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De Rhu Beach Resort

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De Rhu Beach Resort
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47 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Kuala Terengganu, Malaysia
Reviewed 4 weeks ago

Watch out this hotel AUTOCHARGED customer at 1pm for half day rate (95) despite you just finish your event in that hotel. And the front desk call you at 1256pm mentioning that it will be autocharged at 1pm.I just wonder if people can ready all their stuff in 4 minutes. Front desk lady a bit rude by stating that she...

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Helpful?
Thank NorFMF
Reviewed 18 October 2016 via mobile

They should put someone behind the hotel or back gate from Pantai Balok. Some people just like to chill by the beach... i have to walk big round to the front cus the door at the back is lock... some of the staff is friendly.. room service should do 24hours ... and other thn that everything is fine

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Helpful?
Thank Nita H
Reza R, General Manager at De Rhu Beach Resort, responded to this review

Thank you for taking the time to share your recent experience, we will place our safety & security officer at beach entrance especially at night and as matter of fact, we plan to light up the adjacent beach area at night. We are also considering on the 24 hours guest service. Your feedback is very valuable to us as we...

Kuala Lumpur, Malaysia
Reviewed 17 October 2016

Room was comfortable and newly refurbished. The hallway was really narrow but that is fine. Since my visit was during Raya Haji holiday, but resort were fully booked and parking were limited. Management should do something about pouring water (I assumed from air conditioner compressor or water heater) at parking lot close to the pool. Breakfast can be improved in...

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Helpful?
Thank idobez7
Reza R, General Manager at De Rhu Beach Resort, responded to this review

Dear ideobez7, Please accept a huge thank you from all of us here at the De Rhu! We were so happy to hear you had such a good experience at the pools and our newly refurbished room. Nevertheless, we take your suggestion seriously and have rectified the issues on pouring water from our solar heaters. We will also take measures...

Reviewed 12 July 2016 via mobile

Nice hotel on the beachfront, ample gardens and huge swimming pools, (one under maintenance during our stay, July 2016). Staff very friendly and welcoming. The hotel is set back from the main road and needs good signage to attract customers. It seems that some of the rooms (sea view) have been refurbished and are very large and comfortable, whilst others...

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Helpful?
3Thank Jenny R
Reza R, General Manager at De Rhu Beach Resort, responded to this review

Dear Jenny, Thank you for taking the time to share your recent experience at our resort. We are so glad you found our resort a good place to stay, and that you enjoyed the menu and food at our restaurant. If you would like, please connect with me at the resort or via email at reza@derhu.com.my. We have recently completed...

Kuantan
Reviewed 10 June 2016 via mobile

The food is amazing, delicious and lots of choice. I manage to get the early birds coupon (20%off). De Rhu start promoting the Ramadhan buffet usually two weeks earlier. I love the home-made ice cream & roasted lamb. and teh tarik.. and satay.. Alright I should stop thinking about food. The swimming pool is full during weekend. Hey.. Lucky Pantai...

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Helpful?
Thank Cimatt
Reza R, General Manager at De Rhu Beach Resort, responded to this review

Dear Cimatt, Thank you for your compliments on the Ramadhan buffet and I am very glad to hear that you have been here many times before. We have since upgraded our wifi internet facility and offering our guest faster internet connection at no extra charge as we believe it is the basic infra that should be made available to all....

Pahang, Malaysia
Reviewed 19 May 2016 via mobile

First time was my office's family day. Around 40 persons . Spent most of the day time in the water. A swimming pool for adults. Children pool with water umbrella and amusements. A long pool of like river stream for just having fun. I forgot about the salty sea...huh...Always totally booked during the school and public holidays. If you like...

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Helpful?
Thank Linda B
Reza R, General Manager at De Rhu Beach Resort, responded to this review

Dear Linda, I am delighted to know that you enjoyed your stay here. Our resort is known for its gigantic lagoon swimming pool and it is the biggest in the east coast. in fact, it is our greatest attraction and we have not one but two swimming pool for our guest to enjoy. To add to the excitements, we have...

Reviewed 19 May 2016 via mobile

we go there for family day celebration.we stayed there for 1 night. the room was small but clean, no bath tub, breakfast and room service was ok. the best area was the pool. my children enjoy the pool so much and it is also open to public for cheap entrance fee. the beach was not so safe for swimming so...

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Helpful?
Thank Nurul S
Reza R, General Manager at De Rhu Beach Resort, responded to this review

Dear Nurul, Thank you for taking the time to share your recent experience at our resort and I am so glad you found our resort a good place to stay. We are placing our in-house guests as our utmost priority for our facilities and our pools now are not open to public during high occupancy, public holidays and weekends. We...

Reviewed 16 April 2016 via mobile

Hotel parking is not many - i think can fit about 20-30 cars at one of the wings.. Hotel room is quite big with all the basic facilities are in place.. The beach is superb and breathtaking.. My sons were very excited to find living creatures crawling at the beach.. The swimming pool is huge and you can easily find...

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Helpful?
Thank Ain K
Reza R, General Manager at De Rhu Beach Resort, responded to this review

Dear Ain, Please accept a huge thank you from all of us here at the De Rhu! We were so happy to hear you had such a great experience at the pools and beach. Nevertheless, we take your suggestion seriously and our breakfast buffet now offers Nasi Lemak almost everyday and at times we substitute it with other local dishes...

Selangor, Malaysia
Reviewed 27 March 2016

The mini theme park was nice and awesome. My sons really love it. Wifi was very weak although the router was very near with our room. Food was nice but the scramble egg was very basic. Staffs was very helpful and nice. Room was clean and comfortable. Easy access to car park (can see through windows). Can choose the view...

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Helpful?
Thank NurussalamAziz
Reza R, General Manager at De Rhu Beach Resort, responded to this review

Dear NurussalamAziz, I wanted to thank you for your review of our hotel and good suggestions. It will not only help future guests, but it helped us as well. We have since upgraded our internet wifi with faster internet connection at no extra charge as we feel the internet is a basic infra that should be made available for all....

Kuala Lumpur, Malaysia
Reviewed 5 June 2015

Located 20 minutes away from Kuantan, this property is undergoing major renovation works. The rooms facing the pools have been refurbished and are modern and clean although the finishings on the bathroom tiles are untidy. Rooms are large with comfortable beds and pillows. Towels were a bit rough but clean. Was here with a group of people and had the...

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Helpful?
3Thank vive71

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about De Rhu Beach Resort

Address: 152 Sungai Karang, Kuantan 26100, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Price Range: $56 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — De Rhu Beach Resort 3*
Number of rooms: 162
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Also Known As:
De Rhu Beach Hotel Kuantan
Hotel Style:
#4 Top resorts Hotel in Kuantan
#6 On the Beach Hotel in Kuantan
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Questions & Answers

Questions? Get answers from De Rhu Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for second floor room facing the sea for a better view.”
 of 5 bubbles SuhaimiKuantan, 28 May 2015 | Read review
“Ask for Ground Floor Room - if you are pregnant, eldery folks or lazy to walk stairs. Ask for the newly refurbished room. Ask for daily newspaper if you read.”
 of 5 bubbles blackberrymaster, 29 Jul 2014 | Read review
“Since there is no lift provided, families travelling with the elderly should ask for the ground floor rooms.”
 of 5 bubbles ummi_ridhwan, 22 Jun 2014 | Read review
“My room facing the car park is stuffy in the afternoon when I checked in. Maybe avoid this if you plan to doze off right after checking in.”
 of 5 bubbles jay_zzz0, 27 May 2014 | Read review
“Request the room near by lobby cause the hotel like maze.”
 of 5 bubbles CedricLim, 4 Jan 2014 | Read review
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