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Sutera Hotel

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1 room 2 adults 0 children
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42 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Pasir Gudang, Johor, Malaysia
Reviewed 3 November 2015

Room is quite clean and not too small (standard room with window), kids were enjoy at swimming pool. Breakfast was not good, food served do not have a lots choices. Restaurant was dirty and crowded. I stayed at Room 322, unfortunately the room lock spoiled. Called 2 times for repair.

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Thank ung_anna
Malaysia
Reviewed 23 September 2015

Stayed here for over 3 nights with 5 rooms.. unfortunately it wasn't to our expectation. Firstly Night Manager was not friendly and helpful at all. One reason we choose this place because it said there will be wifi in the rooms but sadly untrue. We checked in late and when we ask the manager, all he could say was the...

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1Thank naturewala
Reviewed 14 September 2015

I have made a reservation on Wednesday, received room booking confirmation on the same day. I send them details for online payment (my company only do online transaction) to the hotel official then I called them. The reservation said they will proceed for the documents. I have waited for 2 days but then no answer from the person in charge....

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2Thank Anishuhada
Reviewed 18 July 2015 via mobile

Stayed here for a night. Actually I'm surprised reading the other comments. Personally this hotel is very good for it's price which comes with breakfast. Clean, friendly customer service especially the front desk guy on 18th July afternoon even though it was Hari Raya second day. Actually the hotel is walking distance to AEON Jusco Seremban 2. Parking too is...

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1Thank chorath.my
Kuala Lumpur, Malaysia
Reviewed 28 June 2015

I booked this hotel as it was closer to my friends wedding dinner in Seremban 2. When we step into the room it smelled like a smoker paradise. I did ask downstairs to change as I can't stand the smell. The reception mentioned that that was the only room available & he will get someone to spray the room. We...

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Thank Sabrina_Pat_Ro
Selangor, Malaysia
Reviewed 4 May 2015

We made 4 early bookings last weekend. Arrived around 5pm to check in. Had to wait for over 30 minutes even though there was only one customer ahead of us. Upon reaching the counter, they took another 15 minutes to handle my booking. The front desk seem to have such a hard time for a simple task like checking in....

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2Thank TheChoobs
Delhi, Delhi, India
Reviewed 27 October 2014

It's the weirdest hotel i have been to till date. You need to pay in advance the room rent. There is a freaking compact swimming pool within the building. I mean the only time you can see sun from that pool is when the sun is directly above your head at afternoon for few minutes. The bathroom vents open towards...

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3Thank Tuhin_del
Reviewed 26 October 2014

Was booked into this pathetic hotel by the company for a short business trip. The staff at the reception counter were very unhelpful and unfriendly. The room door handle was loose and helplessly taped with a transparent tape to prevent it from falling. The room amenities were minimal, you need to bring your own toothbrush. There is an ironing room...

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1Thank kawaidessa
Reviewed 11 October 2014 via mobile

Stayed in for a night.Nothing to comment about the services.The room is small,furniture are quite old.Door latch was out of order.Bathroom.very small.Buffet breakfast is poor with limited selection and the foods are cold.

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1Thank badog99
Kuala Lumpur, Malaysia
Reviewed 9 October 2014

Checked in to a room with bed sheets filled with footprint...... Called the reception.... Was told to live with it as their housekeeping hours is apparently only during the day Would totally avoid this hotel in future.

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5Thank ey90

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Sutera Hotel

Address: 77 & 78 Jalan Bahtera 2, Seremban 70200, Malaysia
Region: Malaysia > Negeri Sembilan > Seremban District > Seremban
Price Range: $22 - $35 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sutera Hotel 3*
Number of rooms: 84
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Questions & Answers

Here's what travellers have asked, with answers from Sutera Hotel staff and other travellers.
1 question
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Questions? Get answers from Sutera Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here”
omelettedufromage, 17 Oct 2016 | Read review
“Higher floors have less noise from the swimming pool”
Animaguscat, 5 May 2016 | Read review
“Get the second floor rooms.... apparently there is little wifi service on this floor”
naturewala, 23 Sep 2015 | Read review
“Good luck and I feel sorry for you.”
TheChoobs, 4 May 2015 | Read review
“None.. Would avoid this place”
ey90, 9 Oct 2014 | Read review
5 of 5