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Deluxcious Heritage Hotel Penang

56 reviews
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Traveller (70)
Room & Suite (93)
Dining (1)
Overview
  • Excellent52%
  • Very good32%
  • Average10%
  • Poor1%
  • Terrible5%
Travellers talk about
“shower rain”(2 reviews)
“normal taxi”(2 reviews)
“uber ride”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
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Reviews (56)Write a Review
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All reviewsshower rainnormal taxiuber ridefamily suitewalking distancehotel foodevery afternoonbusy roadno hot waterfantastic locationrecommend this hotelsuperior roomfront desk staffcomfortable bedsoundproofingmakangeorgetown
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1 - 5 of 51 reviews
Reviewed 1 week ago via mobile

On arrival on 28th Nov an old colonial design building with lot of carpark space greet us. A very cheerful Ms Kavita at reception greet us like at home together with fellow housekeeping. This is what distinguished a hotel and a heritage stay! Our room...More

Thank mythalbie
Response from jackwtteo, Owner at Deluxcious Heritage Hotel PenangResponded 1 week ago

Dear Guest, Thank you for staying with us. We are glad that you and your family had enjoyed your stay with us. Our staffs had served you well. Hope to see you again soon. Regards, Management of Deluxcious Luxurious Heritage Hotel

Reviewed 28 October 2017 via mobile

My expectations were high but alas it was a disappointment. The room was pretty small n there was no proper place for luggage compartment, table n chair for work purpose. Water pressure was pretty low. The housekeeping staff should really change the linen n bedsheets...More

Thank Jennifer L
Response from jackwtteo, Owner at Deluxcious Heritage Hotel PenangResponded 30 October 2017

Dear Jennifer, Sorry that our staffs did not meet up to your expectations. We had checked with our Housekeeping team on the bedsheet issue, we confirmed that the bedsheet was new set and not a used one based on our log card record. Cleanliness is...More

Reviewed 11 October 2017

Booked the presidential suite and a double deluxe room for my family. I have to say it was incredible value based on the space we had in the suite and for the price. It is after all a boutique hotel, so don't expect the frills...More

Thank brandonlye
Response from jackwtteo, Owner at Deluxcious Heritage Hotel PenangResponded 15 October 2017

Dear Brandon, Glad that our staffs had served you and your family well. As this is a old colonial building with rich heritage, we tend to preserve the building structure as much as possible in order not to spolit the heritage feel. We are sure...More

Reviewed 2 September 2017

Stay for 2 nights in my recent visit to Penang. Location of the hotel is at busy road with fast moving cars coming in and quite difficult to turn out from the hotel. Room quite nice but the single bed is quite small. A lot...More

Thank RENERONO
Response from jackwtteo, Owner at Deluxcious Heritage Hotel PenangResponded 11 September 2017

Dear Guest, Sorry to hear on the mosquitoes issue. We had put forward this feedback to our housekeeping department to look into it. Please be assure that our hotel has been doing the pest control on our compound on a regularly basis. However, this issue...More

Reviewed 23 August 2017

Location: Great, just 5 minutes walk from the heritage site and 10 minutes walk from all the good food. It is away from all the pubs and bars so the area is relatively quiet. Zen spa is located 5 minutes walk away as well! Transport:...More

Thank PeiqinLiew
Response from jackwtteo, Owner at Deluxcious Heritage Hotel PenangResponded 28 August 2017

Dear Peiqin, We are glad that you had enjoyed your stay with us. We will forward your valuable feedback on the cleanliness to our housekeeping department to have them to look into it and improve further. Hope to see you again soon. Regards, Management of...More

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Traveller (70)
Room & Suite (93)
Dining (1)
Hotel & Grounds (98)
Bathroom (2)
About
Amenities
Top amenities
Free Parking
Room Service
Restaurant
Spa
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Spa
Bar/Lounge
Details
Price range
US$44 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in George Town
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$44 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in George Town
Room types
Suites, Non-Smoking Rooms, Family Rooms
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