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Pulai Springs Resort

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Traveller (712)
Room & Suite (332)
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Overview
  • Excellent16%
  • Very good37%
  • Average29%
  • Poor11%
  • Terrible7%
Travellers talk about
“nice resort”(17 reviews)
“swimming pool”(73 reviews)
“dining table”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Pulai Springs Resort
Offers & Announcements: Ramadan Room Package
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Offers from Pulai Springs Resort
Offers & Announcements: Ramadan Room Package
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (836)
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191 - 195 of 814 reviews
Reviewed June 6, 2016

I love traveling, so that I enjoyed to try new places and stay at different hotel every visits. But I'm fallin in love when first time I'm stay at Pulai Spring Resort. Credit to greenery landscape with a multiple swimming pool here, so enjoyable!More

Review collected in partnership with this hotel
4  Thank SirAidil
Response from PulaiSpringsResortJB, General Manager at Pulai Springs ResortResponded June 8, 2016

Dear Guest, Thank you for taking the time to write down and share your experiences with everyone here on Tripadvisor. I am truly glad you fell in love with our beautiful resort the first time you step foot here. I will surely share your positive...More

Reviewed June 5, 2016

We booked 1 bedroom apartment. The apartment was just OK, nothing to shout about. We had a little surprise upon entering the apartment. There was a live BAT in the apartment. Called the front desk for assistance. Have to wait for about an hour before...More

Thank mohd k
Response from PulaiSpringsResortJB, General Manager at Pulai Springs ResortResponded June 8, 2016

Dear Guest, Thank you for taking the time to provide us with your feedback after staying with us. I am truly sorry for the unexpected surprise when you entered the room. As the resort is surrounded by trees and tropical gardens, we sometimes encourage our...More

Reviewed June 4, 2016 via mobile

came for a 2 day 1 nite seminar. The food quality is average, worse, there is no coffee warmer, u can't even get a decent cup of warm coffee. Check into d room, wifi signal very poor, & u got a 20 yrs old grandma...More

Thank John T
Response from PulaiSpringsResortJB, General Manager at Pulai Springs ResortResponded June 8, 2016

Dear Guest, Thank you for the candid feedback. I would like to apologize for the coffee warmer. We always ensure that the coffee warmer is switched on and placed at all outlets as well as at all morning and afternoon tea breaks during seminars at...More

Reviewed June 1, 2016

Overall the facility is great and staff is friendly. The room is conformable and spacey. The pools is the greatest highlights although don't have a chance to try the jacuzzi as it seems not working during my stay. The breakfast is excellent. Check in and...More

Thank Mohamad Amir H
Response from PulaiSpringsResortJB, General Manager at Pulai Springs ResortResponded June 8, 2016

Dear Happy Guest, Thank your for the positive and encouraging feedback. I am glad you had a lovely time and enjoyed our spacious and comfy rooms. We have a total of 5 pools (a pool at the Cinta Ayu building and 4 other pools at...More

Reviewed May 30, 2016

Booked the 4 bedroom suite. The suite comes with 3 bathroom, a living room, dining table and a kitchen, which is great for a family trip! The master bedroom was nice with a bathtub. However the floor of the suite was dusty, the toilet bowl...More

Thank sya002
Response from PulaiSpringsResortJB, General Manager at Pulai Springs ResortResponded June 8, 2016

Dear Guest, Thank you very much for taking the time to share with us your experiences. I will definitely look into all the issues you have highlighted with my team here from the relevant departments like the housekeeping, maintenance as well as from the food...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Golf Course
Outdoor pool
Details
Price range
US$45 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Johor Bahru
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$45 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Johor Bahru
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (712)
Room & Suite (332)
Pool & Beach (118)
Dining (108)
Amenities (64)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
r1cc0_c
November 28, 2017|
AnswerShow all 3 answers
Response from PulaiSpringsResortJB | Property representative |
Hotel guests will be given free 1 hour entrance. Additional hours will be chargeable
0
Votes
mal a
November 6, 2017|
Answer
Response from kiang long A | Reviewed this property |
it depends on type of room. my previous stay total bill cost around MYR1000++ for 2night at 4beds family room+1extra bed, I pay deposit RM200 cash during booking. I pay all amount during check in. you need to call... More
0
Votes
MJ1205
October 1, 2017|
AnswerShow all 3 answers
Response from Miyenji | Reviewed this property |
I doubt there is a pickup service. We took a grab from City Square Mall. Quite cheap. But can't remember the price already. Around S$10 I think.
0
Votes
Room Tips
"spread over 312 acres, every room has a unique view."
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"Take the higher level."
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"Make sure the DVD player and TV is working when you check in when you reach if you plan to watch it at night."
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"Choose high floor."
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