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We intially booked this hotel for a couple of nights and bookings but we soon regret our decision.
Though the staff has been really helpful but the room is rundown with old deco and worn out furnishings.
The aircon is the worst thing ever. The...More
Very comfortable stay even for one night. Free breakfast with food provided satisfactorily. Room service fast and all staffs are friendly and courteous. Room comfortable for two person ( king size bed), spacious and bathroom clean and comfy too.
A pretty old hotel needing investment and facelift. You get the feeling the owners are just trying to milk the hotel for all it's worth which is a pity considering the great potential of the hotel. Great staff and fantastic pool. Expect to see alot...More
I'm not usually a fan of 'Grand Hotels'. However, the Royal Bintang impressed us from the start. Helpful & charming check in, with the hotel manager hovering to ensure everything went well. The room was superb - lots of plug sockets just where you need...More
I was directed to stay at this hotel because of domestic flight delay and thus missing my connecting flight to Kuantan. Reluctantly I just accepted it because it was too late after midnight. The hotel is only 45 minutes from KLIA 1 (without traffic jam)....More
Response from Marcom_TRBRSS, Public Relations Manager at Royale Chulan SerembanResponded 12 December 2016
Dear valued guest,
We are glad to hear that you were happy and satisfied with our services and facilities offered on your short stay due to flight delay recently.
We appreciate your compliment and the gracious confidence you have in our ability to deliver a...More