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The Banjaran Hotsprings Retreat

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590 Reviews from our TripAdvisor Community

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Showing 542: English reviews
Reviewed yesterday NEWvia mobile

Awesome place to rest. So peaceful and harmony environment. Staff very helpful and commited. 3 days 2 nights is a minimum to stay to feel the aura of Banjaran Hotspring. Overall, the best place that me and my family ever been in Malaysia.

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Helpful?
Thank ZamranHashim
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear ZamranHashim, Salam Sejahtera and thank you for your review in our Tripadvisor page. We are glad that you had a great stay and we look forward to serving you again. Best Regards, Raymond Koh Director of Operations

Kuala Lumpur, Malaysia
Reviewed 2 days ago NEWvia mobile

This was our 4th time to Banjaran, our annual getaway spot for a 2-night stay. Picking up from the previous review. We have to complement the improvement made on the breakfast served. The food was excellent and freshly served. Thumbs up to their Nasi Lemak Istimewa (must try) And for the first time, we experienced the jungle walk to Lost...

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Helpful?
Thank 7ienlee
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear 7ienlee, Salam Sejahtera and thank you for your support of being one of our loyal guest. We are glad that you had a great stay as usual and we appreciate on your positive comments on your dining experience. We will be looking forward for your return visit next year. Thank you and Best Regards, Raymond Koh Director of Operations

Adelaide, Australia
Reviewed 3 days ago NEWvia mobile

We had after dinner drinks and snacks. Pricy menu. Food average. Wide range of wines and cocktails. We were informed that the restaurant is not open to the public. Interesting from a novelty point of view. Not often can one sit in a dimly lit cave surrounded by 200million year old stalactites and stalagmites. Other facilities are holiday chalets, hot...

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Helpful?
Thank GlennDias
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear GlennDias, Salam Sejahtera and thank you for visiting our Retreat. We are glad that you had a great experience and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

Shah Alam, Malaysia
Reviewed 6 days ago NEW

If you want a quiet and relaxing stay, surrounding by nature, then choose The Banjaran Hotsprings Retreat. The staffs are friendly and attentive. I stayed in the Garden Villa with my two daughters. I paid for the third person and the hotel provided an extra bed. My daughters enjoyed the private pool very much, while I enjoyed the jacuzzi more....

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Helpful?
Thank bbsiqinsr
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear bbsiqinsr, Salam Sejahtera and thank you for choosing to stay in our Retreat. We are glad to hear about your pleasant stay and we look forward to serving you again. Thank you and Best Regards, Raymond Koh Director of Operations

Kuala Lumpur
Reviewed 6 days ago NEW

celebrated our wedding anniversary. by checking in @ this wonderful resort, checked in with the Mr and Princess in tow (only children > 12 yrs)... @ the Garden Villa. The journey started with a slight hiccup on the reservation ..and promptly resolved, upon arrival and during the stay it was an awesome experience with friendly and helpful staff ; there...

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Helpful?
Thank pcpkl
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear pcpkl, Salam Sejahtera and thank you for your review in our Tripadvisor page. We are glad that you had a great stay with us and we are sorry to hear that no umbrella were offered during your departure. We will share with our Front Office Team to be more alert in the future. We will look forward to seeing...

Puchong, Malaysia
Reviewed 6 days ago NEWvia mobile

It's our third time coming back here and again, we were wow-ed by the stunning property of The Banjaran Hotsprings Retreat and the awesome 5-star service rendered by it's employees. This entire property is surrounded by a lovely backdrop of nature and everywhere we go it is just nature, nature and nature! 😍 we heard from the butler that hotel...

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Helpful?
Thank Jessie_Isaac
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Jessie_Isaac, Salam Sejahtera and thank you for your continuous support for our Retreat. We appreciate your positive comments towards our services provided by our team members - Cheryl, Naga and Shazwan whom are excited to hear from you again. We will be looking forward to seeing you again next year. Thank you and best wishes from all of us...

Kuala Lumpur
Reviewed 6 days ago NEWvia mobile

We stayed here over the weekend as we had a dinner to attend. We were glad that we came and experience this gem in the middle of geothermal springs and limestone mountains. With only 25 villas and no children below 12 allowed, this resort is really peaceful and tranquil. Wonderfully constructed with lots of plants and meandering pathways, you would...

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Helpful?
Thank JoeCool_KL
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear JoeCool_KL, Salam Sejahtera and thank you for your review in our Tripadvisor page. We are delighted to hear about your great stay and we look forward to welcoming you back to our Retreat soon. Thank you and Best Regards, Raymond Koh Director of Operations

Singapore, Singapore
Reviewed 1 week ago via mobile

A very high end resort in nature setting. Hot spring in a mountainous area. Very niche with only 25 villas. I stayed in the Water Villa which was huge for 2 person. Self contained pool and jacuzzi with natural spring water. Bed was too soft for my liking. Loved the in-room music and amenities. Staff were friendly and helpful. Monkeys...

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Helpful?
1Thank bikerjoe15
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear bikerjoe15, Salam Sejahtera and thank you for your review in our Tripadvisor page. We are glad that you had enjoyed your stay in our Water Villa and we also noted on your feed back on some of the areas that were highlighted. We will be looking forward to welcome you back to our Retreat in the near future. Thank...

Singapore, Singapore
Reviewed 1 week ago via mobile

This retreat may be a little out of the hustle bustle of the city centre but it is worth the experience if you are looking for some tranquillity close to nature. Each room is designed as a villa, complete with a private pool and a geo thermal bath/jacuzzi. Surrounding the villas are multiple caves, some of which you can meditate...

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Helpful?
Thank Evaau
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Evaau, Salam Sejahtera and thank you for staying with us in our Retreat. We are glad to read about your positive review and we look forward to serving you again. Best Regards, Raymond Koh Director of Operations

Reviewed 1 week ago via mobile

I came to the banjaran for three days. I enjoyed every spot in the retreat. Every thing os perfect about this place: the villas, caves, dr.fish, hot springs, the scenery, the balcony, the sauna. The villa has a big private pool with jaccuzi that can be filled with geothermal hot water. I thank the staff for thier smile always and...

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Helpful?
Thank Mohammad B
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Mohammad B, Salam Sejahtera and thank you for choosing to stay in our Retreat. We are glad to hear you had enjoyed your 3 days stay with us and we appreciate you had taken your valuable time to feed back to us. We look forward to seeing you again in the near future. Thank you and Best Regards, Raymond...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Pomelo - The Banjaran Hotsprings Retreat
The Pomelo - The Banjaran Hotsprings Retreat
Cuisines: Asian, International, Healthy, Malaysian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Banjaran Hotsprings Retreat is an integrated luxury wellness and spa retreat in Ipoh. The 5-star retreat is situated on a 16.19 Acre valley nestled within a cluster of towering limestone hills and features a combination of natural caves, pristine jungle, waterfalls and geothermal hot springs. It is a self-contained sanctuary consisting of 25 luxury villas offering holistic wellness and spa experiences inspired by authentic Malaysian practices. ... more   less 

Additional Information about The Banjaran Hotsprings Retreat

Address: 1 Persiaran Lagun Sunway 3 | Sunway City Ipoh, Ipoh 31150, Malaysia
Region: Malaysia > Perak > Kinta District > Ipoh
Price Range: $417 - $542 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Banjaran Hotsprings Retreat 5*
Number of rooms: 25
Reservation Options:
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Also Known As:
The Banjaran Hotsprings Retreat Hotel Ipoh
Hotel Style:
#1 Spa Hotel in Ipoh
#1 Luxury Hotel in Ipoh
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Questions & Answers

Here's what travellers have asked, with answers from The Banjaran Hotsprings Retreat staff and other travellers.
18 questions
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Questions? Get answers from The Banjaran Hotsprings Retreat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose Garden Villa if you enjoy spacious and open living area, otherwise choose Water Villa, which is smaller for more privacy”
  • Open living area
 of 5 bubbles bbsiqinsr, 29 Nov 2016 | Read review
“the housekeeping did an excellent job, the rooms were impeccable. Unfortunately we had to wait for a few hours for the private Jacuzzi to refill.”
 of 5 bubbles pcpkl, 29 Nov 2016 | Read review
“Look for Garden villas!”
 of 5 bubbles ManarY98, 13 Nov 2016 | Read review
“The water villa is the way to go.”
 of 5 bubbles GabrielleT726, 13 Nov 2016 | Read review
“The Garden villas are quite spacious and a real treat:)”
 of 5 bubbles KBFExpat, 10 Nov 2016 | Read review
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