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Vistana Kuantan City Centre

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Traveller (256)
Room & Suite (96)
Dining (62)
Ratings and reviews
Certificate of Excellence
  • Excellent25%
  • Very good59%
  • Average14%
  • Poor1%
  • Terrible1%
Travellers talk about
“teluk cempedak”(18 reviews)
“hour gym”(3 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Suites
Bar/Lounge
Fitness centre
Concierge
Wheelchair Access
Business Centre
4 Star Hotel
This 215-room hotel is located in the vicinity of the city centre and is approximately 25 minutes from Sultan Ahmad Shah Airport. The famous Teluk Cempedak and Royal Pahang Golf Club are a 10-minute drive away, while major shopping centres are within easy reach. Business districts...
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Location and contact
Jalan Telok Sisek, Kuantan 25000, Malaysia
14.9 km to Kuantan Airport
19 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (199)
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47
114
27
3
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47
114
27
3
2
Show reviews that mention
All reviewsteluk cempedakhour gymcomfy bed and pillowsexcellent cleanlinesssnacks and beveragesfood courtbusiness triphotel is locatedpleasant staybusiness class hotelswimming poolwould highly recommend this hotelto order room servicebody washreceptionist namedgreat showerrooms are modern
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21 - 25 of 193 reviews
Reviewed November 15, 2017 via mobile

This is the first time I stayed here. The hotel is under the YTL Hotels. Located right in the middle of town. There are plenty of parking available, covered and uncovered in front. First impression was very good. Check in was fast and the staff...More

Thank ARuem
Response from SharonAngLayLeng, General Manager at Vistana Kuantan City CentreResponded December 7, 2017

Thank you for taking the time to write a review about your recent stay at Vistana Kuantan City Center. I am delighted to learn that you have generally enjoyed your stay with us. I have also taken note of your feedback relating to room service,...More

Reviewed November 15, 2017 via mobile

We stayed at the hotel for 5 nights and after a week we went back for another 2 weeks, as we felt like at home thanks to the amazing people working there! All the staff was very friendly, helpful and trustful starting from the Assistant...More

Thank Giovanni A
Response from SharonAngLayLeng, General Manager at Vistana Kuantan City CentreResponded December 7, 2017

Thank you for taking the time to share your feedback and making Vistana Kuantan City Center your choice of stay. It is a pleasure to hear that you have enjoyed your stay with us and I am proud to read your recognition of the team...More

Reviewed November 1, 2017

Spend 2 days and a night at this hotel. Clean hotel with both a covered and an open car park. The bed sheet have a stain on it which makes me feel uncomfortable and the stain was obvious like 3-4 cm across. Wifi coverage was...More

Thank Hkcsing
Response from SharonAngLayLeng, General Manager at Vistana Kuantan City CentreResponded December 7, 2017

Thank you for your recent stay and for taking the time to provide us with valuable feedback. We apologize for the less than expected level of service on this visit. Rest assured that corrective measures will be taken to ensure these shortfalls do not occur...More

Reviewed October 29, 2017

This is my very first company business trip staying at Vistana Kuantan. 2 nights. Great room and very friendly staff. The concierge staff was my impression of the hotel. He was so friendly and helpful. Couldn't thank him enough. The breakfast is great too. Will...More

Thank myaicen
Response from SharonAngLayLeng, General Manager at Vistana Kuantan City CentreResponded December 7, 2017

Thank you for staying with us and for taking the time to review your experience. My team and I are happy to read that we have met your overall expectations. We look forward to welcoming you back in the very near future.

Reviewed October 22, 2017 via mobile

Enjoyed my 2 night stay here and the YTL owned hotel looks much better than i recall from my last stay here many years ago. +ves 1. Fresh renovated look. 2. Nice clean room with adequate size shower/toilet and strong water pressure. 3. Friendly and...More

Thank 2adults2kidsonBudget
Response from SharonAngLayLeng, General Manager at Vistana Kuantan City CentreResponded December 7, 2017

Thank you for taking the time to share your review . I am delighted to learn that you overall had an enjoyable stay with us. Please be assured that I have discussed your feedback with my operations team for their review and follow up. We...More

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About
Description
This 215-room hotel is located in the vicinity of the city centre and is approximately 25 minutes from Sultan Ahmad Shah Airport. The famous Teluk Cempedak and Royal Pahang Golf Club are a 10-minute drive away, ...More while major shopping centres are within easy reach. Business districts located close to the hotel are Gebeng Industrial Edge, Kuantan Port, Indera Mahkota Industrial Area and Pekan. Kuantan is also famous for its recreational destinations, some of which are Sungai Pandan Waterfall, Cherating Beach and Chine Lake; all located within an hour’s drive away from the hotel. This makes the hotel an ideal location for both business and leisure travellers. Less
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Room Service
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Add Photo Photos
Traveller (256)
Room & Suite (96)
Dining (62)
Pool & Beach (12)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
shaNasz
July 4, 2018|
AnswerShow all 5 answers
Response from SharonAngLayLeng | Property representative |
Breakfast is serve from 6.30am to 10.30am daily.Thank you
0
Votes
SengYP
November 3, 2017|
Answer
Response from Pannekoek77 | Reviewed this property |
Hi. I believe their Club Suite room has a couch/sofa. In the hotel's official website, under Accommodation, you can find the different types of rooms available - Executive Deluxe Twin/King, Club Deluxe and Club Suite.
0
Votes
ZIKHRI S
July 24, 2017|
AnswerShow all 2 answers
Response from Nicholas2109 | Reviewed this property |
Hi Zikhri, You can have the buffet breakfast in VIstana Hotel. The food is excellent. However, I'm not sure the buffet price for breakfast individually. As I'm aware, the price for buffet breakfast will cost you RM30.00... More
0
Votes
Room Tips
"Get the highest room if possible better view."
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"Take room on the 4th or 5th floor with a pool view."
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"Corner Room."
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"Better get a higher level room. Mine was at 2nd floor and I can hear the loud music coming from the hall..."
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