewed 4 weeks ago via mobile

The best buffet in jb town. It's my 3rd time over here but let me down. The price was reasonable with the quality of food that they serve/offer.variety of food that must try, nice ambient with friendly chef that always serve the best

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Helpful?
Thank Piratez R
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Piratez R, Thank you for your bubble rating and sharing your feedbacks on our buffet restaurant. Our culinary team is delighted to know that you have enjoyed their food and this will motivate the team to excel further. We look forward to welcome you again for a memorable and enticing dining experience. Regards, Gagan Singh General Manager

Singapore, Singapore
Reviewed 4 weeks ago

My wife and I stayed for a Friday and Saturday night recently in Nov 2016. Hotel is very grand on the outside, and in lobby areas etc. Nice decor and good layout in these open modern areas. For a five-star hotel, our room was only average at best. Room smelled musty, and sheets, bedding felt clammy, almost damp due to...

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Helpful?
Thank ShaunN_SG
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear ShaunN_SG, First and foremost, we regret the experiences you had encountered with the room and buffet breakfast. It is not in our intentions to deliver such services and be assured that we are working towards improvement in our food quality, services and maintenance. Thank you for sharing your experience which will be highlighted to our culinary and maintenance team...

Newcastle upon Tyne, United Kingdom
Reviewed 4 weeks ago via mobile

Great hotel staff couldn't do enough for you. Food is brilliant, alcohol a bit expensive mind. Pool spot on and always plenty of towels, room was top notch absolutely no issues. Genuinely loved this hotel and would definitely pick it again. We had a couple of nights out too and never had any problems at all. Mulligans down the road...

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Helpful?
1Thank weeled
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear weeled, We appreciate your 5 bubble rating and sharing some pointers about the hotel. It's great that you enjoyed the food and the room, above all, had the chance to explore places near the hotel such as Mulligans. I hope you will visit us again and if you need guidance on interesting places to visit in Johor Bahru, always...

Singapore
Reviewed 4 weeks ago via mobile

Spent a night here for staycation since last visit about a year ago. When I drove towards the hotel and saw the peeling paint and "dirty" exterior look, I thought this was just another of those Malaysian hotel where after a few years the hotel gets totally run down because of poor maintenance. But I was wrong. Arrived early at...

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Helpful?
Thank KevinShan2133
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear KevinShan2133, Thank you for sharing your experience in our hotel. It is our pleasure to welcome and provide friendly services to our beloved guests. It seems that our Front Office Manager, Marshall had attended to you and I am sure he is glad to know you had an overall pleasant stay with us. We do our best to uphold...

Petaling Jaya, Malaysia
Reviewed 1 November 2016

This is my third visit to this hotel. I can honestly say after staying in a variety of hotels over the last 20 years in Johor Bahru, this is one of the best luxury hotels in the city. When you enter the lobby, you immediately get that feeling that this is indeed a 5 star luxury hotel. The room is...

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Helpful?
3Thank Matthew N
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Matthew N, Thank you for visiting us again and sharing your experience in our hotel. It is always our pleasure to welcome and offer services as expected of a 5 star hotel. We do our best to keep up the standard and professionalism in ensuring consistencies in our services and quality of products. I am glad that you had...

Johor Bahru, Malaysia
Reviewed 29 October 2016

Our stay is a short gateway from our busiest day in the middle of week + my husband has another 15 days of stay to become the platinum elite (for Marriot Reward Member), so we choose Renaissance & we stay at Junior Suite. Below is our review: Location – (Without Traffic) 20 Minute from Senai Airport, 15 Minute to downtown...

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Helpful?
41Thank narikah
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear narikah, Thank you for sharing your thoughts and experience in our hotel aboveall, your 5 bubble rating. Your information on the roads in Johor Bahru is definitely useful for others as guidance. It is our pleasure to learn that your overall stay with us is positive however we will persist to continue striving further as we aim to be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
5-star elegance and personalized service await you at the luxury Renaissance Johor Bahru Hotel, a Marriott Luxury & Lifestyle Collection. Located half an hour from the Senai International Airport, and just 10 minutes from Singapore, our hotel offers a wide range of amenities to make your stay as comfortable as possible. Beautifully appointed rooms and suites feature beds with luxury linens and spacious, contemporary bathrooms; upgrade to a Club level room or suite, and take advantage of access to our hotel's exclusive Club lounge. If you're in Johor Bahru for work, you'll appreciate our well-equipped business center and 16 flexible meeting rooms; we also offer a modern, 24-hour fitness center and an outdoor pool. Dine on modern Cantonese cuisine at WAN-LI, our hotel restaurant, or venture outside of the hotel and explore Johor Bahru's 5-star dining and entertainment options. Additional nearby attractions include Johor Premium Outlets and LEGOLAND® Malaysia. Visit us today, for a memorable getaway. ... more   less 

Additional Information about Renaissance Johor Bahru Hotel

Address: 2 Jalan Permas 11 | Bandar Baru Permas Jaya, Johor Bahru 81750, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $97 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Johor Bahru Hotel 4.5*
Number of rooms: 345
Reservation Options:
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Hotel Style:
#1 Business Hotel in Johor Bahru
#4 Luxury Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Johor Bahru Hotel staff and other travellers.
24 questions
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Questions? Get answers from Renaissance Johor Bahru Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get rooms with BREAKFAST”
 of 5 bubbles AshKL, 7 Dec 2016 | Read review
“Specify your needs upon booking”
 of 5 bubbles Rickfai, 16 Nov 2016 | Read review
“Junior Suite or Sea View Room or Higher Level Room”
 of 5 bubbles narikah, 29 Oct 2016 | Read review
“Choose rooms at 3rd floor facing the pool. You can have direct access to the swimming pool”
 of 5 bubbles AliAzzam, 25 Oct 2016 | Read review
“pool side room will show you how sad this building maintenance is”
 of 5 bubbles Singapoorean, 8 Oct 2016 | Read review
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