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Vistana Kuantan City Centre

Traveller (280)
Room & Suite (95)
Dining (63)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
This 215-room hotel is located in the vicinity of the city centre and is approximately 25 minutes from Sultan Ahmad Shah Airport. The famous Teluk Cempedak and Royal Pahang Golf Club are a 10-minute drive away, while major shopping centres are within easy reach. Business districts located close to the hotel are Gebeng Industrial Edge, Kuantan Port, Indera Mahkota Industrial Area and Pekan. Kuantan is also famous for its recreational destinations, some of which are Sungai Pandan Waterfall, Cherating Beach and Chine Lake; all located within an hour’s drive away from the hotel. This makes the hotel an ideal location for both business and leisure travellers.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Free parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Charming
Safe
HOTEL CLASS
220Reviews
290Photos
4Q+A
46Room tips
Traveller rating
  • 60
  • 124
  • 31
  • 3
  • 2
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Popular mentions
its quite pricey but okay with the facilities, standard of the hotels. 1) parking is free of course 2) swimming pool is nice and well kept 3) room is nice and comfortable 4) general ambience is nice 5) location is near to all
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This hotel is good for business and leisure. Easy to access to business district and also just 10 minutes drive to Teluk Cempedak (beach) , Taman Gelora (park) and Tanjun Api (fishing village). Local bus connect to Teluk Cempadak too.Bus stop is just in front of neighbour hotel
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A very nice, cosy hotel with great value for money. The only downside is they don't have a family room or extra bed. In Malaysia every hotel should have family rooms. There's a stall selling nasi dagang nearby if u wanna have breakfast outside.
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Accommodation provided are not worthy with the price been charged. The price seems like 5 star standards. Breakfast selection not much, less varieties compared with other premium hotels. Swimming pool for kids was small, while adult pool too depth for kids at 1.4metres.
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Response from SharonAngLayLeng, General Manager at Vistana Kuantan City Centre
Responded Jan. 21, 2019
Thank you for taking the time to share your feedback. It is disappointing to know that we did not meet your expectations with the service provided to you. Rest assured that your feedback has been shared with the relevant managers involved for remedial improvement. Thank you once again for sharing your feedback and thereby giving us the opportunity to enhance our service quality.
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decided to stay here again, this time in a club room excellent hotel, clean, comfortable and really nice friendly staff. Weve stayed at Zenith numerous times but this beats it hands down Use grab taxi service to get about, it was only 6rm to get to the locall malls
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Response from SharonAngLayLeng, General Manager at Vistana Kuantan City Centre
Responded Jan. 21, 2019
Thank you for staying with us and for taking the time to review your experience. My team and I are happy to read that we have met your overall expectations. We look forward to welcoming you back in the very near future.
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12345619
Breakfast is serve from 6.30am to 10.30am daily.Thank you
0 votes
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Hi. I believe their Club Suite room has a couch/sofa. In the hotel's official website, under Accommodation, you can find the different types of rooms available - Executive Deluxe Twin/King, Club Deluxe and Club Suite.
0 votes
Hi Zikhri, You can have the buffet breakfast in VIstana Hotel. The food is excellent. However, I'm not sure the buffet price for breakfast individually. As I'm aware, the price for buffet breakfast will cost you RM30.00 (if you book room in VIstana). Nevertheless, you may call the Front Office to enquire. Hope this will clarify.... Thank you.
0 votes
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Checking in at 3pm and check out time is 12pm. You might able to check in early If the rooms are available.
1 vote
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"i think all rooms are equally same"
"Advise to choose club access to get free mineral water and coffee at any time."
"book on hotels own website YTL for best rates"
"While rooms at the front do have an ocean view, if you prefer a quieter room, it's better to pick one in the back."
"Get the highest room if possible better view."
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12345610
PRICE RANGE
US$53 - US$192 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPahangKuantan DistrictKuantan
NUMBER OF ROOMS
215
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