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The Banjaran Hotsprings Retreat

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$346*
US$320*
US$330*
US$346*
US$317*
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694 Reviews from our TripAdvisor Community

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Showing 637: English reviews
Bandar Seri Begawan, Brunei Darussalam
Reviewed 14 November 2016 via mobile

This is a surprisingly good resort, nestled amidst limestone hills, instead of typical beach/sea landscape. If you are after seclusion, there's lots of it here. We stayed in a Garden Villa with private pool,which was nice & spacious (air conditioning could be better) Service was friendly & good throughout. The thermal pool with soaking tubs is a must try experience....

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Helpful?
Thank sodesa
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear sodesa2016, Salam Sejahtera and thank you for sharing your review in our Tripadvisor page. We are glad that you had enjoyed your stay and we had taken note on your comments with regards to the library book selections, as it will be refilled from time to time. We look forward to welcoming you back soon. Thank you. Best Regards,...

Reviewed 13 November 2016

We were waiting for this trip for a long time...Our last getaway in Banjaran was two years ago! So happy that we went again to this fantastic paradise :) I don't think I can give it the right rating or describe it the way it really is! The place is amazing...The view is breathtaking...Dr fish is a fish spa which...

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Helpful?
Thank ManarY98
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear ManarY98, Salam Sejahtera and thank you for your continuous support of a loyal returnee guest. We are glad that you had enjoyed your overall stay. Our sincere apologies for our shortcomings on the food varieties and quality, which we had shared with our Head Chef and Outlet Manager. Rest assured we had taken note and remedial actions are in...

Kuala Lumpur, Malaysia
Reviewed 13 November 2016

Honestly, I don't have anything bad to say about this place. My husband took me on this weekend trip as a belated birthday present and I just wish we didn't stay there for just 1 night. People have been telling me a lot about TBHR and I did some research online, but nothing prepares you for the real thing. We...

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Helpful?
Thank Gabrielle T
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Gabrielle T, Salam Sejahtera and thank you for your review in our Tripadvisor page. We are delighted to hear about your great stay and we look forward to serving you again soon. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director of Operations

Kuala Lumpur, Malaysia
Reviewed 10 November 2016

My husband and I just got back from a lovely, romantic weekend getaway at Banjaran. THe setting is just breathtaking and the hot springs so healing. Natural steam cave, beautiful spa (where we had fabulous massages), large garden villa with our own pool and natural jacuzzi, and fabulous food to top it off. The service was really top notch and...

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Helpful?
1Thank KBFExpat
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear KBFExpat, Salam Sejahtera and thank you for choosing to stay in our Retreat. We are excited to hear about your great stay and glad that Chef Boon had made your day during your stay here. We look forward to welcoming you back to our Retreat in the near future. Thank you and best wishes from all of us at...

Reviewed 9 November 2016

Took le bf here to celebrate his birthday, because he's always busy and sleep-deprived, and travelling far / going to crowded touristy attractions is too tiring / too much work for us (we're that boring haha). So this place was perfect! Check-in Service was top-notch from the moment we entered the place. The guardhouse had my name, and let us...

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Helpful?
1Thank Joanne L
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Joanne L, Salam Sejahtera and thank you for a detailed review on your stay. We are glad to hear about your positive experience and we had shared it with all our team members. It is a pleasure to know that you had been taken care well during your stay. We will be looking forward to welcome you back to...

Malaysia
Reviewed 9 November 2016

The villa is very cozy and spacious, we are surrounded with greenery and bath in natural beauty. Unexpected surprise had arranged for me and my husband by the hotel when they know that we are celebrating our wedding anniversary. It is very sweet and thoughtful. Thanks again to the team that made our stay a good time, comforting and secure....

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Helpful?
Thank Eunice2828
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Eunice2828, Salam Sejahtera and thank you for sharing your review in our Tripadvisor page. We are delighted and appreciate your positive comments about your stay. We look forward to serving you again for your next anniversary and many more to come. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director...

Johor Bahru, Malaysia
Reviewed 7 November 2016

Thank you Naga for the excellent service in welcoming us. The people there are always smiling and ever so friendly. Loved every bits of the surrounding especially in the morning when you get to wake up to a pool right in front of you. What more when you get to shower with a view of the mountain just right next...

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Helpful?
Thank ShermanYap
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear ShermanYap, Salam Sejahtera and thank you for your feedback in our Tripadvisor page. It is a pleasure to hear about your great stay and we will pass down your compliments to Naga. We look forward to serving you again during your next trip to Ipoh. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat....

Perth, Australia
Reviewed 7 November 2016

My partner and I spent our weekend in the Banjaran and it was one of the best experience we had. We were very impressed with the facilities provided, from the natural hotsprings to the ice bath. We stayed in the Garden Villa as it was slightly bigger than the Water VIilla. Dining the Jeff's Cellar is highly recommended as dining...

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Helpful?
Thank Joel C
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Joel C, Salam Sejahtera and thank you for your review in our Tripadvisor page. We are glad to hear about your pleasant stay and we will be looking forward to welcome you back to our Retreat soon. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director of Operations

Reviewed 5 November 2016

Originally we were just there for two nights as a quick getaway, but as soon as we entered the resort, stepped into the unique villa we just had to extend our stay for another two nights. As a couple who love Japanese Onsen, having your very own included in the villa as well as a mini pool was the icing...

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Helpful?
Thank Christopher C
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Christopher C, Salam Sejahtera and thank you for your review in our Tripadvisor page. We are glad that you had extended your stay and happy to hear that you had a great experience. We look forward to serving you again during your next visit to Ipoh. Thank you and best wishes from all of us at The Banjaran Hotsprings...

Reviewed 31 October 2016 via mobile

I went on my birthday and stayed for 3 days. It was too short but very memorable. I love all the facilities they provided in the resort. And I really love the nature greenery. I wish to go there again one day!

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1Thank Nurdiyana M
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Nurdiyana M, Salam Sejahtera and thank you for your sharing your review in our Tripadvisor page. We are glad to hear about your pleasant stay and we look forward to seeing you again in the near future. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director of Operations

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Pomelo - The Banjaran Hotsprings Retreat
The Pomelo - The Banjaran Hotsprings Retreat
Cuisines: Malaysian, International, Asian, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Banjaran Hotsprings Retreat is an integrated luxury wellness and spa retreat in Ipoh. The 5-star retreat is situated on a 16.19 Acre valley nestled within a cluster of towering limestone hills and features a combination of natural caves, pristine jungle, waterfalls and geothermal hot springs. It is a self-contained sanctuary consisting of 25 luxury villas offering holistic wellness and spa experiences inspired by authentic Malaysian practices. ... more   less 

Additional Information about The Banjaran Hotsprings Retreat

Address: 1 Persiaran Lagun Sunway 3 | Sunway City Ipoh, Ipoh 31150, Malaysia
Region: Malaysia > Perak > Kinta District > Ipoh
Price Range: $447 - $623 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Banjaran Hotsprings Retreat 5*
Number of rooms: 25
Reservation Options:
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Also Known As:
The Banjaran Hotsprings Retreat Hotel Ipoh
Hotel Style:
#1 Spa Hotel in Ipoh
#1 Luxury Hotel in Ipoh
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Questions & Answers

Here's what travellers have asked, with answers from The Banjaran Hotsprings Retreat staff and other travellers.
26 questions
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Questions? Get answers from The Banjaran Hotsprings Retreat staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden villas are fantastic”
X4576HImartina, 22 May 2017 | Read review
“I didn't find much difference between the water villas and the garden villas except that the garden villas was a little larger.”
Fayyunus, 17 May 2017 | Read review
“As they are private villas it does not really matter.”
Davemc60, 14 May 2017 | Read review
“Garden villa room is bigger and more beautiful however all the rooms are stunning.”
43bakira, 13 May 2017 | Read review
“our garden room was fab”
W3634YVsamm, 6 May 2017 | Read review
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US$320* /night
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Prices are for 1 room, 2 adults
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