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Hotel itself is OK but there is really room for improvement as far as breakfast in concerned not a lot of choice and most of it has absolutely no taste.....close to the mall so well situated in the city center of Alor Setar.
Starcity Hotel located at middle or Alor Star and walking distance to Aman Central Mall😂 But the room price is a bit expensive but its comfortable. Will repeat to stay there soon and choos another room👌🏻
The staff should learning give smile to guest. Same problem with Liza Zamri..
This my last stay here. During peak season they should provide more staff and work efficiently. This is the problem when the staff can not handle the to much guest. The service...More
I stayed here on the 30/6/17. While checking out, the staff by the name of Nani called me.. (hubby was the one making the payment at the counter).. I was waiting at the sofa.. Nani the staff was on the phone with the housekeeping staff,...More
1 Thank LizaZamri
Response from Maanagement, General Manager at StarCity Hotel Alor SetarResponded 6 July 2017
Dear Ms LizaZamri,
We are truly sorry for learning of your embarrassing situation which was obviously created by our staff.
This is at all level unacceptable and I assure you corrective measures will be in place as soon as possible.
You were also right to...More
Property had numerous faults. On checking into the room we found that the door chain was broken- it was lying on the floor. The property advertises free WI FI-it was not working . We had to remind the staff continually and only after a threat...More
1 Thank John P
Response from Maanagement, General Manager at StarCity Hotel Alor SetarResponded 6 June 2017
Dear John P,
We regret to learnt of your feedback and we will sure to make improvements, however we would like to state here that our room doors are without door chains but rather it is fixed with well fastened door latches.
We are also...More
US$36 - US$42 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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