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We stayed 2 nights here in June 2018 during Raya Holiday and we booked a 2 bedroom apartment where each room has a LCD and bathrooms. The apartment is spacious with a nice living room. From here we visited Cherating and also Sg. Lembing which...More
Waiting for an hour to get our rooms but yet still not our turn to get to the reception desk.
Staffs are terribly not trained and do not know what to do. I saw a group of elderly customers adjourned to the clinics.
Date of stay: September 2018
Response from Zahar_BGRC, Manager at Arabian Bay ResortResponded September 11, 2018
Greeting Mr Harley_Rider_883,
Thank you for reviewing Arabian Bay Resort in TripAdvisor! Thank you for your recent visit and it was not an excuse what had happened causing the late check-in except a thousand apologies. We regretted what had happened and we will definitely look...More
Spend school holidays at the resort with promo package. Price quite cheap and reasonable for short family vacation. Room was clean and comfortable. Swimming pool quite big and kids love it. Breakfast quite nice with lots of variety. However suggest management to add in some...More
Date of stay: August 2018
Response from Zahar_BGRC, General Manager at Arabian Bay ResortResponded September 1, 2018
Greeting Haffifi C,
Thank you for reviewing Bukit Gambang Resort City in TripAdvisor! We thank you for your recent vacation at our resort and we are super glad that you had enjoyed your stay and most of the facilities were to your expectation. We thank...More
Room near the lift but facing the jungle, good view for green. Very quiet as we join during weekdays. Enjoy the whole swimming pool on our own. Pool of sands are great for children. Plants need maintenance for good view.More
Date of stay: June 2018
1 Thank AnelazJb
Response from Zahar_BGRC, General Manager at Arabian Bay ResortResponded July 29, 2018
Thank you for reviewing Arabian Bay Resort in TripAdvisor!
We thank you for visiting us and we are glad to hear that some of our facilities had met your requirement and we take note and value your remarks and will do the necessary...More
We were here last weekend, overall is good, we stayed in 2 rooms apartment, the room is spacious, the bed is comfortable ...
My Children teens age were enjoy staying here, but only 1 things they complaint is the WIFI hotel provided is super slow....More
Date of stay: January 2018
Response from Zahar_BGRC, General Manager at Arabian Bay ResortResponded February 1, 2018
Thank you for your review of Bukit Gambang Resort City (BGRC) in Tripadvisor!
Thank you for choosing BGRC as your last holiday destination, we are glad to hear that most of our facilities had met your requirement. We take note on the WiFi issue...More