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Swiss-Garden Beach Resort Kuantan

Traveller (981)
Room & Suite (164)
Pool & Beach (147)

About

Location
Cleanliness
Service
Value
Sky, sea and sun provide a peaceful backdrop to a landscape so alluring it stirs the emotions. The vivid colours of nature's palette glow in the soft tropical light accenting the purity of air, water and land. From the colors of the sunset, to soothing air greeting you with a warm embrace; the newly refurbished Swiss- Garden Beach Resort, Kuantan, offers sensual delights at every turn with the recent completion of its refurbishment exercise.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room service
Free parking
Restaurant
Bar/Lounge
Breakfast included
Spa
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Tennis Court
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Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Business
HOTEL CLASS

Location

Full view
Contact
2656-2657 Mukim Sungai Karang, Balok Beach,, Kuantan 26100 Malaysia
Getting there
Kuantan Airport23 km
Kerteh Airport70 km
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1,105Reviews
997Photos
12Q+A
100Room tips
Traveller rating
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Popular mentions
Fell in love with this hotel at the first step out of the vehicle. The lobby is very spacious and comfortable sofa. Strolling at the seaside while enjoying the sun set and sun rise . The kids will enjoy their time here in the pool ( like waterpark) and take part in activites
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Response from MayL2001, Public Relations Manager at Swiss-Garden Beach Resort Kuantan
Responded 3 days ago
Dear drhbyaz, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! Thank you for taking time to let us know about your delightful experience staying with us. We are truly glad that you are happy with our facilities. In fact, we have just enhanced our Blossom Chinese Restaurant and Malibu Pub as well as the kid's pool with slides, tipping bucket and other lovely features. Not forgetting our newly refurbished Young Citizen of The World (YCoTW) Kiddie’s Club located on Lower Ground floor within the fitness centre. Please know that, our resort management is constantly improving our facilities and services to ensure guest satisfaction. We certainly look forward to welcoming you back real soon. Thank you. Kindest regards, May- Leong Marcom Manager
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Was at this hotel recently for a 2 nights stay and my review as follows: 1) Location - beach front resort - free open air car park but have to walk up the stairs to the lobby - there are a few malay eating outlet just opposite the hotel - easy to locate as it was along the main
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Response from MayL2001, Public Relations Manager at Swiss-Garden Beach Resort Kuantan
Responded 3 days ago
Dear Renan G, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! Thank you for taking time to feedback to us your concern with your recent stay here at the resort. We assure you that the Management views your comments with utmost importance. The respective departments have been alerted on your kind information with regards to matters you have highlighted. Actions have definitely been taken accordingly and continuous enhancement exercise for both personnel and facilities are on-going at our resort. Our apologies for any inconvenience caused during your stay. We hope to be able to make your visit to our resort better the next time you are here in Kuantan. Thank you. Kind regards, May- L Marcom Manager
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We booked the Studio room which apparently was the second best option for rooms but completely not worth paying the extra. There was no view, the room was extremely dirty and although we were 3 floors above the bar - you could hear and feel the music so loud late at night. The
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Response from MayL2001, Public Relations Manager at Swiss-Garden Beach Resort Kuantan
Responded 3 days ago
Dear sarferj, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! Thank you for taking time to feedback to us your concern with your recent stay here at the resort. We assure you that the Management views your comments with utmost importance. The respective departments have been alerted on your kind information with regards to matters you have highlighted. Actions have definitely been taken accordingly and continuous enhancement exercise for both personnel and facilities are on-going at our resort. Our apologies for any inconvenience caused during your stay. We hope to be able to make your visit to our resort better the next time you are here in Kuantan. Thank you. Kind regards, May- L Marcom Manager
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The rooms were decent enough but the soundproofing was horrible. Kids running and shouting along the hallways was very audible. I would say that if you are looking for a decent beach hotel in Kuantan for a family trip with children, this would be suitable.
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Response from MayL2001, Public Relations Manager at Swiss-Garden Beach Resort Kuantan
Responded 3 weeks ago
Dear cath1110, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Yours sincerely, May- L Marcom Manager
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Hi All, I stayed in this property for 5 days. Its a old property and they have maintained it well but they still need to do more. Over all i had a good experience staying there and enjoying my drinks at Malibu Pub. Staff is friendly and speak good English.
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Response from MayL2001, Public Relations Manager at Swiss-Garden Beach Resort Kuantan
Responded 3 weeks ago
Dear Adeel K, Warmest Greeting from Swiss Garden Beach Resort, Kuantan! We thank you for taking time to share with us your experience while you were here at the resort. Please know that the Management views your concerns with utmost importance and respective departments have been alerted to look into each and every matter urgently. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you. Yours sincerely, May- L Marcom Manager
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All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Photo provided by managementSwiss-Garden Beach Resort Kuantan
Deluxe Room
Sunrise
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12345633
Room i dont think has been refurbished but it is clean and functional. Do not expect to be wow by the id
2 votes
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The beach is OK but not that white sand
1 vote
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weather nowadays are unpredictable but normally monsoon season on the east coast will be started on Nov-Dec.
0 votes
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This would be a question for their management. But even if there were a budget for refurbishment, I doubt it would be very much as evidenced by the later development of Swiss Garden Residence/Apartment just further down the road.
0 votes
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Instead of staying at this hotel, if I'm not mistaken, their sister property which is the Swiss Garden Residence (service apartment) is just 5 minutes away. They would definitely have a kitchen. Hope this helps.
1 vote
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123
"studio does not have a view"
"Sea facing View"
"Choose beach facing room"
"room seaview"
"Beach view resort"
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12345620
PRICE RANGE
US$47 - US$134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swiss-garden hotel kuantanswiss-garden resort and spa
LOCATION
MalaysiaPahangKuantan DistrictKuantan
NUMBER OF ROOMS
304
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