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Apr. 29 Apr. 30
1 room, 2 adults, 0 children12
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I would not recommend this hotel unless you are looking for a cheap bed.
Small bugs everywhere in the room
Dirty room
Found straw in one bed
Several ong black hair in the bed even though no one in the family have black hair.
One...More
stayed for 2 days for business - organise a program in the hotel. The room was overall pretty nice and comfortable, and the space was good. The shower and toilet water was good. The food was really nice and the price was okay. However the...More
Thank Husse_Serk
Response from HotelSeriMalaysia, Marketing and Communication Department at Hotel Seri Malaysia KuantanResponded 9 April 2017
Rangkaian Hotel Seri Malaysia
Dear Husse_Serk
Thank you for choosing Hotel Seri Malaysia.
Thank you for sharing your experiences with us.
We are glad to hear about your pleasant stay with us.
We take note of your comment and we will take this matter to...More
We were staying one night to attend our family day in Jalan Telok Sisek. The room was just okay, with an outdated room. The worst part is the bathroom. Our bathroom were locked, and we have to call the maintenance to open it for us....More
Thank Afni Z
Response from HotelSeriMalaysia, Marketing and Communication Department at Hotel Seri Malaysia KuantanResponded 6 March 2017
Rangkaian Hotel Seri Malaysia
Dear Afni Z
Thank you for choosing Hotel Seri Malaysia,
Thank you for taking your time to share your experiences with us.
We apologize for the inconvenience during your stay.
We appreciate your comments and We will take this matter seriously....More
Stinky pillows, weird stains on bed and carpet, 10 year old towels, horrible toilet, musty smell. Did not expect this after seeing their large beautiful ads while on the highway Beware, you get what you pay for. Checked out after the first day. The breakfast...More
Thank nwk84
Response from HotelSeriMalaysia, Marketing and Communication Department at Hotel Seri Malaysia KuantanResponded 5 February 2017
Rangkaian Hotel Seri Malaysia
Dear nwk84
Thank you for choosing Hotel Seri Malaysia and thank you for taking your time to share experiences with us.
We are truly sorry to hear that and we will take this matter to the management. We will become better...More
Went here for business trip. Stayed in two different rooms over two days.
The hotel is clean but everything is outdated. Furniture are old. TV, everything is old. Its like in 1990s. Only one free wall plug for power. Otherwise need to scramble and unplug...More
Thank seeput
Response from HotelSeriMalaysia, Sales, Marketing & Corporate Communication at Hotel Seri Malaysia KuantanResponded 22 August 2016
Dear Sir,
We are sorry and regret to hear of your staying experience with us, we will issue this comment / complaint to the management for their further action.
