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The Westin Langkawi Resort & Spa

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#8 of 106 Hotels in Langkawi
Certificate of Excellence
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The Westin Langkawi Resort & Spa
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2,813 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Langkawi Resort & Spa
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Showing 2,505: English reviews
kent
Reviewed 13 November 2013

Unfortunately we arrived at the Westin on the back of stays at two brilliant Shangri-La hotels. As such, it was easy to find fault - blocked hand basin, a misfitting wardrobe door that caused the courtesy light to remain on, erratic replacement of towels and toiletries, etc. However, we did visit other 5 star hotels and came to the conclusion...

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Helpful?
1Thank secondhopper
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear secondhopper, Thank you very much for sharing your experience. I very much regret that your stay was disrupted by the noise from neighboring rooms and I have informed our engineering team to explore the opportunity to insulate the doors and frames even further. Thank you for keep us in the loop in regards to the sound from Splash poolside...

Sydney, Australia
Reviewed 13 November 2013

I was very excited arriving in Langkawi! The hotel did not disappoint me at all! We like friendliness and we got it! The hotel had a lovely ambience to it and I think this was generated by the staff! Breakfast glorious( wish I had not eaten so much!!) Very well located to the the town( not that much was there)...

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Helpful?
Thank Loretta T
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Loretta T, I am delighted with your comments and thrilled to know you had a positive experience with us. Thank you for your generous remark regarding our friendly and attentive associate. I am happy to hear that our SuperFoodsRx buffet breakfast exceeded your expectation. Also, it is wonderful to know that you find our location conveniently. Once again, thank...

Adelaide, Australia
Reviewed 13 November 2013

Despite being slightly out of Kuah and a 20 minute cab from Cenang Beach (the tourist area), the Westin is a great location with a beautiful private beach and an unbelievable pool (we spent 4 or 5 hours by it each day! Good gym, friendly staff, great buffet breakfast, nice rooms in a tropical paradise. If you're looking for a...

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Helpful?
1Thank Andrew_Fuss
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Andrew_Fuss, Thank you very much for you kind review. I am glad that you like our location as it provides lovely scenery for a quiet getaway. I am very pleased to hear your standards being met with regards to WestinWORKOUT, friendly associate, SuperFoodsRx buffet breakfast, and accommodation. My team and I are really grateful for your comments and we...

Hamburg
Reviewed 11 November 2013

The resort is really modern and stylish but not too much. The rooms are very nice, totally white with a great view over the bay. The restaurants are top. As usual the Westin breakfast is perfect with a lot of options. The buffet restaurant for dinner is great too. The beach is ok, for sure not the clearest water and...

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Helpful?
1Thank afro88
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear afro88, First of all I would like to thank you for having chosen The Westin Langkawi Resort & Spa for your holidays. I am so pleased to hear you had an excellent stay with us and your positive comment about our newly rejuvenated room. It is very kind of you to highlight our cuisine and I am pleased to...

Bengaluru, India
Reviewed 11 November 2013

3 days in Langkawi was possibly the most serene holiday time I had in a couple of decades. Westin Langkawi was a big part of that whole experience. Located very close to the Eagle Square, the jetty and some pretty good shopping / eating places in Langkawi Westin , as it turned out to be, was exactly what my web...

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Helpful?
Thank anrao
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear anrao, Thank you very much for sharing your experience. It is wonderful to know that you find our location conveniently. Our resort situated on private beachfront yet it is only one kilometer from the main harbor of Langkawi, three kilometers from Kuah duty-free shopping centers. Thank you also for your compliments towards our accommodation, services and facilities. Your valued...

Winchester, United Kingdom
Reviewed 7 November 2013

Stayed here for one week very good standards all round had room 2410 perfect view perfect setting and good position to explore the island the staff are very committed to making sure you are looked after. Special thanks to the resterant manager , the Irish cheff, and Edmund ( breeze bar) for making our stay one to remember I would...

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Helpful?
Thank timothy g
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear timothy g, Thank you very much for your valuable feedback and for your recommendations towards The Westin Langkawi Resort & Spa. I am delighted to know that you enjoyed our newly rejuvenated Premium Ocean View Room. I would say that the views from these rooms make for an extra special stay. In addition, I am delighted to know that...

Warlingham, United Kingdom
Reviewed 6 November 2013

we are half way through our 8 day 30th anniversary break we were told that this was a 5 star resort but due to the state of the rooms and resort i don't think it warrants a 5 star rating. We are staying in a ocean facing room on the second floor 2310 where there are stains on the ceiling...

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Helpful?
1Thank Simon M
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Simon M, Thank you very much for writing this review about your experience. I am certainly disappointed that your stay was not all it could have been. For the shortfall in cleaning your room properly, I sincerely apologies and have spoken with our housekeeping team in order to address all the shortcomings. I am also concerned about the issues...

Chicago, Illinois
Reviewed 5 November 2013

When pulling up to the resort I was so excited! Lovely big open lobby, Comfortable sofas to sit on and relax. Three flavored waters to enjoy in the lobby. Everyone seemed friendly, always smiling and willing to help. The bar was a very nice place to hangout, have a drink or a little snack. Finding my room was a bit...

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Helpful?
Thank jojoKobe
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear jojoKobe, Thank you very much for sharing your experience. I would first like to thank you for your kind highlights on the atmosphere of the lobby, friendly associate as well as Breeze lounge. I am concerned about the issues regarding cleanliness of the bed sheet and have addressed this with my housekeeping team to improve it immediately. Please accept...

Singapore, Singapore
Reviewed 2 November 2013

We were initially a bit apprehensive as chain brands have failed to deliver the consistency expected of their brands in some parts of South East Asia. However, The Westin does not disappoint! From the moment we arrived, the aura of Westin was felt in the lobby and complemented the efficient check in, little touches of details which showed that the...

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Helpful?
1Thank LuAnn O
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear PollyP, Thank you very much for sharing your positive experience. Your highlight on area of satisfaction towards our accommodation, services and facilities is truly appreciated. Please rest assured that I have shared your suggestion with my team, we will review the possibility of enhancing our shutter service. Your positive comment has definitely motivated us to perform better! My team...

Singapore, Singapore
Reviewed 2 November 2013

Had a great 4 days stay here. In a nutshell, great service, friendly and accommodating staff, fantastic breakfast spread. Only complaint was a deafening noise from roof repairs work, but was soon resolved when helpful staff Iqbal changed our rooms to one on the first floor at the corner, away from the noise. Second complaint was that the wifi on...

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Helpful?
Thank Rupert S
SchlueterM, General Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Rupert S, Thank you very much for sharing your experience. I appreciate a lot your positive feedback recognizing our customer service and signature SuperFoodsRx buffet breakfast. I very much regret that your stay was disrupted by the noise from refurbishment and I am very pleased that things came around and that you are well taken care of by Iqbal....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated on private beachfront property with shopping malls in the vicinity and the jetty just a stone’s throw away, The Westin Langkawi Resort & Spa perfectly balances the joys of nature and the spoils of opulence. With views of the sparkling Andaman Sea, the pristine jewels of nature can be enjoyed from the comforts of our elegantly designed 202 luxurious guestrooms and suites. Private Pool Villas boast state-of-the-art amenities, as well as the ultimate luxury of an infinity pool. Restore body and soul in the perfect retreat for sheer indulgence at the award winning Heavenly Spa by Westin™, the only Heavenly Spa in Malaysia. ... more   less 

Additional Information about The Westin Langkawi Resort & Spa

Address: Jalan Pantai Dato Syed Omar, Langkawi 07000, Malaysia
Region: Malaysia > Kedah > Langkawi District > Langkawi
Price Range: $224 - $533 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Langkawi Resort & Spa 5*
Number of rooms: 222
Reservation Options:
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Also Known As:
The Westin Langkawi Resort And Spa
The Westin Langkawi Hotel Langkawi
Westin Langkawi Resort
Westin Langkawi Hotel
Langkawi Westin
Hotel Style:
#1 Top resorts Hotel in Langkawi
#8 Spa Hotel in Langkawi
#8 On the Beach Hotel in Langkawi
#8 Luxury Hotel in Langkawi
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Langkawi Resort & Spa staff and other travellers.
62 questions
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Questions? Get answers from The Westin Langkawi Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with pool or sea view”
 of 5 bubbles DDR1234, 25 Mar 2017 | Read review
“The higher the better, avoid ground floor rooms, ocean view is great.”
 of 5 bubbles Ivarqskman, 12 Mar 2017 | Read review
“Avoid rooms at rear of hotel - no views”
 of 5 bubbles rogersharples, 7 Mar 2017 | Read review
“Ask to face the andaman sea if possible”
 of 5 bubbles Kenji0710, 5 Mar 2017 | Read review
“Sea view beautiful, but garden view also has the advantage of local wildlife to watch, birds monkeys etc”
 of 5 bubbles midmag, 5 Mar 2017 | Read review
5 of 5