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Berjaya Waterfront Hotel, Johor Bahru

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Berjaya Waterfront Hotel, Johor Bahru
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193 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Guangzhou, China
Reviewed 11 August 2014

The guide saidi this hotel is grand one, so I thought it was a great one with perfect service and facilities. However,the fact really made me disappointed.NO FREE WIFI ACCESS in each room.WHAT'S WORSE, the noise from the fifth storey made me difficult to fall asleep. BUT the shops are not bad ,so you can buy some duty free goods...

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Helpful?
2Thank Suey Y
Zaharudin A, General Manager at Berjaya Waterfront Hotel, Johor Bahru, responded to this review

Dear Suey Y, Thank you for taking time to share the comments of your recent stay at Berjaya Waterfront Hotel, Johor Bahru. We are most concern to note of your encounter during your recent visit and we truly regret the negative impression reflected. We are currently working on upgrading the wifi system and we are aware of the challenges faced...

Shah Alam, Malaysia
Reviewed 7 August 2014

The room is spacious and was great for my 2 year old son. Loved the breakfast buffet especially the nasi lemak, fried meehoon and the pastries. The pastries were surprisingly soft and not stale like other hotels I have been to. We weren't too happy with 2 out of the 3 rooms being ready only after 4.30pm considering we travelled...

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2Thank Thumbelina28
Zaharudin A, General Manager at Berjaya Waterfront Hotel, Johor Bahru, responded to this review

Dear Thumbelina, Thank you for taking time to share the comments of your recent stay at Berjaya Waterfront Hotel, Johor Bahru. We thank you for your positive comments on the room and the buffet breakfast spread. Your other valuable feedback will certainly helps us to monitor the application of our overall service delivery, standards and products while simultaneously allowing us...

Melbourne, Australia
Reviewed 6 August 2014 via mobile

Stayed here for almost 2weeks time. Been changing room almost 3 times. Bed wasnt that comfy and old design room. Reception staff are foreigner which cant speak and understand English. Breakfast was just average with very limited selection of food. During my stay, i have to asked most of the day to replenish my towel with clean one and seems...

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Helpful?
1Thank NNANz87
Zaharudin A, General Manager at Berjaya Waterfront Hotel, Johor Bahru, responded to this review

Dear NNANz87, Thank you for taking time to share the comments of your recent stay at Berjaya Waterfront Hotel, Johor Bahru. We are most concern to note of your encounter during your recent visit and we truly regret the negative impression reflected. Rest assured we will take your constructive feedback on board to seek for improvement in delivery the best...

Ampang
Reviewed 6 August 2014

Service was fine. The staff attended to our needs politely and efficiently even at 12am at nite. The deluxe room is big enough for 4 pax actually. We came during low season, so there is no problem to get a room. However, the wall is kinda thin so u could actually hear the people next door laughing. The nasi lemak...

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Helpful?
Thank nazzerooney
Zaharudin A, General Manager at Berjaya Waterfront Hotel, Johor Bahru, responded to this review

Dear Nazzeroomy, Thank you for staying at Berjaya Waterfront Hotel, Johor Bahru after your last visit in March! We are glad that you found your stay comfortable and our breakfast spread and service were to your satisfaction as you have listed. We truly appreciate your support and we look forward to welcome you back in the future.

Batam, Indonesia
Reviewed 6 August 2014 via mobile

Stayed there a couple of times with my family, after reaching hotel reception, there was a long wait (about 35mins) to check in club deluxe which is big n cosy,clean water, powerful aircon, wifi signal was good, nice sea view facing singapore, can buy cheap duty free cigarettes n alcohol....e rest was crap...buffet with limited varieties, shopping centre next to...

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2Thank DanDanDan24
Zaharudin A, General Manager at Berjaya Waterfront Hotel, Johor Bahru, responded to this review

Dear Danny A, Thank you for taking time to share the comments on your recent stay at Berjaya Waterfront Hotel, Johor Bahru. We are glad that you found your room spacious and the facilities lived up to your expectation despite of the limited selection of buffet and shopping mall condition. Please rest assured that your feedback on the buffet spread...

Singapore, Singapore
Reviewed 30 July 2014

Location wise : Definitely for those who love to party or chill out with a group of friends or a loved one! Adjourned to a duty-free shopping mall, you can get unlimited liquor to cigars provided being able to finish them before you check out as you're not allowed to bring any of the purchased items out of the area....

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1Thank cicaaaaak
Zaharudin A, General Manager at Berjaya Waterfront Hotel, Johor Bahru, responded to this review

Dear Cicaaaaak, Thank you for for sharing your comments and memorable experience at Berjaya Waterfront Hotel, Johor Bahru. We are are very glad to know that your you have enjoyed your stay. We look forward to welcoming you back in the near future and extending to you once again our warm hospitality!

Singapore, Singapore
Reviewed 29 July 2014

This hotel is located in a small enclosed duty-free area and contains duty free shops that sell Beer, Liquor and Cigars at great prices. There are no passport requirements and you can buy as much liquor as you can drink as long as you drink it in the hotel. You are not allowed to bring the alcohol out. The rooms...

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2Thank JagguSidhu
Zaharudin A, General Manager at Berjaya Waterfront Hotel, Johor Bahru, responded to this review

Dear JagguSidhu, Thank you for staying at Berjaya Waterfront Hotel, Johor Bahru! We are glad that you found your stay comfortable and our facilities were to your satisfaction as you have listed. We truly appreciate your kind patronage and we look forward to welcome you back in the future.

Singapore, Singapore
Reviewed 13 July 2014

This is not a very family friendly hotel. A lot of pubs and clubs downstairs with plenty of drunk patrons moving around. When we checked in we got a smoking room despite being non-smokers as my family members and I all wanted to be on the same floor. It was horrible experience the ventilation was so bad that smokers in...

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Helpful?
1Thank Arvind_Gawade
Zaharudin A, General Manager at Berjaya Waterfront Hotel, Johor Bahru, responded to this review

Dear Arwind_Gawade, Thank you for taking time to share the comments of your recent stay at Berjaya Waterfront Hotel, Johor Bahru. We are glad that you found your stay comfortable and to your satisfaction despite of the smoking smell experience. You input on the bathroom condition will certainly be an important contribution as we progress with our enhancement plans. We...

Sri Kembangan, Malaysia
Reviewed 5 July 2014

Check in Using Expedia, it is a breeze but you cant check in when the room is under other person name even the booking is under your name. Weird. However, from car park at Level 6C you need to go down to Ground Floor after quite some walking distance for check in at the counter, that is quite confusing for...

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Helpful?
Thank IbrahimRabani
Zaharudin A, General Manager at Berjaya Waterfront Hotel, Johor Bahru, responded to this review

Dear lewmoker, Thank you for taking time to share the comments of your recent stay at Berjaya Waterfront Hotel, Johor Bahru. We are glad that you found your stay comfortable to your satisfaction despite of the confusion on your arrival and unpleasant carpet smell at the walkway. We wish to inform you that the we are currently working on the...

australia
Reviewed 23 June 2014

Large hotel adjoining a shopping centre. Close to the Causeway. Rooms large and comfortable with usual facilities. Restaurants and coffee shop good. Many small local restaurants nearby as well as the ferry terminal

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Thank hommar
Zaharudin A, General Manager at Berjaya Waterfront Hotel, Johor Bahru, responded to this review

Dear hommar, Thank you for staying at Berjaya Waterfront Hotel, Johor Bahru! We are glad that you found your stay comfortable and our facilities were to your satisfaction as you have listed. We truly appreciate your kind patronage and we look forward to welcome you back in the future.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Ideally situated in the capital city of Johor in Southern Malaysia, a mere 5 minutes away from the main causeway link to Singapore, Berjaya Waterfront Hotel, Johor Bahru (formerly known as The Zon Regency Hotel by the sea) boasts 400 rooms and suites and features one of the largest MICE facilities in the region. Adjacent to Iskandar Malaysia, the southern development corridor - famed for its tourist attractions such as Legoland Malaysia and Puteri Harbour Family Theme Park, the hotel and its integrated duty-free-zone is home to an array of shopping, dining and entertainment options. ... more   less 

Additional Information about Berjaya Waterfront Hotel, Johor Bahru

Address: 88 Jalan Ibrahim Sultan | Stulang Laut, Johor Bahru, Johor Bahru 80300, Malaysia (Formerly ZON Regency Hotel by the sea)
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $47 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Berjaya Waterfront Hotel, Johor Bahru 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Regency Johor Bahru
Regency Hotel Johor Bahru
Hotel Style:
#8 Spa Hotel in Johor Bahru
#14 Luxury Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from Berjaya Waterfront Hotel, Johor Bahru staff and other travellers.
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Questions? Get answers from Berjaya Waterfront Hotel, Johor Bahru staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try for an ocean view”
 of 5 bubbles manalive53715, 4 Feb 2017 | Read review
“Best Views, Good Dining Experience, excellent bar outlets”
 of 5 bubbles , 15 Dec 2016 | Read review
“If you don't smoke you need to ask for a non smoking room.”
 of 5 bubbles LynleyJ, 7 Dec 2016 | Read review
“request for a room with a better view”
 of 5 bubbles JtagTripAd, 3 Oct 2016 | Read review
“Very big so views all round. Choose J.B view or other side view to Singapore.”
 of 5 bubbles keleri, 29 Jul 2016 | Read review
5 of 5