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Citin Hotel Langkawi

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Citin Hotel Langkawi
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347 Reviews from our TripAdvisor Community

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Showing 314: English reviews
johor
Reviewed 17 January 2013

3 day 2 night vacation at ilangkawi is fun but most disappointing about the accommodation. The room is too small and the cleanlines is too severe. This is the first and last time I stayed at this hotel. Terrible service. I do not know how the management person who did manages this hotel. Room lights do not work properly. Rubbish...

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3Thank JohorBengang
Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review

Dear JohorBengang Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We have learnt of the problems you encountered during your stay that was not satisfactory which you have most rightly highlighted to us. We have addressed the room cleanliness issue with the department...

Zurich, Switzerland
Reviewed 17 January 2013

Me and some friends to Langkawi for holidays, over Xmas,and booked the Citin Hotel due to good tripadvisor feedbacks. Well, it was not as expected, it was really terrible. To give an overview I will list the pro and cons: Pro: The staff was nice and helpfull, as long as you request is a standart request (08/15), otherwise problematic. Easy...

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2Thank Frost_Solution
Reviewed 5 January 2013

Rooms were basic and small, we were lucky not to be road facing but our room did look out into a courtyard of air conditioners and had lit shining through a blind that couldn't be closed. Bathroom and shower was combined as the bathroom. For some reason the hot water did not work in our room to well but maybe...

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Helpful?
1Thank Kellanz B
Management response:

Dear Kellanz B Warm Greeting! Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We have learnt of the problems you encountered during your stay that was not satisfactory which you have most rightly highlighted to us. We have addressed the issue with the...

Christchurch, New Zealand
Reviewed 24 December 2012 via mobile

I would liken this hotel to Tunes Hotel, except Tunes is cheaper. Our check in took about 20 minutes, this wouldn't have been as frustrating if the staff told us what the hold up was instead of telling us to sit down. The staff weren't overly friendly when we checked in but they were a little more friendly the next...

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Helpful?
1Thank passionT
Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review

Dear Passion T Warm Greeting! Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We are appreciative of your kind words towards our service, feedback and review. We have learnt of the problems you encountered during your stay that was not satisfactory which you...

Kuala Lumpur
Reviewed 19 December 2012

Booking: Happy with the online booking process and immediate email correspondence from your counterpart at Thailand. (Booked 3 rooms, each room with additional mattress = 9pax) Check-in: No one at the reception. Look around, after about 20 minutes then a lady came out from a room, playing with her hp and turn out she's the reception lady. Found out our...

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Helpful?
2Thank CpMooN
Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review

Dear CpMoon. Warm Greeting! Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We have learnt of the problems you encountered during your stay that was not satisfactory which you have most rightly highlighted to us. We have addressed the issue with the department...

Kuantan, Pahang, Malaysia
Reviewed 7 December 2012

During the stay from 2nd to 5th DEC 2012, it was very good experience staying here. The staff very friendly and helpful. The room is very cleaned and well maintained. There was one incident happened during the stay, whereby there was centipede found inside room. This may be caused by heavy rain on the night and the room location nearby...

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Helpful?
Thank SabirinMarni
Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review

Dear SabirinMarni Warm Greeting! Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review. Once again, Citin Hotel genuinely thank you for your involvement in supporting us to...

Brandon, Canada
Reviewed 5 December 2012

Your basic “business-man’s hotel” on the main road into Kueh with a practical A/C lobby area graced with huge mirrors, pleasant Reception staff, no elevator, threadbare hallway carpets, and small smokey rooms with a functioning TV. Buffet breakfast consists of: (Malay) rice, sambal (a spicy flavourful sauce), mini-wieners, fried potato wedges, mini fish sandwiches; (European) toast & jam, cereal &...

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Helpful?
Thank SuperDave47
Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review

Dear SuperDave47 Warm Greeting! Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We are appreciative of your kind words towards our service, feedback and review. Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength to...

Poznan, Poland
Reviewed 19 November 2012

Ok, let's start. You can take taxi from Jetty, 10 minutes to hotel. If you don't need anything like swimming pool, fitness center, the hotel is good choice. Next to main road so if you have rooms with window on the street, its little noisy. Malesian services don't take tips. Small rooms withs small bathroom but everything is clean. You...

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Helpful?
1Thank eigoob
Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review

Dear Eigoob, Warm Greeting! Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We are appreciative of your kind words towards our service, cleanliness of the room, feedback and review. Once again, Citin Hotel genuinely thank you for your involvement in supporting us to...

Kuala Lumpur, Malaysia
Reviewed 19 November 2012 via mobile

Stayed in this hotel throughout our trip in langkawi, it's located at the middle of kuah town, the town centre for langkawi. The room is rather small and budget look, the bathroom for those rooms on the ground floor are rather small. Most room got no window. Staffs are friendly, but not to expect so much from them. It's not...

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1Thank Edwin S
Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review

Dear Edwin S Warm Greeting! Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. We are appreciative of your kind words towards our service, feedback and review. Once again, Citin Hotel genuinely thank you for your involvement in supporting us to grow from strength...

Sydney, Australia
Reviewed 14 November 2012

was easy to access - located close to kuah on other side of island. room was basic & simple, AC worked fine which was most important. please note hotel is in close proximity to mosque as the early morning prayers wake you up around 5.30am or thereabouts, fun :( anne was very helpful at reception. i rented car through hotel...

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1Thank jay4300
Citin_Hotel_Manager, Operation Manager at Citin Hotel Langkawi, responded to this review

Dear Jay4300 Warm Greeting! Thank you for choosing Citin Hotel Langkawi as your preferred hotel during your visit to Langkawi. We are delighted to have you stay with us. I have already passed on your feedback to my staff as an encouragement to keep up their good work. Once again, Citin Hotel genuinely thank you for your involvement in supporting...

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Amenities

Highlights
  • Free Internet
  • Free Parking
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the town of Kuah, the newly renovated Citin Langkawi hotel offers clean and comfortable accommodation at a reasonable price. All rooms are equipped with air-conditioning and feature an en-suite bathroom. Additional facilities include 24-hour reception & security, laundry service and a breakfast room. Internet service is available in the lobby. It is a mere 5 minutes walk to duty free shopping, a short walk to the local jetty. A 20 minute drive away is the well-known beach of Cenang and just 30 minutes from the hotel is Langkawi International Airport. ... more   less 

Additional Information about Citin Hotel Langkawi

Address: Hotel Langkawi Hotel Langkawi No. 3 Jalan Pekan | Kuah, Kedah, Langkawi 07000, Malaysia
Region: Malaysia > Kedah > Langkawi District > Langkawi
Price Range: $19 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citin Hotel Langkawi 3*
Number of rooms: 46
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Questions & Answers

Here's what travellers have asked, with answers from Citin Hotel Langkawi staff and other travellers.
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Questions? Get answers from Citin Hotel Langkawi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“is there a lifts”
 of 5 bubbles _norasmaly, 8 Feb 2017 | Read review
“Ask for low level room due to no lift in this hotel.”
 of 5 bubbles jking223, 27 Jan 2017 | Read review
“Interconnecting room is prefer to family travel.”
 of 5 bubbles zie7742, 22 Jan 2017 | Read review
“it is situated opposite to a Mosque and with a loud noise.”
 of 5 bubbles rajeshbonam, 1 Jan 2017 | Read review
“Avoid rooms on higher floors.”
 of 5 bubbles AmitKVerma, 17 Oct 2016 | Read review
5 of 5