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The Banjaran Hotsprings Retreat

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Traveller (1411)
Room & Suite (403)
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Overview
  • Excellent82%
  • Very good15%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“crystal cave”(91 reviews)
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“jeff's cellar”(217 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Jun. 10Jun. 11
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1 room, 2 adults, 0 children
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Reviews (865)
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All reviewscrystal cavewater villajeff's cellarsteam cavegarden villaprivate pooljungle walkdr fishhot springspomelo restaurantfish spawine cellargeothermal waterdipping potsdipping poolice bathspa treatments
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Reviewed August 29, 2017 via mobile

I was very surprised to read a couple of the most recent reviews questioning the Banjaran's 5 stars as my husband and I had the most incredible experience here! We both had pretty high expectations after looking through the website and photos but our expectations...More

1  Thank charlietector
Management response:Responded September 3, 2017

Dear charlietector, Thank you so much for celebrating your honeymoon with us recently and for taking the time to share your experience with other fellow travellers. The team and I are absolutely delighted with your comments and would like to thank you from the bottom...More

Reviewed August 27, 2017 via mobile

On a recent trip to Ipoh, we looked on TripAdvisor for 5 star hotels. After reading reviews and doing a bit of research, we decided on the Banajaran hot springs resort. We were a bit nervous, having lived in KL for 1 1/2 years, we...More

2  Thank brandys282
Management response:Responded August 28, 2017

Dear brandys282, First of all let me take this opportunity to thank you for staying with us and for taking the time to share your experience on this forum. We truly welcome feedback as we believe in only through them that we can continuously monitor...More

Reviewed August 25, 2017

We were actually here a long time ago, just never seem to get around reviewing it. Was here in July 2014 for a week. We enjoyed dining at Jeff's Cellar (Had the whole cave to ourselves!) We were by the pool everyday but by night,...More

Thank Annie S
Management response:Responded September 3, 2017

Dear Annie S, Thank you so much for staying with us and taking the time to post your review. I am so happy to read that you enjoyed your stay albeit it was a while ago, may be time to plan a return visit :)...More

Reviewed August 23, 2017

Banjaran is one of my all-time favourite resort to-date! My wife and I stole away from our kids (left them with their grandparents!) for a short trip to ourselves. Ipoh is a 2-hour drive from KL , which is not too bad. It is about...More

2  Thank khamen77
Management response:Responded September 3, 2017

Dear khamen77, Thank you so much for staying with us recently and taking the time to post your review on this forum. The team and I are delighted to hear that you enjoyed your stay at The Banjaran and took advantage of the many complimentary...More

Reviewed August 21, 2017

When we first arrived felt very special ... great welcoming and attention to detail. Rooms were nicely appointed and staff very informative. The grounds and hot pools and fish pedicure were all great. Had a marvelous dinner in Jeff's Cellar - a cave restaurant where...More

2  Thank bbelman2017
Management response:Responded September 3, 2017

Dear bbelman2017, First of all thank you so much for staying with us recently and for taking the time to share your experience with us! I am delighted to hear that you had an enjoyable stay! Thank you also for the kind words about your...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$252 - US$493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Ipoh
#1 Luxury Hotel in Ipoh
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$252 - US$493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Ipoh
#1 Luxury Hotel in Ipoh
Room types
Suites, Non-Smoking Rooms
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Traveller (1411)
Room & Suite (403)
Dining (140)
Pool & Beach (111)
Amenities (66)
Business Centre & Event Rooms (1)
Questions & Answers
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Cintagreen
May 4, 2018|
AnswerShow all 5 answers
Response from raymondkfm | Property representative |
Dear Cintagreen, Thank you for your inquiry. Yes, we would recommend you to reserve first before coming so that we can relay your arrival details to our Security for vehicle clearance. On a separate note, we had sent a... More
0
Votes
Cintagreen
April 30, 2018|
Answer
Response from raymondkfm | Property representative |
Dear Cintagreen, Thank you for your inquiry. For guests who have chosen and reserved for our Day spa programme, it does include complimentary usage of our facilities. However for A la carte treatments, it does not include... More
0
Votes
DG0tt
April 7, 2018|
Answer
Response from raymondkfm | Property representative |
Dear DG0tt, Thank you for your inquiry. There are 2 options to get to our Retreat from Ipoh Train Station. We may arrange our hotel car at a fee and upon our car availability depending on your time schedule which you may... More
1
Vote
Room Tips
"villa, retreat, relax"
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"all villas - garden villas have bigger pools"
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"If you can go for a garden villa and for a minimum of 3 nights - expensive but no regrets"
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"Garden Villa for the space, Lakeview Villa for those on a budget"
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