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Kinta Riverfront Hotel & Suites

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326 Reviews from our TripAdvisor Community

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Showing 313: English reviews
Sydney, Australia
Reviewed 21 May 2016

on arrival there was a dispute re our booking the number of guests the costing I would say a good 45 minute wait the room was clean spacious but had to call maintenance several times for various problems this hotel in my opinion is not properly managed or maintained since been told there is no GM at present went to...

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Helpful?
Thank chickabigpond
Anne A, Management Team at Kinta Riverfront Hotel & Suites, responded to this review

Dear Valued Guest, Please accept our sincere apology on the short falls during your recent stay with us and thank you for your valuable feedback. Please be assured that our in-house team would take your unsatisfactory experiences on board seriously. Hope when you return your entire experience will renew your faith in us. Management Team KINTA RIVERFRONT HOTEL & SUITES

Reviewed 16 May 2016 via mobile

The only thing that I enjoyed the most during my stay was their mermaid infinity pool. The staff in charge for the pool section was very helpful and friendly. Unlike the front desk staff that attended us on our arrival. They really need to learn how to smile more. Variety of selection for breakfast, which is good. Some of the...

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Helpful?
1Thank NadiraRazali
Anne A, Management Team at Kinta Riverfront Hotel & Suites, responded to this review

Dear Ms. Nadira Razali, Thank you for choosing our hotel for your recent stay in the city. We have read your comments and really appreciated for have taken time to post them on Tripadvisor. We will take immediate action for improvement as guests' satisfaction is our main priority. Please accept our sincerest apologies for your unpleasant experience at our Front...

Reviewed 8 May 2016

I booked this hotel in march 2016 and loved it ever since! Came back the second time last week (9/5/16) to this hotel. Most importantly its clean! Highly recommended to anyone who is stopping by in Ipoh for a short trip.

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Helpful?
1Thank Ike A
Anne A, Management Team at Kinta Riverfront Hotel & Suites, responded to this review

Dear Sir/Madam, Thank you for sharing your experiences as such feedback really warms our heart and motivate us to further enhance the good work to the best. It was a pleasure to have you as our guest and would like to take this opportunity to thank you again for your collaboration. We hope to see you again soon. The Management...

Reviewed 8 May 2016

I come for business trip. I stayed for 2 days. I was very dissapointed with the room's cleanliness. It was very dirty and smelly. Even though i stayed in a non smoking room, i still can smell the smoke left by the previous tenant. The food was average. Same menu for 2 consecutive day.

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Helpful?
Thank Shafi F
Anne A, Management Team at Kinta Riverfront Hotel & Suites, responded to this review

Dear En. Shafi, Please accept our sincerest apology for all the shortfalls during your recent stay with us and thank you for taken your time to share your experiences. We assure that appropriate actions shall be taken to improve the situation. Do visit us again to observe a most improved services. Looking forward to be your host again. The Management...

Ipoh, Malaysia
Reviewed 6 May 2016 via mobile

Key features: Near the river, railway station, Medan Kidd bus station, The Store, Little India & other shopping areas - all within walking distance; I stay in a two bedroom apartment; good furnishing; courteous staff; many restaurants around; not much of purely vegetarian ones though; underground parking facility available; access using cards, to ensure safety; Seven Eleven and other shops...

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Helpful?
1Thank sitalaxmi1928
Anne A, Management Team at Kinta Riverfront Hotel & Suites, responded to this review

Dear Ms. Sitalaxmi, Thank you for your recent stay with us. Your description about the facilities in the hotel and the location of the hotel where one can have easy access to shopping area, we concluded that your stay here was very convenient and comfortable. We really feel great to hear that as those were the good advertisement for our...

Ipoh, Perak, Malaysia
Reviewed 3 May 2016

Rooms rather standard with basic amenities but clean. Underground car park is spacious but I find it too stuffy maybe because ceiling is too low. Riverfront view supposedly is the attraction but sadly was not well kept and the Bistros and cafes by the riverfront were almost closed down making it quite dull. Palong Coffee House is a shame for...

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Helpful?
Thank Isadora R
Anne A, Management Team at Kinta Riverfront Hotel & Suites, responded to this review

Hi Isadora, Thank you for your recent stay with us. All your comments were noted with care and efforts shall put forth for improvement as we always take customer's comments as most valuable advises and ideas for further enhancement. Therefore, thanks again for have shared your views and experiences. We are also in the process of revising our coffee house...

Reviewed 30 April 2016 via mobile

Not impressive at all. Quality if food was below expectation for a four star hotel although quantity sufficient. No warming & food was served cold. Elderly citizen was charged normal price although entitled for concession. Will not visit again unless until things improved.

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Helpful?
1Thank maverick1st
Anne A, Management Team at Kinta Riverfront Hotel & Suites, responded to this review

Dear Maverick, Thank you for patronizing our Palong Coffee House recently. We noted your comments with care and will take immediate action for improvement. As for your comment on senior citizen was charged with normal price, we are pleased to inform you that our current price of BBQ promotions is RM50/pax and for senior citizen we offer half price of...

Darwin
Reviewed 25 April 2016

We only stayed for one night so didn't get to see outside of the hotel. The staff were polite but somewhat unknowledgeable about onward travel options. I asked a few basic questions to reception staff about how and where to get a bus from and no one could tell us, it was lucky the hotel had wireless as we were...

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Helpful?
1Thank GEMLAW1
Anne A, Management Team at Kinta Riverfront Hotel & Suites, responded to this review

Dear Sir/Mdm, Thank you for choosing our hotel to stay in the city and very pleased to hear that you had enjoyed your stay with us. Minor shortfalls like Maintenance issues as per your highlights would be taken as good advises for further improvement. Do come again to spend more time in our hotel. Looking forward to your continued patronage....

Bangkok, Thailand
Reviewed 24 April 2016

It is the best hotel in Ipoh. The place is quiet. Lobby is big. The room is ok - good air-con. The grand ballroom is spacious - good choice for wedding and convention. 711 is just next door. Next from 711, there is food place. We found one Oman restaurant. The taste is very nice. My husband really loves it.

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Helpful?
Thank SweetieScarlet P
Anne A, Management Team at Kinta Riverfront Hotel & Suites, responded to this review

Dear Sir/Mdm, Thank you for choosing our hotel as your accommodation in the city. We were overwhelmed with your compliments about our hotel facilities as those were the best advertisement that we could ever get. Looking forward to be your host again soon. Thank you. Management Team Kinta Riverfront Hotel & Suites

Bromley, United Kingdom
Reviewed 21 April 2016

Spacious bedroom, separate good walk-in-shower and bath, free car park, good Wifi internet and good value for money. 50% discount on buffet dinner for resident was very good value for money as there was a reasonable choice of food.

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Helpful?
Thank swkchang
Anne A, Management Team at Kinta Riverfront Hotel & Suites, responded to this review

Hello Sir/Madam, Thank you for your recent stay with us and great to hear your compliments about our hotel. Your overall comments are indeed very encouraging in our continuous endeavor to provide the highest level of comfort and hospitality to our reputable guests. Looking forward to your continued patronage. Thank you. Management Team KINTA RIVERFRONT HOTEL & SUITES

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Launched on 1st January 2012, Kinta Riverfront Hotel & Suite is one of the latest luxury destinations for holiday retreats in Ipoh. It is by far the largest hotel in Ipoh. Strategically located in the centre of Ipoh city, it lies elegantly along the Kinta River and runs parallel with Jalan Lim Bo Seng. It is owned by the Morubina Group of Companies which is also the owner of Hillcity Hotel & Condo Ipoh. ... more   less 

Additional Information about Kinta Riverfront Hotel & Suites

Address: Jalan Lim Bo Seng, Ipoh 30000, Malaysia
Region: Malaysia > Perak > Kinta District > Ipoh
Price Range: $57 - $72 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kinta Riverfront Hotel & Suites 4*
Number of rooms: 410
Reservation Options:
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Hotel Style:
#4 Luxury Hotel in Ipoh
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Questions & Answers

Here's what travellers have asked, with answers from Kinta Riverfront Hotel & Suites staff and other travellers.
5 questions
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Questions? Get answers from Kinta Riverfront Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view”
 of 5 bubbles DavefunMalaysia, 30 Jan 2017 | Read review
“Apt 1936, has no water heater in the master bathroom and only one A/C remote control for three rooms.”
 of 5 bubbles Rosemoo, 4 Jan 2017 | Read review
“get room facing the river or town for great views”
 of 5 bubbles ben8401, 16 Oct 2016 | Read review
“request to have a riverfront view”
 of 5 bubbles chongs148, 2 Oct 2016 | Read review
“Higher floor can view almost all Ipoh city night view.”
 of 5 bubbles , 11 Aug 2016 | Read review
5 of 5