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Hotel Jen Penang

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Traveller (1149)
Room & Suite (519)
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Overview
  • Excellent29%
  • Very good45%
  • Average20%
  • Poor4%
  • Terrible2%
Travellers talk about
“traders hotel”(208 reviews)
“the club lounge”(162 reviews)
“golden sands”(73 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hotel Jen Penang
Offers & Announcements: Stay & Eat Durian Package
Hotel deals
Offers from Hotel Jen Penang
Offers & Announcements: Stay & Eat Durian Package
Hotel deals
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,181)
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1,893 results
Traveller rating
566
797
382
90
58
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566
797
382
90
58
Show reviews that mention
All reviewstraders hotelthe club loungegolden sandsbooked a club roomfree shuttleprangin mallbatu ferringhibit datedsister hotelbusiness hotelshopping centrewithin walking distancebusiness tripcentral locationbreakfast spreadcocktail hournew lane
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1 - 5 of 1,893 reviews
Reviewed yesterday via mobile

Good quality hotel close to the action. The hotel is situated beside the central transport hub called KOMTAR. Room is small, even the 'family' room. From the floor plan, I would say that it's the same size as other rooms but perhaps the other rooms...More

Thank Kaichong T
Hotel's Favourite
Reviewed 2 weeks ago via mobile

About 18 years ago I remember the Jen as a Shangri-La and it always fascinated me when I lived in Penang as it was the only famous named hotel that I saw in the vicinity. The island city has changed much since I left and...More

1  Thank Simon D
Response from HotelJenPenang, General Manager at Hotel Jen PenangResponded 2 weeks ago

Dear Simon, Thank you for the delightful review and giving us a full score! We are so glad that you had a thoroughly satisfying stay. We love the nice description and very much appreciate the effort to share your happy experiences since we are Shangri-la,...More

Reviewed 2 days ago

Its my second time here already and it is really great hotel for visitors like me. I just noticed that the exchange rate here at the hotel is quite way too far than I expected. I was not able to exchange money at the airport,...More

1  Thank cvic2018
Response from HotelJenPenang, General Manager at Hotel Jen PenangResponded 2 days ago

Dear cvic2018, Thank you for staying with us and share your write-up. In regards to the exchange rate currency, the standard rates will be given to our guest based on the latest currency update. We will always update the standard rates and the rate sometimes...More

Reviewed 3 days ago

Nice rooms after the upgrade & still much better than the newer hotel right opposite - St.Giles that our friends were staying in. Nicely located in middle of town with malls accessible by foot. Will stay again.More

1  Thank Srinivasan R
Response from HotelJenPenang, General Manager at Hotel Jen PenangResponded 2 days ago

Dear Srinivasan, Thank you for taking time to pen such a nice review. It brings me great joy to learn that you were impressed with our newly renovated rooms. The strategic location of the hotel in the middle of Georgetown has certainly brought much compliments...More

Reviewed 3 days ago

Very satisfied with the service provided by all the staff at Hotel Jen, from check-in to purchase of Penang Hop On Hop Off Bus Tickets, to housekeeping staff! They are very attentive to our needs and response very fast to our queries. Location is also...More

1  Thank Samantha Charlo... L
Response from HotelJenPenang, General Manager at Hotel Jen PenangResponded 3 days ago

Dear Samantha, Thank you for taking time to pen such a nice review. We are simply delighted to know that overall you've enjoyed your stay especially on our hotel location and friendly staff. We are indeed strategically located in the heart of Georgetown which our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Wheelchair Access
Dry Cleaning
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$68 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in George Town
#5 Family Hotel in George Town
#10 Luxury Hotel in George Town
#11 Romantic Hotel in George Town
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$68 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in George Town
#5 Family Hotel in George Town
#10 Luxury Hotel in George Town
#11 Romantic Hotel in George Town
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (1149)
Room & Suite (519)
Dining (98)
Pool & Beach (44)
Amenities (74)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
Pig K
July 5, 2018|
AnswerShow all 4 answers
Response from ialmostforgot | Reviewed this property |
Definitely you can book a deluxe room and request for a baby crib.
0
Votes
Pig K
July 5, 2018|
AnswerShow all 4 answers
Response from HotelJenPenang | Property representative |
Hi Pig K, you may book our deluxe room and request a baby cot from our housekeeping team. I'd suggest you request upon booking process and inform our team upon your arrival in order to arrange the baby cot in advance. Thank... More
0
Votes
Jasmine W
June 4, 2018|
AnswerShow all 4 answers
Response from HotelJenPenang | Property representative |
Hi Jasmine, thank for the enquiry. All our rooms come with King bed size.
1
Vote
Room Tips
"Room with a city / pool view"
Read review
"corner suits quiet. But don't face the shopping mall, it has no views. Face the city or swimming pool"
Read review
"City view rooms"
Read review
"The Club Lounge was amazing."