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Hotel Royal Penang

552 reviews
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Traveller (285)
Room & Suite (156)
Dining (16)
Overview
  • Excellent10%
  • Very good31%
  • Average37%
  • Poor13%
  • Terrible9%
Travellers talk about
“breakfast buffet”(11 reviews)
“noodles”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (552)Write a Review
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1 - 5 of 467 reviews
Reviewed 2 weeks ago via mobile

I never come back again.The house keeping was very bad. Bad service. I need a small towel.I called 3 times to reception and 2 times to housekeeping.The housekeeping said ok ok. But i didn't receive until i check out.Bad house keepingMore

1  Thank Sofia T
Response from HotelRoyalPen, Manager at Hotel Royal PenangResponded 1 week ago

Dear Sofia, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that we have looked into each point that you have...More

Reviewed 3 weeks ago

On a very late check in on NYE we were shown to our room not before asking if there was any NYE festivities close by - "no, very far", ok we celebrated NYE in the room that is life had a nice view of the...More

2  Thank Smiggle1
Response from HotelRoyalPen, Manager at Hotel Royal PenangResponded 1 week ago

Dear Valued Guest, Firstly, we thank you for choosing to stay with us during your recent trip to Penang. However, we regret that you had to go through such unpleasant experiences and assure that this is not our typical standards of services and product quality...More

Reviewed 4 weeks ago

Nice hotel, close to Georgetown centre. Room was fine with balcony looking out to the swimming pool. Front desk staff were a bit snooty. The rest of the staff were very nice and friendly. If I came back to Georgetown, I don't think I would...More

Thank Jennifer F
Response from HotelRoyalPen, Manager at Hotel Royal PenangResponded 1 week ago

Dear Jennifer, Firstly, we thank you for choosing to stay with us during your recent trip to Penang. However, we regret that you had to go through some unpleasant experiences at our Front Desk and assure that this is not our typical standards of services...More

Reviewed 4 weeks ago via mobile

Nice room and clean. Great buffet breakfast. Would come again next time. Nice staff and helpful. Hope to stay here again. Great location in the middle of the island. Got KFC in front of hotel. But prefer to get your own.car if come here.More

Thank Irwan I
Response from HotelRoyalPen, Manager at Hotel Royal PenangResponded 1 week ago

Dear Irwan, We are pleased to note that you have had an enjoyable stay with us during your recent trip to Penang. It is our utmost priority to ensure the best services and comfort is extended to all our valued guests at all times. We...More

Reviewed 4 weeks ago via mobile

Stayed at the royal in Penang for 5 nights recently. Good location, it's a short walk to Georgetown centre, and there are buses if you don't want to walk. Room was fine, breakfast reasonable. Good stay, would recommend.More

Thank 00ps
Response from HotelRoyalPen, Manager at Hotel Royal PenangResponded 4 weeks ago

Dear Guest, First and foremost, we are pleased to note that you have had an enjoyable stay with us during your recent trip to Penang. It is our utmost priority to ensure the best services and comfort is extended to all our valued guests at...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Outdoor pool
Bar/Lounge
Details
Price range
US$30 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in George Town
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$30 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in George Town
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Add Photo Photos
Traveller (285)
Room & Suite (156)
Dining (16)
Pool & Beach (9)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
SereneXavier
3 January 2017|
AnswerShow all 2 answers
Response from TravelGal_Munich | Reviewed this property |
Yes, they have free WiFi.
0
Votes
poorvikha
25 October 2016|
AnswerShow all 3 answers
Response from Timbermad | Reviewed this property |
i agree. this hotel is quite ok for extra kids. Just dont ask them
1
Vote
Room Tips
"A high quality of buffet food"
Read review
"Very old rooms with lots of funguses in bath tub & wash basin. Bath room and wc very small"
Read review
"Find elsewhere, Not here."
Read review
"The quality and diversity of the "buffet food" is among the best available in Hotels!!"
Read review
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