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Merchant Hotel

55 Jalan Penang, George Town, Penang Island 10000 Malaysia
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (137)
Room & Suite (36)
Dining (12)


#61 of 127 hotels in George Town
We are the new Merchant Hotel, by taking over the old Merchant Hotel Management, we have fully optimized every nook and cranny to transform the extremely vintage hotel to what you see in the picture we provide. Though were not open yet, and we have no proof on our service being way better than the old Merchant, we urge you to give us a chance to prove to you. Our tagline is " Come as a guest, Leave as a friend". Come be our friend.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Shuttle bus service
Conference facilities
Meeting rooms
24-hour security
Coffee shop
Breakfast available
Breakfast buffet
Car hire
Taxi service
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Shared lounge / TV area
Sun terrace
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Coffee / tea maker
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
Centrally Located
Languages Spoken
English, Chinese, Filipino, Indonesian and 2 more
168Reviews6Q+A21Room tips
Traveller rating
  • 40
  • 68
  • 30
  • 13
  • 17
Time of year
Traveller type
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Popular mentions
Manis Chen wrote a review Jan. 2021
Kuala Lumpur, Malaysia387 contributions82 helpful votes
this hotel located at the busy penang road and next to many eateries that penang is famous for. the room is clean, comfortable bed with nice pillows but it's not noise proof as you can hear the engine of the passing motorcycles especially
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Date of stay: December 2020
Sleep Quality
Room Tip: upper floor for nice city view
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1 Helpful vote
Miley Atkinson wrote a review Nov. 2019
1 contribution
Love The location , nearby with everything. Easy to walk. Front desk staff was really helpful , lovely great and smile . Love it. Cafe staff good. But the food always same. try new recipe please. many times stay but same buffet breakfast. Food in menu was so expensive and not tasty. Not recommended. Weird when cafe staff drink a coffee and read paper next to my table. He's tall chinese guy if not mistaken.
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Date of stay: October 2019
Trip type: Travelled on business
Room Tip: Nice view. Nice rooms, Comfort. Toilet sometimes problem with flush and clogged.
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Virginia23195 wrote a review Oct. 2019
53 contributions8 helpful votes
I never slept there, I only went to eat 3 or 4 times the all you can eat breakfast for 25 rm (2008-2019). The dishes are mostly simple Western (fried eggs, toasts, butter, jam, white sausages, rosti’s, orange juice in bottle, pineapple juice in bottle, milk,…) . Before they had mashed potatoes but now no more or not always. However it is too hot in Malaysia to be so full after breakfast and in Thailand in Hat yai I know a place where you have a lot more choices of dishes for half price in a more luxury environment. The dishes are not bad, just simple, they are more and more refined choices in the place I know in Thailand. I was also a bit frustrated the last time when I went to toilets and they think I want to go out without paying. Better pay before when you enter. The food place seemed to be clean in a kind of modernish environment but their toilets downstairs were disgusting. I was surprised in a seemed to be expensive hotel for tourists while I sleep in a place in Penang very clean for one third of the price.
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Date of stay: February 2019
Jaquesy Albyfeira wrote a review Sep. 2019
The Netherlands9 contributions
Window didnt close, door to balcony wasnt soundproof, so we heard it all! The club nearby, the cars and loud motorbikes, the mosks, the wind... it was horrible. Even with earplugs we couldn't sleep. After complaning we received a room in the back of the hotel, so service was oke. Breakfast was a laugh: fake jam, fake orange juice, dirty coffee. Rather pay more and enjoy. Cannot believe the people who say they enjoyed their stay. Although the rooms were ok
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Date of stay: September 2019Trip type: Travelled as a couple
Laetitia G wrote a review Aug. 2019
2 contributions3 helpful votes
Prepare yourselves if like us you want To sleep at night. Constant, cars,sirens,car horns and above all the nightclub which sounded like it was down stairs makes it all but impossible To rest after a hard days sightseing, beware the trishaw riders at the entrance, they are lazy and rude. The room was clean and the breakfast nearly médiocre. Only one key card so impossible To return to a nice cool room, which we had when we stayed 20 minutes down the road in batu ferringhi. Yes its cheap and you get what you pay for. If you like a good nights sleep dont stay here.
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Date of stay: August 2019Trip type: Travelled as a couple
US$27 - US$83 (Based on Average Rates for a Standard Room)
MalaysiaPenangPenang IslandGeorge Town
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Frequently Asked Questions about Merchant Hotel
Which popular attractions are close to Merchant Hotel?
Nearby attractions include Cheong Fatt Tze - The Blue Mansion (0.1 km), Chulia Street (0.3 km), and The Camera Museum (0.3 km).
What are some of the property amenities at Merchant Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Merchant Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Merchant Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Merchant Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Merchant Hotel?
Conveniently located restaurants include Treffpunkt, Salsas Penang, and Cheang Kee.
Does Merchant Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Merchant Hotel?
The staff speaks multiple languages, including English, Chinese, Indonesian, Malay, Filipino, and Tamil.
Are there any historical sites close to Merchant Hotel?
Many travellers enjoy visiting Armenian Street (0.7 km), George Town (0.7 km), and Cheong Fatt Tze - The Blue Mansion (0.1 km).
Is Merchant Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.