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Impiana Hotel Ipoh

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Traveller (278)
Room & Suite (232)
Dining (87)
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Overview
  • Excellent19%
  • Very good22%
  • Average31%
  • Poor14%
  • Terrible14%
Travellers talk about
“cucur udang”(6 reviews)
“water pressure”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (578)
There are newer reviews for Impiana Hotel Ipoh
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All reviewscucur udangroom was spaciouswater pressurefront officeone night staystrategic locationpleasant stayipoh townenvironmentmalaysia
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131 - 135 of 550 reviews
Reviewed October 10, 2017

First impression, its a grand hotel with a nice big lobby. My children was happy running around. Entering the room, it was a bit shabby, old furniture and electrical items. TV reception very poor. Room was not cleaned properly, i can see dusts on the...More

Thank Marwani M
Response from RaajdeepD, General Manager at Impiana Hotel IpohResponded October 11, 2017

Dear Ms Marwani M, Please accept our sincere apologies regarding the issues experienced and we hope your daughter is good and well. We have shared your experience with the respective head of department and necessary actions will be taken, and we appreciate you bringing it...More

Reviewed September 29, 2017 via mobile

This hotel is rather tired, TV reception is bad, no hand towels in the room and generally everything is tired. Upside is breakfast is very good with a great range of food. This Hotel is more of a 3 star Hotel.More

Thank Glenn T
Response from RaajdeepD, General Manager at Impiana Hotel IpohResponded October 2, 2017

We thank you for taking the time to provide the hotel feedback. We are heartened to know that you were completely satisfied with the services and food that we provided. Your positive comments will definitely encourage all to give our best and to strive for...More

Reviewed September 24, 2017

Old hotel with smelly and stained carpets. Bedroom smelling of ciggerates despite being on a Non smoking room. Old furniture in the bedroom with broken chair. No towels in room and after reporting, it took 3 hours for towels to be delivered. Bathroom not clean...More

Thank Prem25
Response from RaajdeepD, General Manager at Impiana Hotel IpohResponded September 25, 2017

Thank you for your feedback in regards to your recent stay with us. Please accept our sincere apologies regarding the issues that you faced in regards to the smelling of the room, towels and cleanliness, while this is of course regrettable and we appreciate you...More

Reviewed September 16, 2017 via mobile

Used to stay here every time in Ipoh. My feeling of the hotel is that it's getting old. Room and furniture are old. Bathroom door could not close properly. There is no thermostat for the air conditioning in the room. Service seems to be... just...More

Thank Ijlal N
Response from RaajdeepD, General Manager at Impiana Hotel IpohResponded September 17, 2017

Thank you for your feedback in regards to your recent stay with us. Please accept our sincere apologies regarding the issues that you faced in regards to the bathroom door, while this is of course regrettable and we appreciate you bringing it to our attention....More

Reviewed September 12, 2017

This hotel used to be called Casuarina a long time ago. A very old hotel that has been refurbished. Overall it is a comfortable hotel to say in which is not too far away from the old city, in fact you can actually walk if...More

Thank Mithi_M
Response from RaajdeepD, General Manager at Impiana Hotel IpohResponded September 14, 2017

Thank you for taking the time to provide the hotel feedback. We are pleased to hear about your positive comments for the food that we served. We have shared your experience with the team. For your information, our hotel will be undergoing upgrading soon and...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast included
Business Centre with Internet Access
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$37 - US$77 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Ipoh
Room types
Non-Smoking Rooms, Suites, Smoking rooms available, Family Rooms, Accessible rooms
Details
Price range
US$37 - US$77 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Ipoh
Room types
Non-Smoking Rooms, Suites, Smoking rooms available, Family Rooms, Accessible rooms
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Traveller (278)
Room & Suite (232)
Dining (87)
Pool & Beach (39)
Amenities (12)
Business Centre & Event Rooms (5)
Questions & Answers
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ET_Khor
July 7, 2015|
AnswerShow all 5 answers
Response from E-Fay C | Property representative |
Greetings from Impiana Hotel Ipoh! Thank you for your enquiry. We are pleased to inform that our new swimming pool is scheduled for completion early of year 2016.
0
Votes
ViCo C
December 7, 2014|
AnswerShow all 10 answers
Response from E-Fay C | Property representative |
Hi ViCo C, parking bays are available in front of the hotel (within perimeter) as well as basement parking. There are no charges for parking and the hotel offers complimentary valet parking as well.
2
Votes
Room Tips
"Good customer service"
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"Nothing...."
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"Ask the help of the receptionist. They would surely help you."
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"Book online with Hotels.com, hotels.com expedia.com......the deals are incredible. I think we paid £ 23 for a..."
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