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    Hotel Jen Penang by Shangri-La

    Magazine Road, George Town, Penang Island 10300, Malaysia
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$67
          US$50
          Great Deal
          US$51
          US$61
          Traveller (803)
          Room & Suite (384)
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          Overview
          • Excellent27%
          • Very good46%
          • Average20%
          • Poor5%
          • Terrible2%
          Travellers talk about
          “traders hotel” (206 reviews)
          “club room” (137 reviews)
          “golden sands” (60 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          4.0 Star Hotel
          All hotel details
          Offers from Hotel Jen Penang by Shangri-La
          Offers & Announcements: Durian Big Deal
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          Rooms
          Jul 9Jul 10
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,854)
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          1 - 5 of 1,598 reviews

          Reviewed 2 days ago

          My wife and I had a great time staying at Jen. Everything was in order from the entrance to reception to room service. The room was furnished well and quite cosy. I will definitely visit again if I am living in Georgetown. The only distraction...More

          Review collected in partnership with shangri-la.com
          1  Thank tahmid3246
          Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded yesterday

          Dear tahmid3246, Thank you so much for taking the time to sharing your experience with us. We are so delighted to hear that you had a pleasant stay with us. It means a lot to us for you to particularly compliment the hotel’s facilities and...More

          Hotel's Favourite
          Reviewed 7 May 2017 via mobile

          Extremely love this hotel and we will be back for sure! We are a family with young child, spacious and new. Very convenient as it is in the centre, close to malls and markets! Staff were extremely friendly and helpful: from the concierge who was...More

          2  Thank moeyz
          Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 8 May 2017

          Dear moeyz, This must be the nicest compliment we have received, and we are so honoured to have your detailed review based on your observations towards our hospitality. We are indeed conveniently located, and the great description of the location is so well appreciated. It...More

          Reviewed 2 days ago via mobile

          We booked 4 rooms. The hotel recently renovated. We requested for connecting rooms and to be at same level. The rooms are big. The staff did give us a connecting room and at same level. When we check in, was informed of the ongoing renovation...More

          1  Thank JoyceTan
          Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded yesterday

          Dear JoyceTan, Thank you for the full score and sharing your stay experience. We love how you described us and we are certainly looking forward to welcoming you back for yet another great stay. Best regards, Ody Odayappan General Manager

          Reviewed 2 days ago

          Excellent location Fantastic Hotel Staff Great rooms at a great price Nothing was too much trouble for anyone Penang is easy to get around in. Uber is everywhere and taxis are cheap. Nightly Buffet meal if you dont want to eat local or go out....More

          Review collected in partnership with shangri-la.com
          1  Thank richardwinter49
          Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded yesterday

          Dear richardwinter49, Thank you for the full score and sharing your stay experience. We love how you described us and we are certainly looking forward to welcoming you back for yet another great stay. Best regards, Ody Odayappan General Manager

          Reviewed 5 days ago via mobile

          My partner and I rode to Penang from Singapore on a motorbike. Upon arrival we were hoping to get a speedy check in and get some rest, but we were stopped by an extremely rude security staff who told us to get off the property...More

          1  Thank Levina C
          Response from HotelJenPenang, General Manager at Hotel Jen Penang by Shangri-LaResponded 4 days ago

          Dear Levina C, We're sorry that you were unhappy. It is certainly not our intent to disappoint you and we would like to understand more about the situation. Please kindly drop me a private message or email to hjp@hoteljen.com with your contact and reservation details...More

          Sunway Hotel Georgetown Penang
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          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Business Centre with Internet Access
          • Meeting Rooms
          • Shuttle Bus Service
          • Dry Cleaning
          • Airport Transportation
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$71 - US$119 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 Business Hotel in George Town
          • #8 Family Hotel in George Town
          • #9 Luxury Hotel in George Town
          • #11 Romantic Hotel in George Town
          • Room types
          • Suites ,
          • Smoking rooms available ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 443
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Ctrip TA, Hotels.com, Shangri-La Hotels and Resorts, Orbitz, Hotwire, Expedia, Travelocity, TripOnline SA, Cheap Tickets, Cancelon, Evoline ltd, HotelQuickly and HRS so you can book your Hotel Jen Penang by Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Malaysia >
          • Penang >
          • Penang Island >
          • George Town
          • Also Known As
          • Traders Hotel Georgetown ,
          • Hotel Jen Penang By Shangri-La George Town, Malaysia
          Add Photo Photos
          Traveller (803)
          Room & Suite (384)
          Dining (71)
          Pool & Beach (39)
          Hotel & Grounds (475)
          Bathroom (59)
          Business Centre & Event Rooms (4)
          Family and Play Areas (3)
          Nearby
          Cititel Express Penang
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          .12 km away
           
          Hotel NEO+ Penang
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          .25 km away
           
          The Wembley – A St Giles Hotel, Penang
          508 reviews
          .06 km away
           
          M Summit 191 Executive Suites
          .07 km away
           
          Nearby Restaurants
          The little kitchen
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          .18 km away
          Presgrave St. Hawker Stalls (3rd Rd.)
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          .27 km away
          Bricklin Bar Cafe
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          .26 km away
          Chin Bee Tea Restaurant
          16 reviews
          .13 km away
          Nearby Attractions
          Upside Down Museum
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          .44 km away
          Dark Mansion - 3D Glow In The Dark Museum
          77 reviews
          .42 km away
          1st Avenue Mall
          149 reviews
          .12 km away
          Komtar
          609 reviews
          .13 km away
          Questions & AnswersAsk a question
          Priscilla C
          is there a baby pool in the hotel?
          24 June 2017|
          Answer Show all 4 answers
          Response from tankh826 | Reviewed this property |
          there is a kids pool. both standard and kids pool are at the open air area. it will be hot during afternoon time.
          1
          Vote
          Erlin O
          Hi, may I know if there is movies on-demand in the rooms? Thanks in advance!
          15 June 2017|
          Answer Show all 4 answers
          Response from KK2104 | Reviewed this property |
          None, local TV channel and some Astro channels only.
          0
          Votes
          Erlin O
          Hi, may I know if there is movies on-demand in the rooms? Thanks in advance!
          15 June 2017|
          Answer
          Response from Kenny G | Reviewed this property |
          Hi Erlin, I am not sure as I was on business trip. I am sure the hotel will able to respond to you. cheers
          1
          Vote
          Room Tips
          "You can have a choice of city view or the sea view. Of course you need to ask for higher floor to see better"
          Read review
          "Get rooms away from lift lobby, as always."
          Read review
          "Higher level rooms are better"
          Read review
          "Try to have a room away from lifts as it can be a bit noisy during the night.Higher floor has better views"
          Read review
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