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Vistana Kuantan City Centre

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131 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Kerteh, Malaysia
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 September 2015

Kuantan, the capital of Pahang state in peninsular Malaysia, is a business destination due to its proximity to Gebeng Industrial Zone. At the same time, Kuantan is an excellent leisure destination with shopping options, beautiful beaches and forest walks nearby. No wonder then that visitors to Kuantan look for a hotel that has both aspects. I found Vistana a good... More 

Helpful?
1 Thank Sanjay J
Kuala Lumpur, Malaysia
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 August 2015

From the check-in to the check-out, I was impressed with the level of friendliness of the staff (especially Genesis at the Front Office) and the level of cleanliness. My room was very comfortable. I had a function which was held in a Meeting Room on the ground floor, and just outside was the swimming pool. The area outside the Meeting... More 

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Thank Christine K
Kuala Lumpur, Malaysia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 August 2015

We (Hubby, 2 year old son and myself) checked in to Vistana Kuantan on Saturday for a night. Checking in process was fast and the staff was pleasant. Since we didn't book a room with a breakfast, I queried on the rate for buffet breakfast, I thought the price was too high. Anyway, didn't put much thought to it as... More 

Helpful?
Thank luvdbeach
Melaka
Level Contributor
131 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 17 August 2015

This is a small but recently refurbished property. The staff are friendly and eager to please. Rooms are average sized, but I do wish there were ceiling lights. Instead, there were two bedside lamps, two reading lights and a feeble desktop lamp. Also missing is that indispensable female need - a full-length mirror. Tea and coffee making facilities were standard,... More 

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Thank Inftraveller
Ipoh, Malaysia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 August 2015

the location was at the centre of Kuantan. it was located nearby the malls and only 10 minutes by car to the teluk cempedak. the service was great, we were welcomed warmly and they handled our bags for us. the check in and checking out process were a breeze. the room condition was clean and comfortable. love the comfy bed... More 

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1 Thank sicha123
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 July 2015 via mobile

Been there with my family. I must say the new decoration very nice and look up to date. The room was not very spacious but it was ok. The food not so bad and the provide space for u to hold meeting or seminar.

Helpful?
Thank munirah a
New York City, New York
Level Contributor
102 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 8 July 2015

The room was small and of course, so was everything in it. Tiny safe (really couldn’t hold anything). TV was smaller than my laptop screen. Internet was painfully slow. Breakfast was poor quality. And whenever we got a bucket of ice, there was a charge for it. Seriously??

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3 Thank Excalibur_NYC
Kuala Lumpur, Malaysia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2015

It's an ideal place to stay as it is very close to the town. The hotel rooms are clean ,well maintained . The bathroom was clean and provided basic amenities. It was a pleasant stay. The staff was courteous and the best part can park the car just in front of the lobby.

Helpful?
Thank Drrupi
Kuala Lumpur, Malaysia
2 reviews
Reviewed 1 July 2015

Very comfortable bed and love the extra pillows, toilet very clean and still looking new after refurbishment in the last few years. I stay here monthly for short business travel. Breakfast spread is quite good with egg station and various choices of local and western breakfast choice. Drinks, aside from coffee, tea and juice, they offer teh tarik too! Location... More 

Helpful?
Thank Joneai
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 June 2015 via mobile

The room is very clean with great housekeeping mangement. I felt impress with refillable of body wadh & shampoo. The all staffs are very friendly & helpful. The buffet breakfast is very nice! The sad thing is there is no children playroom / location entertain the youngest children. We still have a great time there.

Helpful?
Thank Tammy T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
This 215-room hotel is located in the vicinity of the city centre and is approximately 25 minutes from Sultan Ahmad Shah Airport. The famous Teluk Cempedak and Royal Pahang Golf Club are a 10-minute drive away, while major shopping centres are within easy reach. Business districts located close to the hotel are Gebeng Industrial Edge, Kuantan Port, Indera Mahkota Industrial Area and Pekan. Kuantan is also famous for its recreational destinations, some of which are Sungai Pandan Waterfall, Cherating Beach and Chine Lake; all located within an hour’s drive away from the hotel. This makes the hotel an ideal location for both business and leisure travellers. ... more   less 

Additional Information about Vistana Kuantan City Centre

Address: Jalan Telok Sisek, Kuantan 25000, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Price Range: $72 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vistana Kuantan City Centre 4*
Number of rooms: 215
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Hotel Style:
#1 Business Hotel in Kuantan
#4 Best Value Hotel in Kuantan
#4 Luxury Hotel in Kuantan
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Questions & Answers

Here's what travellers have asked, with answers from Vistana Kuantan City Centre staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nicer view from higher floor”
 of 5 bubbles 934josepht, 5 Nov 2016 | Read review
“pool view room and upper level”
 of 5 bubbles junkopile, 23 Jun 2016 | Read review
“Near floor router for better wifi speed”
 of 5 bubbles iJit, 1 Jun 2016 | Read review
“Rooms away from elevators and stairways at higher levels at back of hotel quieter.”
 of 5 bubbles JohnP803, 19 Mar 2016 | Read review
“Always request for room nearby to elevator”
 of 5 bubbles synovates, 14 Mar 2016 | Read review
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