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Swiss-Garden Beach Resort Damai Laut

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Swiss-Garden Beach Resort Damai Laut
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608 Reviews from our TripAdvisor Community

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Showing 552: English reviews
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Kuala Lumpur, Malaysia
Reviewed 1 week ago

This hotel has been operating for a while. There are some declines in their hospitality and service. It is a place I go to for a short vacation weekend or for a 3D 2N stay. Anything longer that that, I would prefer to go to Pangkor Island, just a 10 minutes ferry ride from Lumut. It is a good place...

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Helpful?
Thank donrking66
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear donrking66, Thank you for taking the time to share your recent stay experience with us and for your good comments on the service provided by Linda and Suhaimi. We will definitely share your good comments with them. We appreciate your feedback on the Garden Terrace Restaurant and rest assured your comments have been addressed with our team and improvement...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

Staff at the reception were very friendly, however more information should be offered about the hotel's facilities during check in process considering the location of the hotel which is far away from town. The room were spacious with interior design common during the late 90s. Swimming pool were clean and has a pleasant view of the sea. There is a...

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Helpful?
Thank Fadhli O
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear Fadhli O, Thank you very much for taking the time and sharing with us your feedback. We apologize for the poor service you had encountered at the Garden Terrace restaurant and your comment has been addressed with our team and improvement is in the process. It was indeed a pleasure to have been of service to you and we...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

Overall this hotel is ok for a family vacation, especially with kids. You can walk by the sea shore, beach activities ie atv, archering, treasure hunt, morning jog (some has to pay) But beware of the monkeys, dont ever let the sliding door opens. Pool for toddlers is too small. They offer a BBQ/steamboat dinner (RM35 per pax for steamboat)...

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Helpful?
Thank siti_siti
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear siti_siti, Thank you for taking time to share your feedback with us. We are delighted to know that you had enjoyed the facilities at our resort. The monkeys are part of the inhabitants of the pristine jungle surrounding the resort and we do have notices to remind our guests not to leave their balcony door opened as the monkeys...

Perai, Malaysia
Reviewed 2 weeks ago

The hotel was okay, the staff were friendly but the distance to the hotel is very far from town and it was dark along the way towards the hotel from town. Kinda relaxing place but lack of activity to do especially with kids.

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Helpful?
Thank ruby_angel81
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear ruby_angel81, Thank you for choosing to stay with us and our appreciation to you for taking time to share your stay experience with us. One of the key attractions of our resort is its location being secluded and wrapped in lush greenery to provide the perfect setting for a relaxing holiday. Our Recreation department has a daily list of...

Reviewed 2 weeks ago via mobile

Was surprised with the quality of service that provided by front desk, especially the manager that very friendly & helpful, out of the town the resort are totally give those people who wish to have a peace of mind relaxing holiday. The pool are big and clean, the beach is also well keep as well, the only upset part is...

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Helpful?
Thank Jin Fei C
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear Jin Fei C, Thank you for sharing your stay experience with us. It has been our pleasure to have you with us. We are happy to hear about the good service rendered by our Front Office Manager and we will share with him the good feedback that you had provided. Our appreciation too to you for highlighting the "peace...

Selangor, Malaysia
Reviewed 3 weeks ago

Stayed at their Villa unit which consists of 2 rooms, living hall, dining room, small kitchen and car porch. Overall experience is okay, but they have an ultimate flies problem. Swimming pool is nice, and the whole resort itself is quite huge. It takes almost 15 km from the main road to reach the resort and they dont have any...

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Helpful?
Thank Nurfitri H
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear Nurfitri H, Thank you for taking the time to share your stay experience at the Villa. We wish to inform you that the Villas are actually under Swiss-Garden International Vacation Club which is a separate division from Swiss-Garden Beach Resort Damai Laut. Nevertheless, we are happy to hear that your stay has been alright. Just to update you on...

Reviewed 4 weeks ago

Maintenance is zero, for eg. The door to balcony, can be fixed where just tightening the ledge. Doing this easy to open door and can keep flies away. Lift to go up... need to climb up one floor... not thinkable... Food ... no choices. If i wanna pay this price, i can eat better outside. For eg breakfast, the food...

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Helpful?
3Thank Chris T
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear Chris T, Thank you for sharing your feedback with us. We are extremely sorry to hear about the many challenges you have encountered during your stay at Swiss-Garden Beach Resort Damai Laut. We have taken note on your comments which are important for us to continuously improve our services and facilities to enhance our guests experience. We do hope...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

Expensive 1. Thai Restaurant .2 Driving Range and 3. ATV at RM45 for 15 min !!!!!!!!! Wifi and room service terrible. Location too remote. Not impressive beach and water Registration too slow and frustrating. Welcoming drinks should be served while waiting not for guest to approach counter

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Helpful?
1Thank louisotchoo
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear louisotchoo, Thank you for your feedback. We are sorry to hear about your unpleasant stay experience. Your comments have been noted and highlighted to the respective departments for further improvement to ensure an enhanced experienced for all our guests. We hope to have the opportunity to welcome you back again in the near future. Thank you. Kind Regards, Patrick...

Reviewed 5 weeks ago via mobile

Cosy beach resort with plenty of activities.The boat ride is worth it cos you get to see the part of the sea where the water is clear and you can even feed the fishes.Food is good and room comfy.It has an 18 golf course besides the sea.A good place for the whole family.

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Helpful?
Thank Luly S
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear Luly S, Thank you for sharing your wonderful stay experience. We are so pleased to hear that your family had enjoyed the boat ride and the activities and facilities of the resort. Looking forward to welcoming you back for more fun experiences at Swiss-Garden Beach Resort Damai Laut! Thank you. Kind Regards, Patrick Tee General Manager

Kuala Lumpur, Malaysia
Reviewed 16 March 2017

Chose this place knowing the rating was 3 star but decided not to find hotels on Pangkor. This resort is a drive through local road till the turn off which is well signposted. Lovely lush surroundings then coming closer to resort we passed lovely groomed golf course. On arrival, check in with welcome drink was quick and after being showed...

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Helpful?
Thank Sam H
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear Sam H, Thank you for staying with us and taking time in sharing this detail review. We appreciate your feedback on the room and the Blue Chip Lounge and rest assured we shall make the necessary improvements accordingly. It was indeed a pleasure to have been of service to you and we look forward to welcoming you back to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry

Additional Information about Swiss-Garden Beach Resort Damai Laut

Address: Off Jalan Teluk Senangin Jalan Damai Laut, Lumut 32200, Malaysia
Region: Malaysia > Perak > Manjung District > Lumut
Price Range: $59 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swiss-Garden Beach Resort Damai Laut 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Swiss-Garden Golf Resort And Spa Damai Laut
Swiss-Garden Golf Resort & Spa Damai Laut Hotel Lumut
Swiss Garden Hotel Lumut
Swiss Garden Damai Laut
Swiss Garden Resort Lumut
Hotel Style:
#3 Top resorts Hotel in Lumut
#3 On the Beach Hotel in Lumut
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Questions & Answers

Here's what travellers have asked, with answers from Swiss-Garden Beach Resort Damai Laut staff and other travellers.
11 questions
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Questions? Get answers from Swiss-Garden Beach Resort Damai Laut staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose rooms that are facing the sea and on a high floor, 5th floor.”
donrking66, 16 Apr 2017 | Read review
“Relaxing and far town”
ruby_angel81, 10 Apr 2017 | Read review
“For family on budget, the apartment is good enough for your stay.”
nurfitrih2015, 2 Apr 2017 | Read review
“Dont go it us not worth it”
T9574CLchrist, 26 Mar 2017 | Read review
“Room facing the sea has a better view.”
Vijinair47, 5 Mar 2017 | Read review
5 of 5